HUMAN RESOURCE MANAGEMENT
GAINING A COMPETITIVE ADVANTAGE
13TH EDITION 2026 TEST BANK QUESTIONS
AND ANSWERS GRADED A+
⩥ Manager.
Answer: Someone who coordinates and oversees the work of other
people so that organizational goals can be accomplished
⩥ managing.
Answer: To perform five basic functions: planning, organizing, staffing,
leading, and controlling.
⩥ 5 basic functions.
Answer: 1.Planning
2.Organizing
3.Staffing
4.Leading
5.Controlling
⩥ Human Resource Management.
,Answer: the process of determining human resource needs and then
recruiting, selecting, developing, motivating, evaluating, compensating,
and scheduling employees to achieve organizational goals
⩥ Personal Aspects of Management.
Answer: Conducting
Planning
Selecting
Orientating
Managing
Providing
Appraising
Communication
Training
Building Employee Relations
⩥ Personal Mistakes to Avoid While Managing.
Answer: Employees not doing their best.
Hiring the wrong person for the position.
High Turnover
Legal Ramifications from discriminatory actions.
Unsafe Company Practices
,Lack of training undermining performance.
Unfair labor practices.
⩥ Line and Staff Aspects of HRM.
Answer: Recruiting
Interviewing
Selecting
Training
⩥ Line vs. Staff Authority.
Answer: Line: the responsibility to make decisions and issue orders
down the chain of command
Staff: The responsibility to advise and assist other personnel
⩥ Line Authority.
Answer: authority that entitles a manager to direct the work of an
employee
⩥ Staff Authority.
Answer: the right to advise, but not command, others who are not
subordinates in the chain of command
⩥ Line Managers' HRM Responsibilities.
, Answer: Placing the right person to the right job.
Starting new employees.
Training employees.
Improving job performance for each employee.
Gaining cooperation & developing smooth relationship.
Interpreting the company policies & procedures.
Controlling Labor Costs.
Developing the abilities of each person.
Creating & Maintaining departmental morale.
Protecting employees health & physical conditions.
⩥ Human Resource Department.
Answer: Recruiters
EEO Reps
Job Analysts
Compensation Managers
Training Specialists
Labor Relations Specialists
⩥ Recruiters.
Answer: maintain contacts within the community and perhaps travel
extensively to search for qualified job applicants
GAINING A COMPETITIVE ADVANTAGE
13TH EDITION 2026 TEST BANK QUESTIONS
AND ANSWERS GRADED A+
⩥ Manager.
Answer: Someone who coordinates and oversees the work of other
people so that organizational goals can be accomplished
⩥ managing.
Answer: To perform five basic functions: planning, organizing, staffing,
leading, and controlling.
⩥ 5 basic functions.
Answer: 1.Planning
2.Organizing
3.Staffing
4.Leading
5.Controlling
⩥ Human Resource Management.
,Answer: the process of determining human resource needs and then
recruiting, selecting, developing, motivating, evaluating, compensating,
and scheduling employees to achieve organizational goals
⩥ Personal Aspects of Management.
Answer: Conducting
Planning
Selecting
Orientating
Managing
Providing
Appraising
Communication
Training
Building Employee Relations
⩥ Personal Mistakes to Avoid While Managing.
Answer: Employees not doing their best.
Hiring the wrong person for the position.
High Turnover
Legal Ramifications from discriminatory actions.
Unsafe Company Practices
,Lack of training undermining performance.
Unfair labor practices.
⩥ Line and Staff Aspects of HRM.
Answer: Recruiting
Interviewing
Selecting
Training
⩥ Line vs. Staff Authority.
Answer: Line: the responsibility to make decisions and issue orders
down the chain of command
Staff: The responsibility to advise and assist other personnel
⩥ Line Authority.
Answer: authority that entitles a manager to direct the work of an
employee
⩥ Staff Authority.
Answer: the right to advise, but not command, others who are not
subordinates in the chain of command
⩥ Line Managers' HRM Responsibilities.
, Answer: Placing the right person to the right job.
Starting new employees.
Training employees.
Improving job performance for each employee.
Gaining cooperation & developing smooth relationship.
Interpreting the company policies & procedures.
Controlling Labor Costs.
Developing the abilities of each person.
Creating & Maintaining departmental morale.
Protecting employees health & physical conditions.
⩥ Human Resource Department.
Answer: Recruiters
EEO Reps
Job Analysts
Compensation Managers
Training Specialists
Labor Relations Specialists
⩥ Recruiters.
Answer: maintain contacts within the community and perhaps travel
extensively to search for qualified job applicants
