cleet progress exam 1 reserve training questions and answers
Questions and Answers 100% Pass
What are the responsibilities of a security guard during or after an incident or offense? -
answer - Observe and report
Which of the following is a true statement about a security guard's relationship to the
public or client employees? - answer - Security officers enforce the client's rules, policies,
and procedures.
Which of the following actions demonstrates good public relation? - answer - Enforcing
all rules, policies, and procedures without expressing personal opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) -
answer - No
Maintaining a good physical appearance means? - answer - Being well-groomed
Maintaining a professional work area means? - answer - Keeping desks and counters
clean and organized
How should you respond to people who try to use their friendship with people? - answer -
Be fair
How should you speak to communicate across language barriers? - answer - Clearly
,slowly
Which of the following words does not represent a guideline for communicating across
language barriers? - answer - Shout
How can you maintain your professionalism when communicating with the media? -
answer - Being pleasant at all times
What is the proper response to a request to answer questions from the media? - answer -
Refer media representatives to your supervisor
In addition to being understanding when making a court appearance, you should should
also? - answer - Be yourself
What is one way of maintaining your credibility during a court appearance? - answer -
Projecting a professional image
Who should hang up the phone last? - answer - You
If you answer the telephone and the person caller wants may not be reached? - answer -
Explain the reason the person may not be reached.
When reporting an emergency over the telephone you should? - answer - Follow all
directions given by the emergency dispatcher
, At what level should you speak when using a radio? - answer - Just above a normal
conversational level
Which statement accurately describes the role of the security guard in quieting a dispute?
- answer - You are an outsider to the argument.
During an argument inside of a store what should you do? - answer - Calmly explain that
they are disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
A security guard licensed to carry a firearm in the course and scope of employment and
authorized by the employer on a specific post is? - answer - An armed security guard
Which of the following defines a "security agency" - answer - A person, firm,
corporation, or other private legal entity in the business of furnishing another person
security guard services or armed security guards for hire
If you are employed as a private watchman to protect property, you would be considered:
- answer - A security guard
How many types of license are available - answer - 9 or higher
Questions and Answers 100% Pass
What are the responsibilities of a security guard during or after an incident or offense? -
answer - Observe and report
Which of the following is a true statement about a security guard's relationship to the
public or client employees? - answer - Security officers enforce the client's rules, policies,
and procedures.
Which of the following actions demonstrates good public relation? - answer - Enforcing
all rules, policies, and procedures without expressing personal opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) -
answer - No
Maintaining a good physical appearance means? - answer - Being well-groomed
Maintaining a professional work area means? - answer - Keeping desks and counters
clean and organized
How should you respond to people who try to use their friendship with people? - answer -
Be fair
How should you speak to communicate across language barriers? - answer - Clearly
,slowly
Which of the following words does not represent a guideline for communicating across
language barriers? - answer - Shout
How can you maintain your professionalism when communicating with the media? -
answer - Being pleasant at all times
What is the proper response to a request to answer questions from the media? - answer -
Refer media representatives to your supervisor
In addition to being understanding when making a court appearance, you should should
also? - answer - Be yourself
What is one way of maintaining your credibility during a court appearance? - answer -
Projecting a professional image
Who should hang up the phone last? - answer - You
If you answer the telephone and the person caller wants may not be reached? - answer -
Explain the reason the person may not be reached.
When reporting an emergency over the telephone you should? - answer - Follow all
directions given by the emergency dispatcher
, At what level should you speak when using a radio? - answer - Just above a normal
conversational level
Which statement accurately describes the role of the security guard in quieting a dispute?
- answer - You are an outsider to the argument.
During an argument inside of a store what should you do? - answer - Calmly explain that
they are disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
A security guard licensed to carry a firearm in the course and scope of employment and
authorized by the employer on a specific post is? - answer - An armed security guard
Which of the following defines a "security agency" - answer - A person, firm,
corporation, or other private legal entity in the business of furnishing another person
security guard services or armed security guards for hire
If you are employed as a private watchman to protect property, you would be considered:
- answer - A security guard
How many types of license are available - answer - 9 or higher
