SOLUTION MANUAL FOR Business & Society 11th Edition by Archie B. Carroll, Jill Brown Chapter 1-18

InstructorcManual:cCarroll/Brown,cBusinessc&cSociety:cEthics,cSustainabilityc&cStakeholdercManagement,c11e,




SOLUTION MANUAL FOR c c



Business & Society 11th Edition by Archie B. Carroll, Jill Brown
c c c c c c c c c c


Chapterc1-18

Chapterc1:cThecBusinesscandcSocietycRelationship

Table of Contents
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PurposecandcPerspectivecofcthecChapter ...................................................................................... 2

CengagecSupplements ................................................................................................................ 2

ChaptercObjectives ...................................................................................................................... 2

CompletecListcofcChaptercActivitiescandcAssessments .................................................................. 2

KeycTerms ................................................................................................................................... 3

What'scNewcincThiscChapter ......................................................................................................... 4

ChaptercOutline ........................................................................................................................... 4

DiscussioncQuestions .................................................................................................................. 5

AdditionalcActivitiescandcAssignments .......................................................................................... 8

Appendix ..................................................................................................................................... 9
GenericcRubrics .......................................................................................................................................... 9
StandardcWritingcRubric ............................................................................................................................. 9
StandardcDiscussioncRubric ...................................................................................................................... 11




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, InstructorcManual:cCarroll/Brown,cBusinessc&cSociety:cEthics,cSustainabilityc&cStakeholdercManagement,c11e,




Purpose and Perspective of the Chapter
c c c c c

cThecpurposecofcthiscchaptercisctocintroducecsomecimportantcbasiccconceptscincthecbusinesscandc
societycdiscussion,cincludingcpluralism,cspecial-
interestcsocieties,cbusinessccriticism,ccorporatecpower,ccorporatecsocialcresponsibilityctocstakeh
olders,candcsustainability.

Cengage Supplements
c

Thecfollowingcproduct-
levelcsupplementscprovidecadditionalcinformationcthatcmaychelpcyoucincpreparingcyourccourse.cTheycar
ecavailablecincthecInstructorcResourcecCenter.
 Instructor’scManual
 TransitioncGuide
 TestcBanks
 PowerPointcSlides
 CasecNotes

Chapter Objectives
c

Thecfollowingcobjectivescarecaddressedcincthiscchapter:
01.01 Definecandcexplaincbusinesscandcsocietycascfoundationalcconcepts.cDescribechowc
societyciscviewedcascthecmacroenvironment.
01.02 Explainctheccharacteristicscofcacpluralisticcsociety.cDescribecpluralismcandcidentifycitsc
attributes,cstrengths,candcweaknesses.
01.03 Clarifycwhatciscacspecial-
interestcsocietycandchowcitcposescspecialcchallengescforcbusiness.
01.04 Identify,cdiscuss,candcillustratecthecfactorscleadingcupctocbusinessccriticismcandccorpora
tecresponse.cWhatciscthecgeneralccriticismcofcbusiness?cHowcmaycthecbalancecofcpower
candcresponsibilitycbecresolved?



01.05 Identifycwhatciscthecchangingcsocialccontract.cIscitcbettercorcworsecforcstakeholders?
01.06 Makecclearcthecmajorcthemesccharacterizingcthiscbook:cmanagerialcapproach,cbusinessc
ethics,csustainability,candcstakeholdercmanagement.

Complete List of Chapter Activities and Assessments
c c c c c c

Forcadditionalcguidance,creferctocthecTeachingcOnlinecGuide.
Chapterc PPTcSlide Activity/Assessment Duration
Objective
1.1 2 Icebreaker:cBusinesscandcYou 10cminutes
1.1 7 Discussion:cCorporatecEthics 15cminutes
1.2 20 Discussion:c COVID-19 15cminutes




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, InstructorcManual:cCarroll/Brown,cBusinessc&cSociety:cEthics,cSustainabilityc&cStakeholdercManagement,c11e,



1.4 23 Discussion:cBusinesscCriticismcandcRisingcE 15cminutes
xpectations
1.4 24 DiscussioncLevelscofcPower 15cminutes
1.4 26 Discussion:cIroncLawcofcResponsibility 15cminutes
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Key Terms
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Affluence:ctheclevelcofcwealth,cdisposablecincome,candcstandardcofclivingcofcthecsociety
Business:ctheccollectioncofcprivate,ccommerciallycorientedc(profit-
oriented)corganizations,crangingcincsizecfromcone-familycproprietorships
Businesscethics:cethicalcissuescthatcarisecinctheccommercialcrealm
Businesscpower:ctheccapacitycorcabilityctocproducecanceffect,chavecancimpact,corctocbringci
nfluencectocbearconcacsituationcorcpeople
Economiccenvironment:cthecnaturecandcdirectioncofcthececonomycincwhichcbusinesscoperates
Education:cthecprocesscofcreceivingcorcgivingcsystematiccinstruction,cespeciallycatcacschoolcorcuniversi
ty
Entitlementcmentality:cthecgeneralcbeliefcthatcindividualscarecowedcsomethingc(e.g.,cacjob,cance
ducation,caclivingcwage,corchealthccare)cjustcbecausectheycarecacmembercofcsociety
IroncLawcofcResponsibility:cWhenevercpowercandcresponsibilitycbecomecsubstantiallycou
tcofcbalance,cforcescwillcbecgeneratedctocbringcthemcintocclosercbalance.
Macroenvironment:cthectotalcenvironmentcoutsidecthecfirm
Managerialcapproach:cacfocusconcthecthreecmaincthemescofcvitalcimportancectocmanagers,corganization
s,candcsocietyctoday:cbusinesscethics,csustainability,candcstakeholdercmanagement.
Nongovernmentalcorganizationsc(NGOs):cspecial-
interestcgroupscthatcmaycbecorganizedconcaclocal,cnational,corcinternationalclevel
Pluralism:cacdiffusioncofcpowercamongcsociety’scmanycgroupscandcorganizations
Politicalcenvironment:cthecprocessescbycwhichclawscgetcpassedcandcofficialscgetcelectedcandcallcothe
rcaspectscofcthecinteractioncbetweencfirms,cpoliticalcpractices,candcgovernment
Rightscmovement:cactrendcandcpatterncofcrisingcexpectationscasctochowcpeoplecwantctocbectreate
d
Risingcexpectation:cacbeliefcorcancoutlookcthatceachcsucceedingcgenerationcoughtctochavecacstandard
cofclivingchighercthancthatcofcitscpredecessor


Socialccontract:cacsetcofcreciprocalcunderstandingscandcexpectationscthatccharacterizecthecrelationsh
ipcbetweencmajorcinstitutions
Socialcenvironment:cthecdemographics,clifestyles,cculture,candcsocialcvaluescofcthecsociety
Socialcproblem:cacgapcbetweencsociety’scexpectationscofcsocialcconditionscandctheccurrentcsoci
alcrealities




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, InstructorcManual:cCarroll/Brown,cBusinessc&cSociety:cEthics,cSustainabilityc&cStakeholdercManagement,c11e,



Society:ccommunity,cacnation,corcacbroadcgroupingcofcpeoplecwithccommonctraditions,cvalues,cinstituti
ons,candccollectivecactivitiescandcinterests
Special-
interestcsociety:cacsocietyccharacterizedcbyctenscofcthousandscofcspecialcinterestcgroups,ceachcp
ursuingcitscowncspecificcagenda
Stakeholdercmanagement:cthecmanagementcofcintegralcconstituentscincthecbusinesscandcsociet
ycrelationship
Stakeholders:cindividualscorcgroupscwithcwhichcbusinesscinteractscwhochavecac―stake,‖corcvested
cinterest,cincthecfirm



Sustainability:cbusiness’scabilityctocsurvivecandcthrivecoverctheclongcterm
Sustainablecdevelopment:cacpatterncofcresourcecusecthatcaimsctocmeetccurrentchumancneedscw
hilecpreservingcthecenvironmentcsocthatcthesecneedsccancbecmetcnotconlycincthecpresentcbutcalsocf
orcfuturecgenerations
Technologicalcenvironment:cthectotalcsetcofctechnology-
basedcadvancementsctakingcplacecincsocietycandcthecworld
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What's New in This Chapter
c c c c

Thecfollowingcelementscarecimprovementscincthiscchaptercfromcthecpreviouscedition:
 Theckeyctermschavecbeencupdated.
 Thecendnoteschavecbeencupdated.
 ThectopiccBusinesscandcsocietycrelationshipc(A-head)ciscupdated.
 Thecboxcspotlightconcsustainabilitychascbeencupdated.
 Figurec1-2cfromcthecpreviousceditionchascbeencrenamedcascFigurec1-1.
 Figurec1-3cfromcthecpreviousceditionchascbeencrenamedcascFiguresc1-2.
 Figurec1-4cfromcthecpreviousceditionchascbeencrenamedcascFigurec1-3.
 Imagec1-2ciscrevised.
 Thecheadingc―Awarenesscthroughctelevision,cmovies,cthecinternet,candcsocialcmedia‖chasc
beencrenamedctoc―Awarenesscthroughcvariouscmedia‖.
 Thecheadingc―24/7cNewscandcinvestigativecprogram‖chascbeencrenamedctoc―24/7c
Televisioncprogramming‖.
 Thecheadingc―Revolutioncofcrisingcexpectations‖ciscrenamedctoc―Risingcexpectations‖.
 Figurec1-3:cThecdataciscrevised.
 Thectitlescofc―EthicscincPracticecCase‖chavecbeencupdated.
 Titlecofcfigurec1-4ciscrenamed.
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Chapter Outlinec

Incthecoutlinecbelow,ceachcelementcincludescreferencesc(incparentheses)ctocrelatedccontent.c“CH.#
#”crefersctocthecchaptercobjective;c“PPTcSlidec#”crefersctocthecslidecnumbercincthecPowerPointcdeck
cforcthiscchapterc(providedcincthecPowerPointscsectioncofcthecInstructorcResourcecCenter);cand,casc

applicablecforceachcdiscipline,caccreditationcorccertificationcstandardsc(“BLc1.3.3”).cIntroducecthecc
haptercandcusecthecIcecBreakercincthecPPTcifcdesired,candcifconeciscprovidedcforcthiscchapter.cRevie
wclearningcobjectivescforcChapterc1.c(PPTcSlidesc1–3).

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