n n n n
to accompany
n
Supervision of Police Personnel n n n
Tenth Edition n
Nathan F. Iannone n n n
Marvin D. Iannone n n n
Jeff Bernstein Rob
n n
ert Dowd
n
Contents
SuggestionsnfornUsenofnInstructor‘snManual ................................................................................................................... 1
Introduction:nOrientationntonSupervision ........................................................................................................................ 2
Chaptern1........................................................................................................................................................................ 3
ThenSupervisor‘snRole .................................................................................................................................................... 3
Chaptern2........................................................................................................................................................................ 6
ThenSupervisor‘snFunctionninnOrganization,nAdministration,nandnManagement ............................................................. 6
Chaptern3...................................................................................................................................................................... 13
Leadership,nSupervision,nandnCommandnPresence ....................................................................................................... 13
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,Chaptern4...................................................................................................................................................................... 21
ThenTrainingnFunction.................................................................................................................................................. 21
Chaptern5...................................................................................................................................................................... 31
Interpersonaln Communications ..................................................................................................................................... 31
Chaptern6...................................................................................................................................................................... 40
PrinciplesnofnEmployeenInterviewing ........................................................................................................................... 40
Chaptern7...................................................................................................................................................................... 45
SomenPsychologicalnAspectsnofnSupervision ................................................................................................................ 45
Chaptern8...................................................................................................................................................................... 49
SpecialnProblemsninnCounselingnandnRemediation ....................................................................................................... 49
Chaptern9...................................................................................................................................................................... 54
EmployeenDissatisfactionnandnGrievances.................................................................................................................... 54
Chaptern10 .................................................................................................................................................................... 58
Discipline:nPrinciples,nPolicies,nandnPractices .............................................................................................................. 58
Chaptern11 .................................................................................................................................................................... 64
PersonnelnComplaintnInvestigationnProceduresnandnTechniques .................................................................................. 64
Chaptern12 .................................................................................................................................................................... 69
PersonnelnEvaluationnSystemsnandnPerformancenRatingnStandards .............................................................................. 69
Chaptern13 .................................................................................................................................................................... 80
TacticalnDeploymentnofnFieldnForces ........................................................................................................................... 80
Chaptern14 .................................................................................................................................................................... 89
LegalnKnowledgenEverynSupervisornandnManagernShouldnHave .................................................................................. 89
Chaptern15 .................................................................................................................................................................... 96
OthernImportantnSupervisorynandnManagementnTopics ................................................................................................ 96
TestnBank ..................................................................................................................................................................... 99
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, Suggestions for Use of Instructor’s Manual
n n n n n
ThisnInstructor‘snManualnisndesignedntonbenusednfornantypicalnthree-
creditncollegencourse.nItncannalsonbenusednveryneasilynforncoursesnofngreaternornlessernlength,natntheni
nstructor‘sndiscretion.nInnfact,nthenentirenManualnhasnbeenndesignedntongivenmaximumndiscretionnton
you,ntheninstructor.nUsenitntonguidenyourncoursenasnmuchnasnyounneed;nletnitnsupportnyournownnexper
tise,nteachingntechniques,nandnthenuniquenneedsnofnyournclass.
Therenarendetailednlessonnplansnforneverynchapter.nThesenarenintendedntonhelpnyountailornyournlesso
nnplansntonthenneedsnofneachnclass.nEachnchapternalsonhasnannumbernofnAssignmentsnoffered.nThisnp
utsnmorentoolsninnyourntoolnkitntonhelpnyoungetnthenbestnfitnbetweennthenmaterialnandnthenstudent.nTh
erenshouldnbenmorenherenthannyounwillnneed.
Therenisnannextensivenbanknofntestnquestions.nTheynwillntellnyounhownwellnyournstudentsnarenlearnin
gnthenmaterial,nandnhownwellnyounarenteachingnthem.nUsenthemnasnstartingnpointsnfornyournownntestn
questionsnornusenthemnasntheynare.
Innallncases,nwenhaventriedntonhelpnyoungetnyournstudentsnfullynengagednasnactivenlearners.nThisnboo
knisnverynpracticenoriented.nThenlessonnplansnandntestnquestionsnhavenlikewisenbeenndevelopedntonhe
lpnstudentsngetntheirnhandsnonnthensubject.nWithnyournskillnasnanteachernandnasnanleader,ntheynwillnno
tnonlynlearnnaboutnPolicenSupervision;ntheynwillnlearnnhowntonbecomenPolicenSupervisors.
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, Course Introduction: Orientation to Supervision
n n n n
Activities
Activityn1:nCoursenProceduralnRequirements
MaterialsnNeeded: 1. Chalkboard/Whiteboard/Flipnchartsnasndesired
2. Chalknornerasablenmarkers
3. Othernvisualnaidsnasndesired
Introduction: 1. Whynunderstandingnthenrulesnofnthenschoolnhelpsnthenstudent
2. Hownthenclassnwillnbenconducted
3. Discussnreadings
4. Overviewnofncourse
Presentation: 1. Whatnstudentsncannexpectnfromntheninstructor
2. Whatnisnexpectednofnstudents
a. Assignments
b. Classroomnparticipation
c. Exams/makeupnpolicies
d. Gradingnpolicies
3. Discussnfeaturesnofnthensyllabus,ntextnbook,nbibliography
4. Methodnofnpresentation
5. Instructor,nstudents,nintroducenthemselves,nanyninformationnaboutn
themselvesntheynwantntonshare,nbrieflyndescribenthenmotivationnforn
takingnthenclass
6. Motivation:nDiscussnwhynitnisnessentialnfornsupervisorsntonmasternthen
principlesnandntechniquesnofnsupervisingnpeople
a. Improvenpersonalneffectiveness
b. Improvenorganizationalneffectiveness
c. Maintainnhighnmoralenandnreducengrievances
d. Makenthenjobneasier
e. Increasencapacitynfornpromotion
7. Makenthentransitionnintonannewnpositionnmorencomfortable
Assignment: 1. CollectnanynActivitiesnfromnthenprecedingnchapter
2. Readnthennextnchapter
3. BenpreparedntondiscussnAppliednKnowledgenQuestionsnandnQuestions
2
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