MYC200 ACTUAL EXAM PAPER QUESTIONS
AND ANSWERS
Question 1
When patients view the Preventive Care feature in MyChart, that same information is
available to providers in which Hyperspace activity?
Correct Answer
Health maintenance
Question 2
patients should be able to enter and manage credit card information for those
payments, and should be able to save credit card information for future use.
What access points are needed?
Correct Answer
121- credit card management
4-account payment
Question 3
A sensitive result is finalized on Tuesday at 8am. When will the result be released?
why?
Correct Answer
thursday at 10 am, because a time delay of 2 days and at 10 am is set.
Page 1 of 285
,Question 4
If mary and lauren have a 4 year old child, clay. Clay is seen at the children's hospital,
so neither of his patients have even been seen there. both parents can view clays lab
results, schedule appointments, and send messages on clays behalf.
Who in the family has self access to a my chart account?
Correct Answer
None, Mary and lauren are proxies.
Question 5
Should all messages sent by patients get sent to the same pool?
Correct Answer
no, it should be sent to the appropriate pool
Question 6
When choosing a recipient for Medical Advice Request messages, patients should
always see their PCP, along with any provider they have seen in the past year.
Providers they are scheduled within the next 90 days should also appear on the list.
Where do you accomplish this?
Correct Answer
in your profile- medical advise request & e-visits provider list settings page.
update look back on visits for to 365, update look at future appointments for 90
days. update include PCP to yes.
Question 7
How might implementing Fast Pass impact existing scheduling workflows?
Correct Answer
your admins will spend less time calling pts to fill empty slots.
free up time for admins
Page 2 of 285
,Question 8
Why might you choose to hide some diagnoses from the patient in MyChart?
Correct Answer
may vary, could be to adhere to NYS laws, life altering or sensitive
Question 9
if a clinician does not mark a result message as reviewed what happens?
Correct Answer
the results are automatically released after a set number of days.
Question 10
results can be blocked from automatically released to mychart by what?
Correct Answer
a provider blocking a specific result
filters blocking certain types of results
Question 11
as a patient looking at health summary would you always see all of your diagnosis's?
Correct Answer
no, the org can decide what goes and what doesn't
Question 12
What is the difference between an e‐visit and a video visit
Correct Answer
e-visit is done through messaging and questionnaires, does not require md and
patient to be present.
video visits are done on video and both are present at the same time.
Page 3 of 285
, Question 13
Can patients keep their imms up to date in their mychart when an imms was
complete?
Correct Answer
Yes
Question 14
With regards to proxy what does Subject mean?
Correct Answer
it is the patient
Question 15
What are two reasons why a provider might show up as a option on the appointment
request list for a patient?
Correct Answer
if the provider fits the search criteria set by the org or the patients PCP
Question 16
A father has access to his teenagers chart. the teenager is still being seen by their
pediatrician who works at a pediatrics only org.the son is old enough to access
mychart. the father has never been seen at this org.
does the subject have self access?
Correct Answer
Yes
Question 17
if you wanted to create a custom explore more card where would you do that?
Correct Answer
in mychart explore more editor
Page 4 of 285
AND ANSWERS
Question 1
When patients view the Preventive Care feature in MyChart, that same information is
available to providers in which Hyperspace activity?
Correct Answer
Health maintenance
Question 2
patients should be able to enter and manage credit card information for those
payments, and should be able to save credit card information for future use.
What access points are needed?
Correct Answer
121- credit card management
4-account payment
Question 3
A sensitive result is finalized on Tuesday at 8am. When will the result be released?
why?
Correct Answer
thursday at 10 am, because a time delay of 2 days and at 10 am is set.
Page 1 of 285
,Question 4
If mary and lauren have a 4 year old child, clay. Clay is seen at the children's hospital,
so neither of his patients have even been seen there. both parents can view clays lab
results, schedule appointments, and send messages on clays behalf.
Who in the family has self access to a my chart account?
Correct Answer
None, Mary and lauren are proxies.
Question 5
Should all messages sent by patients get sent to the same pool?
Correct Answer
no, it should be sent to the appropriate pool
Question 6
When choosing a recipient for Medical Advice Request messages, patients should
always see their PCP, along with any provider they have seen in the past year.
Providers they are scheduled within the next 90 days should also appear on the list.
Where do you accomplish this?
Correct Answer
in your profile- medical advise request & e-visits provider list settings page.
update look back on visits for to 365, update look at future appointments for 90
days. update include PCP to yes.
Question 7
How might implementing Fast Pass impact existing scheduling workflows?
Correct Answer
your admins will spend less time calling pts to fill empty slots.
free up time for admins
Page 2 of 285
,Question 8
Why might you choose to hide some diagnoses from the patient in MyChart?
Correct Answer
may vary, could be to adhere to NYS laws, life altering or sensitive
Question 9
if a clinician does not mark a result message as reviewed what happens?
Correct Answer
the results are automatically released after a set number of days.
Question 10
results can be blocked from automatically released to mychart by what?
Correct Answer
a provider blocking a specific result
filters blocking certain types of results
Question 11
as a patient looking at health summary would you always see all of your diagnosis's?
Correct Answer
no, the org can decide what goes and what doesn't
Question 12
What is the difference between an e‐visit and a video visit
Correct Answer
e-visit is done through messaging and questionnaires, does not require md and
patient to be present.
video visits are done on video and both are present at the same time.
Page 3 of 285
, Question 13
Can patients keep their imms up to date in their mychart when an imms was
complete?
Correct Answer
Yes
Question 14
With regards to proxy what does Subject mean?
Correct Answer
it is the patient
Question 15
What are two reasons why a provider might show up as a option on the appointment
request list for a patient?
Correct Answer
if the provider fits the search criteria set by the org or the patients PCP
Question 16
A father has access to his teenagers chart. the teenager is still being seen by their
pediatrician who works at a pediatrics only org.the son is old enough to access
mychart. the father has never been seen at this org.
does the subject have self access?
Correct Answer
Yes
Question 17
if you wanted to create a custom explore more card where would you do that?
Correct Answer
in mychart explore more editor
Page 4 of 285
