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USPS Exam 421 Window Clerk Exam
End to end process to ensure mail is collected, distributed and
delivered the type of clock the usps runs on - correct answer-24
hour clock
Items sent within the US APO, FPO, UN, and its territories and
possessions. - correct answer-Domestic mail
sets forth the policies, regulations and procedures governing
domestic mail - correct answer-DMM- Domestic Mail Manual
sets forth policies, regulations, and procedures governing
international mail - correct answer-IMM- International Mail Manual
contains policies and procedures for administrative ad support
functions within the postal service - correct answer-ASM-
Administrative and Support Manual
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all manuals are found on line via? - correct answer-Policy Net
Guarantees overnight or next day delivery $100 insurance and
free tracking - correct answer-Express Mail
Premier Shipping service of the USPS - correct answer-Express
Mail
Fast and affordable max 70lbs $50 insurance another premier
shipping service of the USPS 2-3 DAYS delivery - correct answer-
Priority Mail
Bulk mail usually handled at distribution centers - correct answer-
Parcel Select
Merchant pays postal fee returning merchandise bulk parcel
return product - correct answer-Parcel Return Services
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First class mail, periodicals, standard mail, package services -
correct answer-Mailing services
proof of mailing uses PS Form 3800 - correct answer-Certified
Mail
Provides up to $5000 in coverage extra service requires PS Form
3813 or 3813-p - correct answer-Insured Mail
Provides date and time of delivery, free when you purchase
Priority mail now called USPS Tracking - correct answer-Delivery
Confirmation
POM - correct answer-Postal Operations Manual
Official Source for updates and updated bi-weekly - correct
answer-Postal bulletin
USPS Exam 421 Window Clerk Exam
End to end process to ensure mail is collected, distributed and
delivered the type of clock the usps runs on - correct answer-24
hour clock
Items sent within the US APO, FPO, UN, and its territories and
possessions. - correct answer-Domestic mail
sets forth the policies, regulations and procedures governing
domestic mail - correct answer-DMM- Domestic Mail Manual
sets forth policies, regulations, and procedures governing
international mail - correct answer-IMM- International Mail Manual
contains policies and procedures for administrative ad support
functions within the postal service - correct answer-ASM-
Administrative and Support Manual
,2 | Page
all manuals are found on line via? - correct answer-Policy Net
Guarantees overnight or next day delivery $100 insurance and
free tracking - correct answer-Express Mail
Premier Shipping service of the USPS - correct answer-Express
Fast and affordable max 70lbs $50 insurance another premier
shipping service of the USPS 2-3 DAYS delivery - correct answer-
Priority Mail
Bulk mail usually handled at distribution centers - correct answer-
Parcel Select
Merchant pays postal fee returning merchandise bulk parcel
return product - correct answer-Parcel Return Services
, 3 | Page
First class mail, periodicals, standard mail, package services -
correct answer-Mailing services
proof of mailing uses PS Form 3800 - correct answer-Certified
Provides up to $5000 in coverage extra service requires PS Form
3813 or 3813-p - correct answer-Insured Mail
Provides date and time of delivery, free when you purchase
Priority mail now called USPS Tracking - correct answer-Delivery
Confirmation
POM - correct answer-Postal Operations Manual
Official Source for updates and updated bi-weekly - correct
answer-Postal bulletin
