correct answers 2026
1.-Role-theory-has-its-underpinnings-in-management-theory.-Management-theories-influence-
managers'-leadership-styles.-Which-would-a-nurse-manager-be-most-likely-to-follow-when-
redesigning-the-staffing-schedule?-
a.-Theory-X.-
b.-Productivity-theory.-
c.-Psychological-theory.-
d.-Theory-Y.---correct-answers--ANS:-D-
Theory-Y-is-effective-in-health-care-and-helps-reinforce-the-concept-of-team.-Because-the-
manager-needs-to-redesign-staffing-schedules,-it-would-be-important-to-use-this-participatory-
approach,-inasmuch-as-the-change-involves-a-group.
A-nurse-manager-has-worked-rapidly-to-persuade-the-staff-to-accept-changes-in-the-unit's-
mission,-through-innovative-use-of-technology,-to-avoid-downsizing.-This-nurse-manager-is-
displaying:-
a.-A-focus-on-past-concerns-related-to-the-mission.-
b.-How-to-teach-staff-members-about-self-management.-
c.-Facilitation-of-goal-accomplishment.-
,d.-A-requirement-that-all-staff-members-need-to-review-and-reinforce-their-technologic-skills.--
-correct-answers--ANS:-C-
Nurse-managers,-who-are-successful-in-motivating-staff,-provide-a-work-environment-that-
facilitates-goal-accomplishment-and-personal-satisfaction.-In-this-situation,-the-nurse-
manager-worked-quickly-to-avoid-downsizing,-thus-facilitating-the-goal-of-avoiding-staff-
layoffs.
3.-The-nurse-manager,-as-the-leader-of-the-unit's-"customer-(patient)-first"-initiative,-has-
asked-the-staff-nurses-to-develop-and-administer-a-survey-to-every-patient-before-discharge.-
In-asking-the-staff-nurses-to-accomplish-this-task,-the-nurse-manager-is-demonstrating-
a.-Accountability.-
b.-Shared-governance.-
c.-A-common-purpose.-
d.-Independence-in-the-nursing-manager's-role.---correct-answers--ANS:-B
Engaging-staff-and-others-in-decision-making-and-in-obtaining-information-is-one-
characteristic-of-creating-a-shared-governance-structure-in-which-nurses-are-encouraged-to-
make-decisions.
A-nurse-manager-is-encountering-considerable-conflict-among-staff-members-because-of-
weekend-staffing-coverage.-During-a-called-staff-meeting,-the-nurse-manager-asks-the-
disgruntled-staff-to-meet-as-a-group-and-determine-the-best-staffing-practices.-In-doing-this,-
the-nurse-manager-is-using-the-concept-of-collaboration-to:-
a.-Demonstrate-interdependence.-
b.-Depict-flexibility-and-broadmindedness.-
c.-Focus-all-energies-of-staff-members-on-a-win-win-strategy.-
d.-Defuse-the-possibility-that-staff-members'-discontent-will-escalate-when-staffing-the-unit-
on-weekends.---correct-answers--ANS:-C-
Conflict-resolution-skills-are-important-for-nursing-managers.-When-collaboration-is-used-to-
solve-a-conflict,-all-energies-are-focused-on-solving-the-problem,-rather-than-on-defeating-
other-people-with-opposing-views.
,5.-A-nurse-manager's-responsibility-for-financial-management-involves-making-budgetary-
decisions.-Budgets-that-enable-the-nurse-manager-to-allocate-resources-at-the-unit-level-
allow:-
a.-Minimal-nurse-manager-input.-
b.-Limited-rationale-for-budgetary-requests.-
c.-Budgetary-allocations-at-the-executive-nurse-level.-
d.-Budgetary-decision-making-at-the-point-of-service---correct-answers--ANS:-D-
In-organizational-structures-in-which-decision-making-occurs-at-the-point-of-service,-nurse-
managers-are-given-responsibility-for-preparing-and-implementing-a-budget-that-meets-the-
long--and-short-term-needs-of-their-unit-without-requiring-hierarchical-approval.
6.-Which-represents-one-of-the-Canadian-Nurses-Association's-top-six-competencies-of-a-
good-nurse-manager?-
a.-Political-activism.-
b.-Conflict-resolution-skills.-
c.-Budgetary-responsibility.-
d.-Current-clinical-practice-knowledge.---correct-answers--ANS:-B
The-top-six-competencies-for-nurse-managers-are:-(1)-accountability-for-professional-practice,-
(2)-verbal-communication,-(3)-team-building-skills,-(4)-leadership-skills,-(5)-conflict-resolution,-
and-(6)-knowledge-of-ethical-and-legal-issues.
7.-Whenever-a-staff-nurse-asks-Sue,-the-nursing-manager,-about-the-best-way-to-perform-a-
new-procedure,-Sue-immediately-goes-to-the-computer-with-the-staff-nurse-and-searches-for-
online-best-practices-related-to-the-procedure-in-question.-What-is-Sue-demonstrating?-
a.-Lack-of-procedural-knowledge.-
b.-Role-modelling-evidence-informed-decision-making.-
c.-Empowerment-for-the-staff-nurse-to-do-this-on-her-own,-rather-than-involve-the-manager.-
d.-The-key-role-of-informatics-in-the-current-health-care-system.---correct-answers--ANS:-B-
, Nurse-managers-can-help-staff-use-research-evidence-in-their-practice-decision-making-by-
valuing-research,-role-modelling,-providing-encouragement,-ensuring-policies-are-based-on-
research-and-are-up-to-date,-and-monitoring-practice-and-patient-outcomes
8.-In-planning-a-new-wing,-the-nurse-manager-complies-with-the-workplace-safety-
requirements-of-the-US-Occupational-Safety-and-Health-Administration-(OSHA).-Which-of-the-
following-groups-is-considered-to-be-at-high-risk-for-violence-in-the-workplace?-
a.-Pediatric-staff.-
b.-Postsurgical-unit-staff.-
c.-Emergency-department-staff.-
d.-Medical-oncology-unit-staff.---correct-answers--ANS:-C-
Emergency-department-staff-members-are-considered-to-be-at-high-risk-for-violence
9.-In-orienting-a-25-year-old-nurse,-the-unit-manager-understands-that-this-worker-probably-
a.-Likes-to-attend-to-detail.-
b.-Is-highly-proficient-in-math-and-reading-skills.-
c.-Enjoys-being-managed-by-superiors.-
d.-Likes-to-solve-problems-without-being-given-solutions---correct-answers--ANS:-D-
A-role-of-the-manager-is-to-understand-various-motivations-of-staff-and-to-bring-these-
together-in-the-accomplishment-of-goals.-In-general,-younger-workers-are-motivated-strongly-
by-shared-governance-and-decision-making.
10.-Nurses-on-Unit-4-are-unhappy-and-frustrated-with-their-nurse-manager.-They-complain-
that-"nothing-is-ever-good-enough-for-him."-Such-statements-suggest-that-the-nurse-
manager's-goals-may-be:-
a.-Measurable.-
b.-Unrealistic.-
c.-Attainable.-