OPMA 3306 ACTUAL TEST BANK EXAM 2 COMPLETE
ACCURATE TEST QUESTIONS AND CORRECT DETAILED
ANSWERS (100% CORRECT VERIFIED SOLUTIONS) A
NEW UPDATED VERSION |ALREADY GRADED A+
The optimal utilization rate of a service operation is context
specific. Planning for low utilization rates is appropriate when
both the degree of uncertainty and the stakes are high as in
emergency response services. Which of the following services
should plan for a high utilization rate?
A. An expensive restaurant
B. The fire department
C. A hospital ambulance service
D. A customer help line
E. A stage performance
E. Stage performance
(All sports teams like sellouts, not only because of the virtually 100
percent contribution margin of each customer, but because a full
house creates an atmosphere that pleases customers, motivates the
home team to perform better, and boosts future ticket sales. Stage
performances share this phenomenon.)
,A production facility develops virtuosity and works best when it
focused on a widely varied set of production objectives.
Group of answer choices
T/F
FALSE
(A production facility works best when it focuses on a fairly limited
set of production objectives.)
Overtime and personnel transfers are solutions to capacity problems
in the intermediate term.
T/F
FALSE
(Short range —less than one month. This is tied into the daily or
weekly scheduling process and involves making adjustments to
eliminate the variance between planned and actual output. This
includes alternatives such as overtime, personnel transfers, and
alternative production routings)
,A company's production process has an 80 percent learning curve rate. The
process has produced 1,000 units to date. A process refinement is estimated to
allow a future learning curve rate for the identical product of 75 percent.
However, the initial unit made using the new process will take the same
amount of time as the initial unit produced using the old process. At what
point, using the new process, will the production rate exceed the production
rate achieved by the old process?
A. Before the 250th unit
B. Before the 100th unit
C. Before the 120th unit
D. Before the 80th unit
E. Before the 50th unit
T = aNb
Where T= time to produce Nth units
a= time to produce first unit
b=slope=Log(learning rate)/log2
We need our answer to be less than the decimal we get from 1000^(log0.8)/log2)
So 1000^(log0.8/log2) = 0.108917
, Then N^(log0.75/log2) < =0.108197
So we plug our N from all the answers until we get a decimal
smaller than for our answer above
at N=250 250^(log0.75/log2)=0.101103 which is <=0.108197
In solving a decision tree problem, calculations start at the ends of the
"branches" of the tree and work backwards to the base of the tree.
T/F
TRUE
In solving a tree problem, we work from the end of the tree backward
to the start of the tree.
The capacity cushion is the ratio of capacity used to the best
capacity level. T/F
FALSE
(A capacity cushion is an amount of capacity in excess of expected
demand.)
ACCURATE TEST QUESTIONS AND CORRECT DETAILED
ANSWERS (100% CORRECT VERIFIED SOLUTIONS) A
NEW UPDATED VERSION |ALREADY GRADED A+
The optimal utilization rate of a service operation is context
specific. Planning for low utilization rates is appropriate when
both the degree of uncertainty and the stakes are high as in
emergency response services. Which of the following services
should plan for a high utilization rate?
A. An expensive restaurant
B. The fire department
C. A hospital ambulance service
D. A customer help line
E. A stage performance
E. Stage performance
(All sports teams like sellouts, not only because of the virtually 100
percent contribution margin of each customer, but because a full
house creates an atmosphere that pleases customers, motivates the
home team to perform better, and boosts future ticket sales. Stage
performances share this phenomenon.)
,A production facility develops virtuosity and works best when it
focused on a widely varied set of production objectives.
Group of answer choices
T/F
FALSE
(A production facility works best when it focuses on a fairly limited
set of production objectives.)
Overtime and personnel transfers are solutions to capacity problems
in the intermediate term.
T/F
FALSE
(Short range —less than one month. This is tied into the daily or
weekly scheduling process and involves making adjustments to
eliminate the variance between planned and actual output. This
includes alternatives such as overtime, personnel transfers, and
alternative production routings)
,A company's production process has an 80 percent learning curve rate. The
process has produced 1,000 units to date. A process refinement is estimated to
allow a future learning curve rate for the identical product of 75 percent.
However, the initial unit made using the new process will take the same
amount of time as the initial unit produced using the old process. At what
point, using the new process, will the production rate exceed the production
rate achieved by the old process?
A. Before the 250th unit
B. Before the 100th unit
C. Before the 120th unit
D. Before the 80th unit
E. Before the 50th unit
T = aNb
Where T= time to produce Nth units
a= time to produce first unit
b=slope=Log(learning rate)/log2
We need our answer to be less than the decimal we get from 1000^(log0.8)/log2)
So 1000^(log0.8/log2) = 0.108917
, Then N^(log0.75/log2) < =0.108197
So we plug our N from all the answers until we get a decimal
smaller than for our answer above
at N=250 250^(log0.75/log2)=0.101103 which is <=0.108197
In solving a decision tree problem, calculations start at the ends of the
"branches" of the tree and work backwards to the base of the tree.
T/F
TRUE
In solving a tree problem, we work from the end of the tree backward
to the start of the tree.
The capacity cushion is the ratio of capacity used to the best
capacity level. T/F
FALSE
(A capacity cushion is an amount of capacity in excess of expected
demand.)
