A CEO of a for-profit cardiac care center that performed 5,000 cardiac catheterizations last year has $20 million
in reserves. The organization is know for adopting state-of-the-art technology. A vendor has announced a new
piece of cardiac equipment that is likely to reduce the risks of cardiac catheterization. The CEO should:
A. order the equipment.
B. request more details from the vendor.
C. request a cost/benefit analysis.
D. await product performance reports. - ansC. request a cost/benefit analysis.
Capital investments (high dollar items) require a cost/benefit analysis to achieve required return on
investment.
A chief nursing officer (CNO) would like to purchase a new nurse scheduling system. Before creating the
request for proposal, to whom should the CNO speak FIRST?
A. supply chain
B. legal department
C. information systems
D. finance department - ansC. information systems
The information systems department assists users in defining scope and requirements. The supply chain
department is involved after RFP development. The legal department is involved later, during contract review.
The finance department is involved after scope is defined.
A CIO has been given a training and travel budget based on the staff level allowances outlined in the table
below. The amounts indicated are on a per person basis:
The CIO can spend more on a lower level staff, but must be within the overall budget. Halfway through the
fiscal year, the CIO has US$10,500 left in the training and travel budget. The CIO wants to send the team
,leaders to a local (no travel costs) leadership development seminar that costs US$750 per person. However,
the CIO promised one of the managers could attend a continuing education course in a distant location that
costs US$7,500 (course and travel). What is the BEST way the CIO could manage this situation?
A. Send the manager to the course as promised and not send the team leaders to the leadership course.
B. Send the team leaders to the leadership development courses and ask the manager to wait until the next
fiscal year.
C. Send all staff - ansD. Send the manager to the course this year and half the team leaders to the leadership
course this year and the remaining half next year.
8($750) + 1($7500) = $13,500; 4($750) + 1($7500) = $10,500. The math works for this option and it is the best
solution to the CIO's training dilemma.
A CIO has been given a training and travel budget based on the staff level allowances outlined in the table
below. The amounts indicated are on a per person basis:
The CIO can spend more on a lower level staff, but must be within the overall budget. What is the total
department training and travel budget for the year?
A. $9,000
B. $30,750
C. $62,250
D. $351,000 - ansC. $62,250
2($1500 + $2000) + 4($1000 + $1500) + 8($750 + $1000) + 25($500 + $750) = $62,250.
A CIO is hearing from staff members that the team needs additional resources to be successful with
maintaining all of the organization's current systems. The MOST appropriate first step for the CIO would be to:
,A. poll each member to understand their thoughts on what skill sets and abilities are needed from the new
hires.
B. review performance indicators and service metrics along with organizational perception of the team's
effectiveness.
C. adjust the departmental budget to allow for the hiring of additional staff members.
D. review process improvement opportunities and develop a plan to implement the changes. - ansB. review
performance indicators and service metrics along with organizational perception of the team's effectiveness.
The review of performance indicators, service metrics, and customer satisfaction validates the staff's concerns.
A clinical informatics professional within an acute care setting typically does NOT need to possess skills and/or
experience in which of the following areas?
A. clinical medicine
B. computer science
C. quantitative statistics
D. population health - ansC. quantitative statistics
A community health center network is primarily designed and organized to service patients who are:
A. recently discharged from the local hospital.
B. referred to them by other medical specialists.
C. in the community without a primary care physician.
D. medically underserved and uninsured. - ansD. medically underserved and uninsured.
The main purpose of community health centers is to provide healthcare across medically underserved and
uninsured populations.
A computerized provider order entry project was completed at a location within a multi-facility organization.
Which of the following would be the MOST appropriate choice for the CEO to market this product into other
areas of the organization?
, A. Share the post-implementation study finding.
B. Issue a memorandum for all sites to implement.
C. Collaborate with the sites for adoption support.
D. Convene a meeting of CEOs from all sites. - ansC. Collaborate with the sites for adoption support.
Collaborating with the sites for adoption support includes the other options and provides incentives to the
sites. It also is an indicator of organization commitment.
A corporate healthcare organization with multiple facilities all over the country proposes to provide services to
its patient population using telemedicine. The patients and providers are worried about such a major change.
The CEO of the organization should:
A. make a press statement about this exciting opportunity.
B. send a memo to staff and patients touting advantages of using telemedicine.
C. form workgroups to conduct a feasibility study.
D. contract with a vendor to implement the telemedicine initiative. - ansC. form workgroups to conduct a
feasibility study.
A workgroup should be formed to conduct a feasibility study/needs analysis. Further decisions should be
withheld until a report is available for discussion.
A director is preparing the IT department budget for the upcoming fiscal year. A patient care system
maintenance contract will automatically renew at the end of the 2nd quarter next year. The contract term calls
for a 10% increase from the current contract rate of $12,000 per annum. What amount should be budgeted?
A. $12,060
B. $12,120
C. $12,600
D. $13,200 - ansC. $12,600
"C" is correct because $12,000 X 1/2 year = $6,000; $12,000 plus 10% = $13,200. $13,200 X 1/2 year = $6,600.
Total for the whole year = $12,600.