Answers 2026 | Latest Study Guide
1. Which of the following is a violation of standards of practice?
Providing referrals.
Helping an unlicensed person practice massage therapy.
Displaying a license for clients to see.
Maintaining confidentiality.
2. According to Wisconsin regulations, is a license required to use the title
'masseuse' while performing massages?
True
Only if the client requests it
Only for therapeutic massages
False
3. Confidential information about a client can be shared if?
The client provides consent.
It is required by law.
A&B
The therapist believes it is in the client's best interest.
4. If a massage therapist in Wisconsin is found using techniques outside their
training, what steps should they take to mitigate potential disciplinary action?
They should offer free services to clients to avoid complaints.
, They should report the incident to the Department and seek
additional training.
They should continue using the techniques until a complaint is filed.
They should ignore the incident if no clients were harmed.
5. What must a license holder do if they observe another license holder
engaging in criminal activity related to prostitution?
Submit a report to the department
Notify the client involved
Ignore the incident
Confront the individual directly
6. Which of the following is true regarding consent with respect to massage
therapy?
it is a suggestion, but not mandatory
it must be implied, preferably through body language
it must be full and informed and occur before treatment
it must be given after treatment had been rendered, in writing
7. A massage therapist talks about their client's illnesses and conditions, using
names, at the dinner table each night. What has been violated?
Confidentiality.
Trust.
Personal boundaries.
Nothing.
,8. Having sexual activity with a client or employing a client would constitute the
ethical violation of ________
none of the above
a confidentiality breach
a dual relationship
unfair business practices
9. What must a license holder obtain from a client before practicing massage
therapy or bodywork therapy?
Written contract
Informed consent
Client's medical history
Payment in advance
10. Describe the potential consequences a massage therapist might face for
violating advertising regulations.
The therapist will receive a warning but no further action will be
taken.
The therapist may face disciplinary action from the Department of
Safety and Professional Services.
The therapist will be required to attend additional training sessions.
The therapist will be fined a nominal fee.
11. Why is it important for massage therapists to inform clients about
cancellation policies?
It allows therapists to charge more fees.
, It prevents clients from filing complaints.
It helps set clear expectations and maintains professional
boundaries.
It ensures clients are aware of the therapist's qualifications.
12. If a massage therapist continues a session after a client has expressed the
desire to terminate it, what ethical and legal consequences might the
therapist face?
A warning from the employer only
Potential disciplinary action and loss of license
Increased trust from the client
No consequences as long as the client is satisfied
13. What is required for a massage therapist to charge a fee for a missed
appointment?
Post it in his/her place of business that charges may occur.
Provide documentation that the client frequently misses
appointments.
Secure documentation that shows the client is aware of the charges
prior to beginning treatment.
Inform the client verbally about missed appointment policy.
14. Describe the significance of having malpractice liability insurance for
massage therapists and bodyworkers in Wisconsin.
Malpractice liability insurance is only required for therapists working
in hospitals.