MGMT 2500 FINAL EXAM WMU
2026/27|| ACTUAL QUESTIONS AND
ANSWERS 100% CORRECT
Decision Making - ANSWER-Identifying and choosing alternative solutions that lead
to a desired state of affairs
Rational Decision Making - ANSWER-*How managers should make decisions
assuming completely objective possessing complete information
*Decisions demonstrate excellent logic & optimize decisions that have the
organizations best interest
Non-rational Decision Making - ANSWER-Explains how decisions are ACTUALLY
made
Normative (Bounded Rationality) - ANSWER-Notion decision makers feel "bounded"
or restricted by a variety of constraints when decision making
Normative (Satisficing) - ANSWER-Choosing solutions that are "good enough" or
meet the minimum qualifications
Intuition - ANSWER-Judgements, insights, decisions that come to mind on their own
Holistic Hunch - ANSWER-"Feels right" judgement based on a subconscious
integration of information stored in memory
Automated Experiences - ANSWER-Choice based on a familiar situation and a
partially subconscious application of previously learned information related to that
situation
Judgemental Heuristics - ANSWER-Rules of thumb or "shortcuts" that people use to
reduce information processing demands
Groupthink - ANSWER-Members fail to exercise sufficient reality testing & moral
judgement due to pressure from the group
Group Cohesiveness - ANSWER-Bonds link members of a social group to one
another and to the group as a whole
Stage 1 of Rational Decision Making - ANSWER-Identify the problem or opportunity
Stage 2 of Rational Decision Making - ANSWER-Generate alternative solutions
Stage 3 of Rational Decision Making - ANSWER-Evaluate alternatives and select a
solution
, Stage 4 of Rational Decision Making - ANSWER-implement and evaluate the
solution chosen
Leadership - ANSWER-Process where an individual influences a group of individuals
to achieve group or organizational goals
4 Types of Leadership - ANSWER-*Task Oriented
*Relationship Oriented
*Passive
*Transformational
Leaders: - ANSWER-Deal w/ interpersonal aspects of a managers job
*Inspire others, provide emotional support, get employees to rally around a common
goal
*Key role in CREATING a vision & strategic plan
Managers: - ANSWER-Perform functions associated with
Planning, Investigating, Organizing, Control
*Concentrate on getting things done
*Charged with implementing the vision & strategic plan
Leader Traits - ANSWER-Physical or personality characteristics that can be used to
differentiate leaders from followers
Models of Leadership - ANSWER-*Fiedler's Contingency Model
*Path-Goal Theory
Pike Place Fish - ANSWER-**Management stays out of the way and allows
employees to be creative and manage themselves**
4 Truths about Culture Change - ANSWER-Only attempt went organizational survival
is threatened
Values - ANSWER-*Espoused
*Enacted
Espoused Values - ANSWER-Stated values and norms that are preferred by an
organization
*Established by founder of new/ small company
*Top management team in large organization
**Being a "green company"
Enacted Values - ANSWER-The values and norms actually exhibited or converted
into employee behavior
2026/27|| ACTUAL QUESTIONS AND
ANSWERS 100% CORRECT
Decision Making - ANSWER-Identifying and choosing alternative solutions that lead
to a desired state of affairs
Rational Decision Making - ANSWER-*How managers should make decisions
assuming completely objective possessing complete information
*Decisions demonstrate excellent logic & optimize decisions that have the
organizations best interest
Non-rational Decision Making - ANSWER-Explains how decisions are ACTUALLY
made
Normative (Bounded Rationality) - ANSWER-Notion decision makers feel "bounded"
or restricted by a variety of constraints when decision making
Normative (Satisficing) - ANSWER-Choosing solutions that are "good enough" or
meet the minimum qualifications
Intuition - ANSWER-Judgements, insights, decisions that come to mind on their own
Holistic Hunch - ANSWER-"Feels right" judgement based on a subconscious
integration of information stored in memory
Automated Experiences - ANSWER-Choice based on a familiar situation and a
partially subconscious application of previously learned information related to that
situation
Judgemental Heuristics - ANSWER-Rules of thumb or "shortcuts" that people use to
reduce information processing demands
Groupthink - ANSWER-Members fail to exercise sufficient reality testing & moral
judgement due to pressure from the group
Group Cohesiveness - ANSWER-Bonds link members of a social group to one
another and to the group as a whole
Stage 1 of Rational Decision Making - ANSWER-Identify the problem or opportunity
Stage 2 of Rational Decision Making - ANSWER-Generate alternative solutions
Stage 3 of Rational Decision Making - ANSWER-Evaluate alternatives and select a
solution
, Stage 4 of Rational Decision Making - ANSWER-implement and evaluate the
solution chosen
Leadership - ANSWER-Process where an individual influences a group of individuals
to achieve group or organizational goals
4 Types of Leadership - ANSWER-*Task Oriented
*Relationship Oriented
*Passive
*Transformational
Leaders: - ANSWER-Deal w/ interpersonal aspects of a managers job
*Inspire others, provide emotional support, get employees to rally around a common
goal
*Key role in CREATING a vision & strategic plan
Managers: - ANSWER-Perform functions associated with
Planning, Investigating, Organizing, Control
*Concentrate on getting things done
*Charged with implementing the vision & strategic plan
Leader Traits - ANSWER-Physical or personality characteristics that can be used to
differentiate leaders from followers
Models of Leadership - ANSWER-*Fiedler's Contingency Model
*Path-Goal Theory
Pike Place Fish - ANSWER-**Management stays out of the way and allows
employees to be creative and manage themselves**
4 Truths about Culture Change - ANSWER-Only attempt went organizational survival
is threatened
Values - ANSWER-*Espoused
*Enacted
Espoused Values - ANSWER-Stated values and norms that are preferred by an
organization
*Established by founder of new/ small company
*Top management team in large organization
**Being a "green company"
Enacted Values - ANSWER-The values and norms actually exhibited or converted
into employee behavior
