TEST BANK
Contemporary Management
Jennifer M. George
ST
12th Edition (2024 Release)
UV
IA
?_
AP
PR
OV
ED
? ?
, TABLE OF CONTENTS
Contemporary Management (12th Edition, 2024 Release)
Jennifer M. George
ST
Chapter 1 Managers and Managing
Chapter 2 The Evolution of Management Thought
Chapter 3 Values, Attitudes, Emotions, and Culture — The Manager as a Person
UV
Chapter 4 Ethics and Social Responsibility
Chapter 5 Managing Diverse Employees in a Multicultural Environment
Chapter 6 Managing in the Global Environment
IA
Chapter 7 Decision Making, Learning, Creativity, and Entrepreneurship
Chapter 8 The Manager as a Planner and Strategist
Chapter 9 Value Chain Management — Functional Strategies for Competitive Advantage
?_
Chapter 10 Managing Organizational Structure and Culture
Chapter 11 Organizational Control and Change
AP
Chapter 12 Human Resource Management
Chapter 13 Motivation and Performance
Chapter 14 Leadership
Chapter 15 Effective Groups and Teams
PR
Chapter 16 Promoting Effective Communication
Chapter 17 Managing Conflict, Politics, and Negotiation
Chapter 18 Using Advanced Information Technology to Increase Performance
OV
Chapter 19 Starting a New Business
ED
??
, Student name:__________
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
⊚ true
⊚ false
ST
2) Patel Brothers Company uses a formal system of task and reporting relationships that
UV
coordinates and motivates its employees so that they work together to achieve organizational
goals. This is an example of an organizational structure.
⊚ true
⊚ false
IA
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
?_
⊚ true
⊚ false
AP
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
⊚ true
PR
⊚ false
5) Malik supervises the daily work of the employees who help customers and ring up sales in
OV
the shoe department of a major retail store. Malik is a first-line manager.
⊚ true
⊚ false
ED
6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
⊚ true
⊚ false
??
Version 1 1
, 7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
⊚ true
⊚ false
ST
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
UV
⊚ true
⊚ false
IA
9) A self-managed team is a group of employees who work independently but report to their
respective managers about the progress of the team’s work.
⊚ true
?_
⊚ false
AP
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
⊚ true
⊚ false
PR
11) A(n) __________ is a collection of people who work together and coordinate their actions to
achieve a wide variety of goals.
OV
A) control group
B) talent pool
C) organization
D) focus group
E) quality circle
ED
??
Version 1 2
Contemporary Management
Jennifer M. George
ST
12th Edition (2024 Release)
UV
IA
?_
AP
PR
OV
ED
? ?
, TABLE OF CONTENTS
Contemporary Management (12th Edition, 2024 Release)
Jennifer M. George
ST
Chapter 1 Managers and Managing
Chapter 2 The Evolution of Management Thought
Chapter 3 Values, Attitudes, Emotions, and Culture — The Manager as a Person
UV
Chapter 4 Ethics and Social Responsibility
Chapter 5 Managing Diverse Employees in a Multicultural Environment
Chapter 6 Managing in the Global Environment
IA
Chapter 7 Decision Making, Learning, Creativity, and Entrepreneurship
Chapter 8 The Manager as a Planner and Strategist
Chapter 9 Value Chain Management — Functional Strategies for Competitive Advantage
?_
Chapter 10 Managing Organizational Structure and Culture
Chapter 11 Organizational Control and Change
AP
Chapter 12 Human Resource Management
Chapter 13 Motivation and Performance
Chapter 14 Leadership
Chapter 15 Effective Groups and Teams
PR
Chapter 16 Promoting Effective Communication
Chapter 17 Managing Conflict, Politics, and Negotiation
Chapter 18 Using Advanced Information Technology to Increase Performance
OV
Chapter 19 Starting a New Business
ED
??
, Student name:__________
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
⊚ true
⊚ false
ST
2) Patel Brothers Company uses a formal system of task and reporting relationships that
UV
coordinates and motivates its employees so that they work together to achieve organizational
goals. This is an example of an organizational structure.
⊚ true
⊚ false
IA
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
?_
⊚ true
⊚ false
AP
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
⊚ true
PR
⊚ false
5) Malik supervises the daily work of the employees who help customers and ring up sales in
OV
the shoe department of a major retail store. Malik is a first-line manager.
⊚ true
⊚ false
ED
6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
⊚ true
⊚ false
??
Version 1 1
, 7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
⊚ true
⊚ false
ST
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
UV
⊚ true
⊚ false
IA
9) A self-managed team is a group of employees who work independently but report to their
respective managers about the progress of the team’s work.
⊚ true
?_
⊚ false
AP
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
⊚ true
⊚ false
PR
11) A(n) __________ is a collection of people who work together and coordinate their actions to
achieve a wide variety of goals.
OV
A) control group
B) talent pool
C) organization
D) focus group
E) quality circle
ED
??
Version 1 2
