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Exam (elaborations)

Level 3 Certification Test V2

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Level 3 Certification Test V2

Institution
Level 3 Certification
Course
Level 3 Certification

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1 of 28

Term



28. Team member A is okay at dough stretching and very
inexperienced at oven-tending; team member B is great at both
dough stretching and oven-tending. Who would be BEST in the
oven-tending position during a rush?



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a. Anything brand damaging b. Anything that could be a health issue c.
Operational roadblocks




c. Team member B should be on ovens because they have experience
quickly cutting and boxing food, checking the quality of product, and
calling out orders that are ready for pick-up or delivery.




c. 10 total: 5 before and 5 similar orders after the incident

, a. Reduced paper costs c. Reduction of legal costs f. Ability to pre-screen
candidates g. Background check integration


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2 of 28

Term



11. What should you prioritize when it comes to repairs in your store?
(select all that apply)



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a. Anything brand damaging b.
b. Interrupt and dig deeper with Anything that could be a
questions health issue c. Operational
roadblocks




a. Reduced paper costs c.
Reduction of legal costs f. Ability to a. Sales history, days covered, proof
pre-screen candidates g. time, inventory level, margins set
Background check integration


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, 3 of 28

Term



14. What is the STAR response technique that is used in the
interviewing process?



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b. Interrupt and dig deeper with b. Situation, Task, Action,
questions Results




c. Understanding who your
b. Customer call backs
consumers and competition are


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4 of 28

Term



9. EFO uses which 5 calculations to provide you with the most
accurate food order projection?



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a. Sales history, days covered, a. Anything brand damaging b.
proof time, inventory level, Anything that could be a health
margins set issue c. Operational roadblocks

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Institution
Level 3 Certification
Course
Level 3 Certification

Document information

Uploaded on
May 26, 2026
Number of pages
17
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

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Hello! As I get closer to graduating, I’ll be posting all my materials from on my page—study guides, exams, Q&As, test banks, HESI questions, and more. Wishing you all the best—happy studying!

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