EXAM PREP 2026 | Complete Solutions | Pass Guaranteed -
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Section 1: Foundations of Interpersonal Communication (Q1-12)
Q1. Which communication model conceptualizes the process as a one-way linear
transmission of information from a sender to a receiver through a channel?
A. Transactional model
B. Interactional model
C. Shannon-Weaver model
D. Constructivist model
C. Shannon-Weaver model [CORRECT]
Rationale: The Shannon-Weaver model is a linear transmission model featuring
sender, message, channel, receiver, and noise; the transactional model involves
simultaneous encoding/decoding, and the interactional model adds feedback loops
but is not purely linear.
Correct Answer: C
Q2. In the transactional communication model, the concept that both participants
are simultaneously sending and receiving messages is known as:
A. Turn-taking
B. Simultaneous encoding and decoding
C. Linear transmission
D. Passive reception
B. Simultaneous encoding and decoding [CORRECT]
Rationale: The transactional model emphasizes that communicators are
simultaneously senders and receivers; linear models separate these roles, and turn-
taking describes sequential rather than simultaneous activity.
Correct Answer: B
Q3. A student sends an impulsive angry text to a roommate and immediately wishes
they could take it back. This situation best illustrates which principle of
communication?
,A. Communication is contextual
B. Communication is irreversible
C. Communication is simple
D. Communication is avoidable
B. Communication is irreversible [CORRECT]
Rationale: Communication cannot be undone; once a message is sent and received, it
cannot be erased from the relational context, making it irreversible.
Correct Answer: B
Q4. A speaker adjusts their vocabulary and examples based on the audience's
technical knowledge and the formal conference setting. This demonstrates that
communication is:
A. Universal
B. Contextual
C. Linear
D. Unidirectional
B. Contextual [CORRECT]
Rationale: Communication is contextual because meaning and appropriateness
depend on physical, social, psychological, and cultural settings; the same message
varies in different contexts.
Correct Answer: B
Q5. According to Gibb's supportive and defensive climate framework, which
supportive behavior contrasts with "control"?
A. Evaluation
B. Neutrality
C. Problem orientation
D. Certainty
C. Problem orientation [CORRECT]
Rationale: Gibb pairs problem orientation (collaborative, open to solutions) with
control (imposing one's will); evaluation contrasts with description, neutrality with
empathy, and certainty with provisionalism.
Correct Answer: C
, Q6. During a team meeting, a supervisor says, "I could be wrong, but perhaps we
might consider several approaches before deciding." This statement exemplifies
Gibb's supportive category of:
A. Spontaneity
B. Provisionalism
C. Equality
D. Empathy
B. Provisionalism [CORRECT]
Rationale: Provisionalism communicates openness and tentativeness rather than
absolute certainty; spontaneity contrasts with strategy, equality with superiority, and
empathy with neutrality.
Correct Answer: B
Q7. A person sits silently with arms crossed during a heated discussion, and their
partner interprets the silence as disagreement. Which communication principle
explains why even silence communicates meaning?
A. Communication is complicated
B. Communication is inescapable
C. Communication is reversible
D. Communication is linear
B. Communication is inescapable [CORRECT]
Rationale: Communication is inescapable because all behavior in the presence of
another has message value; silence, facial expressions, and posture are interpreted as
communicative acts.
Correct Answer: B
Q8. Two engineers from different countries misinterpret each other's humor because
they lack shared cultural experiences. In the transactional model, this gap represents
a difference in:
A. Noise levels
B. Fields of experience
C. Channel capacity
D. Encoding speed