2026 – 2027 EPIC RHB100:RESOLUTE
HOSPITAL BILLING FUNDAMENTALS
EXAM EXAM WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST ALREADY
GRADED A+
Combine HARs when a ________ has requirements or when
a user created two HARs in ________ . - ANSWERS-Payer
Error
You can combine HARs when they have a status of ________
or ________ . - ANSWERS-Open
DNB
The ________ formats claims and does ________ . -
ANSWERS-CDF
Error checking
,Accepting a run makes the insurance bucket ________ . -
ANSWERS-Outstanding
Registration and billing claim errors appear in ________ . -
ANSWERS-Claim edit workqueues
________ errors are fixed by users who caused them and
________ errors are fixed by the build team. - ANSWERS-
User
Master File
Use the ________ to correct claim errors. - ANSWERS-Claim
Edit Assistant
Late charges occur when there are charges in the ________
bucket and the HAR has a status of ________ . - ANSWERS-
Prebilled
Billed
________ a claim to generate a claim real-time. - ANSWERS-
Demand
,Use the ________ tab to view an account's notes. -
ANSWERS-History
Payers send updates about the status of a claim using
________ . - ANSWERS-Claim status codes
The ________ is made up of the paid amount and patient
responsibility. - ANSWERS-Allowed Amount
________ indicate why a payer is not paying an amount on
the claim (for example, denying a claim or a deductible). -
ANSWERS-Reason codes
Follow-up records are stored on ________ and once
completed can still be used for ________ . - ANSWERS-
Buckets
Reporting
Changing a follow-up record's ________ can route a denial
to a different ________ . - ANSWERS-Owning Area
Workqueue
, Follow-up records are used for denial and ________
workflows. - ANSWERS-Payment variance
A variance occurs when the ________ amount (from the
payer) and the ________ amount (from the ________ ) are
different. - ANSWERS-Allowed
Expected
Contract
Patients are seen and users work in ________ . - ANSWERS-
Departments/Units
Departments are grouped into ________ records, which
typically represent individual hospitals. - ANSWERS-Location
________ are used to represent distinct financial entities
(separate AR) within your organization. - ANSWERS-Service
Areas
The most specific level for reporting on adjustments and
refunds is the ________ level in Epic. - ANSWERS-Parent
Location
HOSPITAL BILLING FUNDAMENTALS
EXAM EXAM WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST ALREADY
GRADED A+
Combine HARs when a ________ has requirements or when
a user created two HARs in ________ . - ANSWERS-Payer
Error
You can combine HARs when they have a status of ________
or ________ . - ANSWERS-Open
DNB
The ________ formats claims and does ________ . -
ANSWERS-CDF
Error checking
,Accepting a run makes the insurance bucket ________ . -
ANSWERS-Outstanding
Registration and billing claim errors appear in ________ . -
ANSWERS-Claim edit workqueues
________ errors are fixed by users who caused them and
________ errors are fixed by the build team. - ANSWERS-
User
Master File
Use the ________ to correct claim errors. - ANSWERS-Claim
Edit Assistant
Late charges occur when there are charges in the ________
bucket and the HAR has a status of ________ . - ANSWERS-
Prebilled
Billed
________ a claim to generate a claim real-time. - ANSWERS-
Demand
,Use the ________ tab to view an account's notes. -
ANSWERS-History
Payers send updates about the status of a claim using
________ . - ANSWERS-Claim status codes
The ________ is made up of the paid amount and patient
responsibility. - ANSWERS-Allowed Amount
________ indicate why a payer is not paying an amount on
the claim (for example, denying a claim or a deductible). -
ANSWERS-Reason codes
Follow-up records are stored on ________ and once
completed can still be used for ________ . - ANSWERS-
Buckets
Reporting
Changing a follow-up record's ________ can route a denial
to a different ________ . - ANSWERS-Owning Area
Workqueue
, Follow-up records are used for denial and ________
workflows. - ANSWERS-Payment variance
A variance occurs when the ________ amount (from the
payer) and the ________ amount (from the ________ ) are
different. - ANSWERS-Allowed
Expected
Contract
Patients are seen and users work in ________ . - ANSWERS-
Departments/Units
Departments are grouped into ________ records, which
typically represent individual hospitals. - ANSWERS-Location
________ are used to represent distinct financial entities
(separate AR) within your organization. - ANSWERS-Service
Areas
The most specific level for reporting on adjustments and
refunds is the ________ level in Epic. - ANSWERS-Parent
Location
