JMU COB 202 Exam 1 Walsh| Reviewed & Updated 2026/2027| 107 Questions With Answers| Guaranteed Pass

JMU COB 202 Exam 1 Walsh 2026/2027: Complete Study Guide with 107 Questions & Answers | Organizational Behavior Mastery Master the JMU COB 202 Exam 1 with this fully updated 2026/2027 study guide based on Professor Walsh’s curriculum. This comprehensive resource contains 107 verified questions and answers designed to guarantee a passing score. The document breaks down core Organizational Behavior (OB) concepts including extrinsic rewards, emotional intelligence (EI), the Big 5 personality dimensions, Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, Equity Theory, and Vroom’s Expectancy Theory. You will also master critical topics such as organizational commitment, employee engagement, perception, stress (eustress/distress), management process steps (planning, organizing, leading, controlling), and the four drives (acquire, bond, comprehend, defend) . Perfect for last-minute review or deep-dive studying, this guide covers all facets of job satisfaction, motivation (content & process theories), and ethical management (immoral, amoral, moral managers). Pass your exam with confidence using this sharp, no-fluff question-and-answer format. JMU COB 202 Exam 1 Walsh| Reviewed & Updated 2026/2027| 107 Questions With Answers| Guaranteed Pass Extrinsic rewards - Answer️-positively valued work outcomes that are given to the individual by some other person Emotions - Answer️-strong positive or negative feelings that are directed at someone or something Emotional intelligence (ei) - Answer️-ability to understand emotions in ourselves and others and to use that understanding to manage relationships effectively Moods - Answer️-less intense as compared with emotions, and frequently, although not always, lack a contextual stimulus Deep acting - Answer️-trying to modify feelings to better fit the situation Surface acting - Answer️-hiding true feelings while displaying different ones Display rules - Answer️-the degree to which it is appropriate to display emotions Affective events theory - Answer️-our emotions and moods are influenced by events involving other people and situations, and these emotions and moods, in turn, influence the work performance, our satisfaction and that of others Organizational commitment: - Answer️-degree of loyalty an individual feels toward an organization Employee engagement - Answer️-a positive feeling or strong sense of connection with the organization Interpersonal skills - Answer️-" soft skills." ability to communicate effectively Organizational behavior - Answer️-the study of human behavior in organizations Evidenced-based management - Answer️-uses hard facts and empirical evidence to make decisions. Organizations - Answer️-collections of people working together to achieve a common purpose Open systems - Answer️-transform human and material resource inputs into finished goods and services Complex adaptive systems - Answer️-interact and adapt with their environments to survive Stakeholders - Answer️-people, groups, and institutions that are affected by and thus have an interest or "stake" in an organization's performance Task performance - Answer️-quality and quantity of the work produced or the services provided by an individual, team, or work unit, or organization as a whole Effective manager - Answer️-helps others achieve high levels of both performance and satisfaction Ethical management - Answer️-includes ethics in decision making Immoral manager - Answer️-chooses to behave unethically Amoral manager - Answer️-acts unethically at times but does so unintentionally Moral manager - Answer️-incorporates ethical principles and goals into his or her personal behavior Management process steps - Answer️-1. Planning 2. Organizing 3. Leading 4. Controlling Planning - Answer️-choosing goals and means to achieve them Organizing - Answer️-creating structures and work systems Leading - Answer️-inspiring people to work hard Controlling - Answer️-measuring performance and ensuring results Self-awareness - Answer️-being aware of our own behaviors and preferences Self-esteem - Answer️-a belief about one's self-worth based on overall self-evaluation Self-efficacy - Answer️-a belief in one's ability to successfully accomplish a specific task Social identity theory - Answer️-developed to understand the psychological basis of discrimination Social self - Answer️-social identity: defining ourselves in terms of groups to which we belong or have an emotional attachment Discrimination - Answer️-the flip side of valuing diversity against women and minorities in the workplace Glass ceiling effect - Answer️-an invisible barrier or "ceiling" that prevents women and minorities from rising above a certain level of organizational Personality - Answer️-combination of characteristics that capture the unique nature of a person as that person reacts to and interacts with others Locus of control - Answer️-the extent to which a person feels able to control their own life 1. Sensation-feeling 2. Sensation-thinking 3. Intuitive-feeling 4. Intuitive-thinking - Answer️-four problem- solving styles of jungian typology