ORGB 364 LATEST 2026 COMPREHENSIVE EXAM
QUESTIONS AND SOLUTIONS GUARANTEE A+
✔✔MARS Ability - ✔✔includes both natural aptitudes and learned capabilities required
to complete a task
✔✔MARS Role Perceptions - ✔✔refer to how clearly people understand the job duties
assigned or expected
✔✔Task Performance - ✔✔refers to individual goal-directed behaviours contributing to
organizational objectives
✔✔Organizational Citizenship Behaviours (OCB) - ✔✔forms of cooperation and
helpfulness to others that support social and psychological context
✔✔Counterproductive Behaviours - ✔✔have potential to directly/indirectly harm
organization/stakeholders
✔✔The Big Five (CANOE) - ✔✔- conscientiousness
- agreeableness
- neuroticism
- openness
- extraversion
✔✔conscientiousness - ✔✔people who are organized, dependable, goal focused,
thorough & disciplined
✔✔Agreeableness - ✔✔trusting, helpful, good-natured, considerate, tolerant, selfless
generous & flexible
✔✔Neuroticism - ✔✔anxious, insecure, self conscious, depressed & tempermental
✔✔Openness to Experience - ✔✔imaginative, creative, unconventional & curious
✔✔Extraversion - ✔✔outgoing, talkative, energetic, sociable
✔✔Introversion - ✔✔quiet, cautious & less interactive
✔✔Schwartz Model (10 Categories) - ✔✔universalism, benevolence, tradition,
conformity, security, power, achievement, hedonism, stimulation & self direction
✔✔Schwartz Model (4 Quadrants) - ✔✔openness to change
conservation
self enhancement
, self transcendence
✔✔Moral Intensity - ✔✔degree to which an issue demands the application of ethical
principles
✔✔Moral Sensitvity - ✔✔ability to detect a moral dilemma and estimate its importance
✔✔Self-Concept - ✔✔refers to an individuals self beliefs and self evaluation (who am i?)
✔✔Self-Enhancement - ✔✔is motivation to perceive oneself as competent, lucky,
ethical & important
✔✔Self-Verification - ✔✔stabilizes an individuals self view which provides an anchor
that gives thoughts and actions
✔✔Self-Esteem - ✔✔extent to which people like, respect & are satisfied with
themselves
✔✔Self-Efficacy - ✔✔refers to personal beliefs that a task can be completed
successfully
✔✔Locus of Control - ✔✔the persons beliefs about amount of control over personal life
events
✔✔Perceptual Process - ✔✔environmental stimuli received through senses > selective
attention > organization & interpretation
✔✔Mental Models - ✔✔knowledge structures that we develop to describe, explain, and
predict the world around us
✔✔Halo Effect - ✔✔occurs when our impression of a person, based on one
characteristic, distorts our perception of other characteristics
✔✔False Consensus Effect - ✔✔occurs when people overestimate the extent to which
others have similar beliefs to their own
✔✔Primacy Effect - ✔✔tendency to form an opinion of people on the basis of the first
information we receive about them
✔✔Recency Effect - ✔✔occurs when most recent information dominates our
perceptions
✔✔Implicit Association Test (IAT) - ✔✔a test that indicates any implicit biases we might
have towards others
QUESTIONS AND SOLUTIONS GUARANTEE A+
✔✔MARS Ability - ✔✔includes both natural aptitudes and learned capabilities required
to complete a task
✔✔MARS Role Perceptions - ✔✔refer to how clearly people understand the job duties
assigned or expected
✔✔Task Performance - ✔✔refers to individual goal-directed behaviours contributing to
organizational objectives
✔✔Organizational Citizenship Behaviours (OCB) - ✔✔forms of cooperation and
helpfulness to others that support social and psychological context
✔✔Counterproductive Behaviours - ✔✔have potential to directly/indirectly harm
organization/stakeholders
✔✔The Big Five (CANOE) - ✔✔- conscientiousness
- agreeableness
- neuroticism
- openness
- extraversion
✔✔conscientiousness - ✔✔people who are organized, dependable, goal focused,
thorough & disciplined
✔✔Agreeableness - ✔✔trusting, helpful, good-natured, considerate, tolerant, selfless
generous & flexible
✔✔Neuroticism - ✔✔anxious, insecure, self conscious, depressed & tempermental
✔✔Openness to Experience - ✔✔imaginative, creative, unconventional & curious
✔✔Extraversion - ✔✔outgoing, talkative, energetic, sociable
✔✔Introversion - ✔✔quiet, cautious & less interactive
✔✔Schwartz Model (10 Categories) - ✔✔universalism, benevolence, tradition,
conformity, security, power, achievement, hedonism, stimulation & self direction
✔✔Schwartz Model (4 Quadrants) - ✔✔openness to change
conservation
self enhancement
, self transcendence
✔✔Moral Intensity - ✔✔degree to which an issue demands the application of ethical
principles
✔✔Moral Sensitvity - ✔✔ability to detect a moral dilemma and estimate its importance
✔✔Self-Concept - ✔✔refers to an individuals self beliefs and self evaluation (who am i?)
✔✔Self-Enhancement - ✔✔is motivation to perceive oneself as competent, lucky,
ethical & important
✔✔Self-Verification - ✔✔stabilizes an individuals self view which provides an anchor
that gives thoughts and actions
✔✔Self-Esteem - ✔✔extent to which people like, respect & are satisfied with
themselves
✔✔Self-Efficacy - ✔✔refers to personal beliefs that a task can be completed
successfully
✔✔Locus of Control - ✔✔the persons beliefs about amount of control over personal life
events
✔✔Perceptual Process - ✔✔environmental stimuli received through senses > selective
attention > organization & interpretation
✔✔Mental Models - ✔✔knowledge structures that we develop to describe, explain, and
predict the world around us
✔✔Halo Effect - ✔✔occurs when our impression of a person, based on one
characteristic, distorts our perception of other characteristics
✔✔False Consensus Effect - ✔✔occurs when people overestimate the extent to which
others have similar beliefs to their own
✔✔Primacy Effect - ✔✔tendency to form an opinion of people on the basis of the first
information we receive about them
✔✔Recency Effect - ✔✔occurs when most recent information dominates our
perceptions
✔✔Implicit Association Test (IAT) - ✔✔a test that indicates any implicit biases we might
have towards others
