Kennesaw State University MGMT 3300 –
Management Comprehensive Final Examination
– Practice Questions with Verified Answers
TOTAL QUESTIONS: 150
SECTION 1: MANAGEMENT PRINCIPLES & THE EVOLUTION OF MANAGEMENT
1. Which of the following is NOT one of the four primary functions of management?
A) Planning
B) Controlling
C) Budgeting
D) Organizing
ANSWER: C
RATIONALE: The four primary functions of management are planning, organizing, leading,
and controlling. Budgeting is a part of the planning and controlling functions but is not one of the
four primary functions.
2. ________ involves determining how efforts will be coordinated, what jobs need to be done,
and who will be responsible for each task.
A) Planning
B) Organizing
C) Leading
D) Controlling
ANSWER: B
RATIONALE: The organizing function involves arranging and structuring work to accomplish
the organization's goals. It includes determining tasks, how tasks will be grouped, and reporting
relationships.
3. The primary purpose of the controlling function is to:
A) Set organizational goals.
B) Direct and motivate employees.
C) Monitor, compare, and correct work performance.
D) Determine the organizational structure.
ANSWER: C
RATIONALE: The controlling function is the process of monitoring actual performance,
comparing it against standards, and taking corrective action if necessary.
4. A manager who is efficient but not effective is one who:
, A) Achieves high output at the cost of low quality.
B) Does not achieve organizational goals, despite using resources wisely.
C) Achieves organizational goals, but wastes resources.
D) Achieves both high output and high morale.
ANSWER: B
RATIONALE: Efficiency refers to using resources wisely to get the most output from the least
input. Effectiveness refers to achieving organizational goals. An efficient manager keeps costs
low, but may be working on the wrong goals.
5. Which level of management is typically responsible for translating the goals set by top
managers into specific action plans?
A) First-line managers
B) Supervisors
C) Middle managers
D) Team leaders
ANSWER: C
RATIONALE: Middle managers are responsible for implementing the strategies and policies
set by top managers and coordinating the activities of first-line managers.
6. The Hawthorne Studies are famous for their finding that:
A) Economic incentives are the primary motivator for workers.
B) Physical working conditions have the greatest impact on productivity.
C) Social and psychological factors significantly influence worker productivity.
D) Scientific management is the most effective way to improve efficiency.
ANSWER: C
RATIONALE: The Hawthorne Studies revealed that the special attention paid to workers
increased their productivity, regardless of physical changes to the environment. This highlighted
the importance of social and psychological factors in the workplace.
7. Which approach to management emphasizes the use of rigorous quantitative techniques to
assist in decision-making?
A) Scientific management
B) Administrative management
C) The systems viewpoint
D) Management science
ANSWER: D
RATIONALE: Management science is an approach that uses mathematical and statistical
methods to solve management problems and aid decision-making. It is also known as
operations research.
8. The "systems viewpoint" of management suggests that an organization is:
A) A closed system, independent of its external environment.
B) A collection of unrelated parts.
, C) A set of interrelated and interdependent parts arranged in a manner that produces a
unified whole.
D) A linear chain of command.
ANSWER: C
RATIONALE: Systems theory views the organization as a complex set of dynamic,
interconnected, and interdependent systems. A change in one part of the system affects other
parts.
9. A clothing retailer that purchases and uses data on current fashion trends from an external
market research firm is using:
A) Feedback.
B) Input from the external environment.
C) A transformation process.
D) Output.
ANSWER: B
RATIONALE: Inputs are the resources an organization takes in from its external environment
to carry out its work. In this case, market research data is an informational input.
10. The "classical viewpoint" of management includes:
A) Behavioral science and human relations.
B) Systems theory and contingency theory.
C) Scientific management and administrative management.
D) Operations research and total quality management.
ANSWER: C
RATIONALE: The classical viewpoint, which dominated management thinking in the early
20th century, is divided into two branches: scientific management (focusing on the work of
individual employees) and administrative management (focusing on the management of the
entire organization).
11. The behavioral viewpoint of management was a direct response to:
A) The Great Depression.
B) The limitations of the classical viewpoint.
C) The rise of labor unions.
D) The invention of the computer.
ANSWER: B
RATIONALE: The behavioral viewpoint arose because the classical approach failed to
account for the human and social elements of work. It emphasized the importance of
understanding human behavior, needs, and attitudes in the workplace.
12. According to the contingency viewpoint, the best management approach:
A) Is universal and applies to all organizations.
B) Is based on scientific principles.
C) Depends on the specific situation.
D) Should focus solely on employee satisfaction.
, ANSWER: C
RATIONALE: The contingency viewpoint emphasizes that there is no one "best way" to
manage. The most effective management style or organizational structure is contingent on the
unique circumstances of the situation.
13. The "triple bottom line" approach to management focuses on a company's performance in
which three areas?
A) Profits, people, and planet
B) Production, quality, and cost
C) Planning, organizing, and controlling
D) Speed, flexibility, and innovation
ANSWER: A
RATIONALE: The triple bottom line is a framework that encourages organizations to focus on
social (people), environmental (planet), and financial (profit) performance.
14. "Sustainability" in a business context means:
A) Maximizing short-term profits at any cost.
B) Using resources in a way that does not compromise the ability of future generations to
meet their own needs.
C) Eliminating all waste from the production process.
D) Focusing exclusively on employee well-being.
ANSWER: B
RATIONALE: Sustainable business practices are those that meet the needs of the present
without compromising the ability of future generations to meet their own needs.
15. Which of the following is an example of managing for "social responsibility"?
A) A company lowers its prices to increase market share.
B) A company creates a recycling program for its manufacturing waste.
C) A company pays its executives large bonuses for meeting profit targets.
D) A company invests in new, more efficient machinery.
ANSWER: B
RATIONALE: Social responsibility is a business's obligation to pursue policies, make
decisions, and take actions that benefit society. Reducing waste through a recycling program is
a socially responsible act.
16. Which of the following is NOT a core function of management?
A) Planning
B) Organizing
C) Networking
D) Controlling
ANSWER: C
RATIONALE: Networking is a skill, but not one of the four core management functions.
Management Comprehensive Final Examination
– Practice Questions with Verified Answers
TOTAL QUESTIONS: 150
SECTION 1: MANAGEMENT PRINCIPLES & THE EVOLUTION OF MANAGEMENT
1. Which of the following is NOT one of the four primary functions of management?
A) Planning
B) Controlling
C) Budgeting
D) Organizing
ANSWER: C
RATIONALE: The four primary functions of management are planning, organizing, leading,
and controlling. Budgeting is a part of the planning and controlling functions but is not one of the
four primary functions.
2. ________ involves determining how efforts will be coordinated, what jobs need to be done,
and who will be responsible for each task.
A) Planning
B) Organizing
C) Leading
D) Controlling
ANSWER: B
RATIONALE: The organizing function involves arranging and structuring work to accomplish
the organization's goals. It includes determining tasks, how tasks will be grouped, and reporting
relationships.
3. The primary purpose of the controlling function is to:
A) Set organizational goals.
B) Direct and motivate employees.
C) Monitor, compare, and correct work performance.
D) Determine the organizational structure.
ANSWER: C
RATIONALE: The controlling function is the process of monitoring actual performance,
comparing it against standards, and taking corrective action if necessary.
4. A manager who is efficient but not effective is one who:
, A) Achieves high output at the cost of low quality.
B) Does not achieve organizational goals, despite using resources wisely.
C) Achieves organizational goals, but wastes resources.
D) Achieves both high output and high morale.
ANSWER: B
RATIONALE: Efficiency refers to using resources wisely to get the most output from the least
input. Effectiveness refers to achieving organizational goals. An efficient manager keeps costs
low, but may be working on the wrong goals.
5. Which level of management is typically responsible for translating the goals set by top
managers into specific action plans?
A) First-line managers
B) Supervisors
C) Middle managers
D) Team leaders
ANSWER: C
RATIONALE: Middle managers are responsible for implementing the strategies and policies
set by top managers and coordinating the activities of first-line managers.
6. The Hawthorne Studies are famous for their finding that:
A) Economic incentives are the primary motivator for workers.
B) Physical working conditions have the greatest impact on productivity.
C) Social and psychological factors significantly influence worker productivity.
D) Scientific management is the most effective way to improve efficiency.
ANSWER: C
RATIONALE: The Hawthorne Studies revealed that the special attention paid to workers
increased their productivity, regardless of physical changes to the environment. This highlighted
the importance of social and psychological factors in the workplace.
7. Which approach to management emphasizes the use of rigorous quantitative techniques to
assist in decision-making?
A) Scientific management
B) Administrative management
C) The systems viewpoint
D) Management science
ANSWER: D
RATIONALE: Management science is an approach that uses mathematical and statistical
methods to solve management problems and aid decision-making. It is also known as
operations research.
8. The "systems viewpoint" of management suggests that an organization is:
A) A closed system, independent of its external environment.
B) A collection of unrelated parts.
, C) A set of interrelated and interdependent parts arranged in a manner that produces a
unified whole.
D) A linear chain of command.
ANSWER: C
RATIONALE: Systems theory views the organization as a complex set of dynamic,
interconnected, and interdependent systems. A change in one part of the system affects other
parts.
9. A clothing retailer that purchases and uses data on current fashion trends from an external
market research firm is using:
A) Feedback.
B) Input from the external environment.
C) A transformation process.
D) Output.
ANSWER: B
RATIONALE: Inputs are the resources an organization takes in from its external environment
to carry out its work. In this case, market research data is an informational input.
10. The "classical viewpoint" of management includes:
A) Behavioral science and human relations.
B) Systems theory and contingency theory.
C) Scientific management and administrative management.
D) Operations research and total quality management.
ANSWER: C
RATIONALE: The classical viewpoint, which dominated management thinking in the early
20th century, is divided into two branches: scientific management (focusing on the work of
individual employees) and administrative management (focusing on the management of the
entire organization).
11. The behavioral viewpoint of management was a direct response to:
A) The Great Depression.
B) The limitations of the classical viewpoint.
C) The rise of labor unions.
D) The invention of the computer.
ANSWER: B
RATIONALE: The behavioral viewpoint arose because the classical approach failed to
account for the human and social elements of work. It emphasized the importance of
understanding human behavior, needs, and attitudes in the workplace.
12. According to the contingency viewpoint, the best management approach:
A) Is universal and applies to all organizations.
B) Is based on scientific principles.
C) Depends on the specific situation.
D) Should focus solely on employee satisfaction.
, ANSWER: C
RATIONALE: The contingency viewpoint emphasizes that there is no one "best way" to
manage. The most effective management style or organizational structure is contingent on the
unique circumstances of the situation.
13. The "triple bottom line" approach to management focuses on a company's performance in
which three areas?
A) Profits, people, and planet
B) Production, quality, and cost
C) Planning, organizing, and controlling
D) Speed, flexibility, and innovation
ANSWER: A
RATIONALE: The triple bottom line is a framework that encourages organizations to focus on
social (people), environmental (planet), and financial (profit) performance.
14. "Sustainability" in a business context means:
A) Maximizing short-term profits at any cost.
B) Using resources in a way that does not compromise the ability of future generations to
meet their own needs.
C) Eliminating all waste from the production process.
D) Focusing exclusively on employee well-being.
ANSWER: B
RATIONALE: Sustainable business practices are those that meet the needs of the present
without compromising the ability of future generations to meet their own needs.
15. Which of the following is an example of managing for "social responsibility"?
A) A company lowers its prices to increase market share.
B) A company creates a recycling program for its manufacturing waste.
C) A company pays its executives large bonuses for meeting profit targets.
D) A company invests in new, more efficient machinery.
ANSWER: B
RATIONALE: Social responsibility is a business's obligation to pursue policies, make
decisions, and take actions that benefit society. Reducing waste through a recycling program is
a socially responsible act.
16. Which of the following is NOT a core function of management?
A) Planning
B) Organizing
C) Networking
D) Controlling
ANSWER: C
RATIONALE: Networking is a skill, but not one of the four core management functions.
