QUESTIONS AND ANSWERS | 2026
UPDATED | 100% CORRECT - GALEN.
Offering Self (therapeutic) - {✔✔ANSWER✔✔}-making oneself available
example of offering self - {✔✔ANSWER✔✔}-"I'll sit with you awhile."
"I'll stay here with you."
"I'm interested in what you think."
Giving Broad Openings (therapeutic) - {✔✔ANSWER✔✔}-Clarifies that the lead is
to be taken by the patient. However, the nurse discourages pleasantries and small talk.
Example of giving broad openings - {✔✔ANSWER✔✔}-"What would you like to
talk about today?"
"Tell me what you are thinking."
Restating (therapeutic) - {✔✔ANSWER✔✔}-repeating the main idea expressed
Example of restating - {✔✔ANSWER✔✔}-Client: "I can't sleep. I stay awake all
night."
Nurse: "You have difficulty sleeping."
Reflecting (therapeutic) - {✔✔ANSWER✔✔}-directs questions or feelings back to
client so that they may be recognized and accepted
Example of reflecting - {✔✔ANSWER✔✔}-Client "What do you think I should do
about my wife 's drinking problem?
Nurse: "What do *you* think you should do?"
Client: "My sister won't help a bit toward my mother's care. I have to do it all."
Nurse: You feel angry when she doesn't help.
, seeking clarification - {✔✔ANSWER✔✔}-Helps patients clarify their own thoughts
and maximize mutual understanding between nurse and patient.
clarification example - {✔✔ANSWER✔✔}-"I am not sure I follow you."
"What would you say is the main point of what you just said?"
Summarizing - {✔✔ANSWER✔✔}-Brings together important points of discussion to
enhance understanding. Also allows the opportunity to clarify communications so that
both nurse and patient leave the interview with the same ideas in mind.
Giving premature advice (nontherapeutic) - {✔✔ANSWER✔✔}-Assumes The
nurse knows best and the patient can't think for self inhibits problem-solving and fosters
dependency
Giving premature advice example - {✔✔ANSWER✔✔}-"Get out of this situation
immediately."
Minimizing feelings (nontherapeutic) - {✔✔ANSWER✔✔}-Indicates That the nurse
is unable to understand or empathize with the patient here the patients feelings or
experiences are being belittled which can cause a patient to feel small or insignificant
Minimizing feelings example - {✔✔ANSWER✔✔}-Patient: I wish I were dead
Nurse: Everyone gets down in the dumps
Asking "why" questions - {✔✔ANSWER✔✔}-Implies criticism; often has the effect
of making the patient feel defensive.
Asking "why" questions example - {✔✔ANSWER✔✔}-"Why did you stop taking
your medication?"
Giving approval, agreeing - {✔✔ANSWER✔✔}-Implies the patient is doing the right
thing-and that not doing it is wrong. May lead the patient to focus on pleasing the nurse
or clinician; denies the patient the opportunity to change his or her mind or decision.
Giving approval, agreeing example - {✔✔ANSWER✔✔}-"I'm proud of you for
applying for that job."
"I agree with your decision."
Disapproving, disagreeing - {✔✔ANSWER✔✔}-can make a person defensive
Disapproving, disagreeing example - {✔✔ANSWER✔✔}-"You really should have
shown up for the medication group."
"I disagree with that."