WGU C208 CHANGE MANAGEMENT AND
INNOVATION COMPREHENSIVE REVIEW
QUESTIONS AND ANSWERS VERIFIED SET
●● Change Curve Model
Answer: A change process model that explores how individuals manage
personal change.
●● Leadership
Answer: The process by which one person influences the thoughts,
attitudes, and behaviors of others.
●● Organizational change
Answer: The act or fact of making an organization something different
from what it is or from what it would be if left alone.
●● Paradigm
Answer: A theory or model about how something should be done, made,
or conceived.
●● Bridges' Transitional Model
Answer: A change process model with three stages: Ending, Losing, and
Letting Go; The Neutral Zone; and New Beginning.
, ●● First, Second, and Third Order Change Model
Answer: A change process model that explores different orders of
change: First - conformative, Second - reformative, and Third -
transformative.
●● Creativity
Answer: The generation of new ideas by individuals and teams.
●● Innovation
Answer: The process by which an organization generates new ideas and
converts them into new products, business practices, and strategies that
create value.
●● Cultural norms
Answer: A culture's expectation of its members' behavior in any given
situation.
●● Cultural Web Model
Answer: An organizational culture model that reviews six cultural
elements: stories, rituals and routines, symbols, organizational structure,
control systems, and power structure.
●● Organizational behavior
INNOVATION COMPREHENSIVE REVIEW
QUESTIONS AND ANSWERS VERIFIED SET
●● Change Curve Model
Answer: A change process model that explores how individuals manage
personal change.
●● Leadership
Answer: The process by which one person influences the thoughts,
attitudes, and behaviors of others.
●● Organizational change
Answer: The act or fact of making an organization something different
from what it is or from what it would be if left alone.
●● Paradigm
Answer: A theory or model about how something should be done, made,
or conceived.
●● Bridges' Transitional Model
Answer: A change process model with three stages: Ending, Losing, and
Letting Go; The Neutral Zone; and New Beginning.
, ●● First, Second, and Third Order Change Model
Answer: A change process model that explores different orders of
change: First - conformative, Second - reformative, and Third -
transformative.
●● Creativity
Answer: The generation of new ideas by individuals and teams.
●● Innovation
Answer: The process by which an organization generates new ideas and
converts them into new products, business practices, and strategies that
create value.
●● Cultural norms
Answer: A culture's expectation of its members' behavior in any given
situation.
●● Cultural Web Model
Answer: An organizational culture model that reviews six cultural
elements: stories, rituals and routines, symbols, organizational structure,
control systems, and power structure.
●● Organizational behavior
