Nurse Leadership Practice Questions – Exam 1 – Study Guide & Exam Review
Ans: C
Feedback: Decision making is a complex cognitive process often defined as choosing a particular
course of action. Problem solving is part of decision making and is a systematic process that
focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective
thinking, is related to evaluation and has a broader scope than decision making and problem
solving. - ANS ✔✔1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem
Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling. These
are incorporated into what is known as the management process. - ANS ✔✔1. Which
represents the management functions that are incorporated into the management process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling
Ans: B
,Feedback: recruiting from outside the organization provides an opportunity to increase the pool
of candidates for positions but is no guarantee that these canddidates will be more qualified or
motivated than those who come from within the organization. - ANS ✔✔What is the advantage
of recruiting from outside the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
C. Provides well-motivated candidates
D. Attracts well-qualified candidates
Ans: A
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart because they
are constantly in flux. The remaining information is stable and so identified on the chart. - ANS
✔✔Which information is too much in flux to identify on an organizational chart?
A) Grapevine lines of communication
B) Line and staff authority
C) Span of control
D) Scalar chains
Ans: B
Feedback:
The mentor makes a conscious decision to assist the protEgE in career development, with the
relationship usually lasting several years. The remaining statements are not accurate regarding
mentorships. - ANS ✔✔Which statement best describes mentorship?
A) The intensity and duration of relationships are similar in mentorship and
preceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to identify
more closely with their mentor
,D) Most nurses will have the opportunity for many mentor relationships during their careers
Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The other
options lack that element of personal value. - ANS ✔✔What is employee behavior best
reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment
Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication. - ANS ✔✔What is the best combination that characterizes the
communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver
Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather than by
crisis. The remaining options are steps that occur after that planning. - ANS ✔✔1. Which is the
first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
, D. Delegating work that cannot be accomplished in a day
Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do represent the
Weber organizational theory. - ANS ✔✔Max Weber, as part of the scientific management era,
contributed immensely to the development of organizational theory. Which statement is not
representative of his beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations
Ans: A
Feedback: Using various communication methods in combination increases the likelihood that
everyone in the organization who needs to hear the message actually will hear it. The other
options are single methods. - ANS ✔✔When does communication have the greatest likelihood
of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
D) The sender repeats the message using the same mode
Ans: D
Feedback: This theory is called Vroom's expectancy model. - ANS ✔✔What did motivational
theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
Ans: C
Feedback: Decision making is a complex cognitive process often defined as choosing a particular
course of action. Problem solving is part of decision making and is a systematic process that
focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective
thinking, is related to evaluation and has a broader scope than decision making and problem
solving. - ANS ✔✔1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem
Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling. These
are incorporated into what is known as the management process. - ANS ✔✔1. Which
represents the management functions that are incorporated into the management process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling
Ans: B
,Feedback: recruiting from outside the organization provides an opportunity to increase the pool
of candidates for positions but is no guarantee that these canddidates will be more qualified or
motivated than those who come from within the organization. - ANS ✔✔What is the advantage
of recruiting from outside the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
C. Provides well-motivated candidates
D. Attracts well-qualified candidates
Ans: A
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart because they
are constantly in flux. The remaining information is stable and so identified on the chart. - ANS
✔✔Which information is too much in flux to identify on an organizational chart?
A) Grapevine lines of communication
B) Line and staff authority
C) Span of control
D) Scalar chains
Ans: B
Feedback:
The mentor makes a conscious decision to assist the protEgE in career development, with the
relationship usually lasting several years. The remaining statements are not accurate regarding
mentorships. - ANS ✔✔Which statement best describes mentorship?
A) The intensity and duration of relationships are similar in mentorship and
preceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to identify
more closely with their mentor
,D) Most nurses will have the opportunity for many mentor relationships during their careers
Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The other
options lack that element of personal value. - ANS ✔✔What is employee behavior best
reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment
Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication. - ANS ✔✔What is the best combination that characterizes the
communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver
Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather than by
crisis. The remaining options are steps that occur after that planning. - ANS ✔✔1. Which is the
first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
, D. Delegating work that cannot be accomplished in a day
Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do represent the
Weber organizational theory. - ANS ✔✔Max Weber, as part of the scientific management era,
contributed immensely to the development of organizational theory. Which statement is not
representative of his beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations
Ans: A
Feedback: Using various communication methods in combination increases the likelihood that
everyone in the organization who needs to hear the message actually will hear it. The other
options are single methods. - ANS ✔✔When does communication have the greatest likelihood
of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
D) The sender repeats the message using the same mode
Ans: D
Feedback: This theory is called Vroom's expectancy model. - ANS ✔✔What did motivational
theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
