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This verified Test Bank entry for Organizational Behavior and Management (12th Edition) by Robert Konopaske, John M. Ivancevich & Michael T. Matteson (ISBN 9781260260533) provides a comprehensive, chapter‑aligned instructor resource structured to match the textbook’s official Table of Contents. The book opens with Part One: The Field of Organizational Behavior, covering Chapter 1: Effective Managers Understand Organizational Behavior and Chapter 2: International and Organizational Culture. Part Two: Understanding and Managing Individual Behavior includes Chapter 3: Individual Differences at Work, Chapter 4: Perceptions and Attributions, Chapter 5: Motivation, Chapter 6: Job Design and Performance, Chapter 7: Evaluation and Rewards Influence Behavior, Chapter 8: Managing Employee Behavior, and Chapter 9: Managing Individual Stress. Part Three: Group Behavior and Interpersonal Influence contains Chapter 10: Groups and Teams, Chapter 11: Managing Conflict and Negotiations, and Chapter 12: Power and Politics. Part Four: Organizational Processes comprises Chapter 13: Communicating Effectively, Chapter 14: Decision Making, and Chapter 15: Leadership. Finally, Part Five: Organizational Design, Change, and Innovation includes Chapter 16: Organizational Structure and Design and Chapter 17: Managing Organizational Change.
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