TOE CHECKLIST | ALL 12 SYSTEMS + RUBRIC POINTS |
SHADOW HEALTH | GRADED A+ | 100 % GUARANTEED PASS
| TRANSCRIPT + SOAP NOTE | TASK 1, TASK 2 + VIDEO SCRIPT
Which of the following best represents inputs in an operations system?
A. Services and goods
B. People, capital, materials, and money
C. Finished goods and WIP
D. Customer satisfaction
Answer: B
Rationale: Inputs are the foundational resources used in production. People, capital,
materials, and money are transformed into outputs, whereas services and goods are results
of the process.
What is the correct definition of productivity?
A. Total profit divided by revenue
B. Outputs divided by inputs
C. Inputs divided by outputs
D. Revenue divided by cost
Answer: B
Rationale: Productivity measures efficiency. It evaluates how effectively inputs are converted
into outputs, making it a key performance indicator in operations.
Which characteristic is NOT part of the VIRAL framework?
A. Valuable
B. Inimitable
C. Reliable
D. Rare
Answer: C
Rationale: VIRAL stands for Valuable, Inimitable, Rare, Aptitude, and Lifespan. “Reliable” is a
quality dimension, not part of this competitive advantage framework.
Which type of inventory consists of partially completed items?
A. Finished goods
,B. Raw materials
C. Work-in-process
D. Supplies
Answer: C
Rationale: Work-in-process inventory includes items that are in production but not yet
completed, distinguishing it from raw materials and finished goods.
Which inventory type includes items like lubricants and cutting tools?
A. Raw materials
B. Supplies
C. Replacement parts
D. Transportation inventory
Answer: B
Rationale: Supplies support production but are not part of the final product. They are
consumed during operations.
Demand caused by holidays such as Christmas is classified as:
A. Peak demand
B. Seasonal demand
C. Unexpected demand
D. Chase demand
Answer: B
Rationale: Seasonal demand follows predictable patterns tied to time periods or events like
holidays.
What is the purpose of safety stock?
A. Reduce holding costs
B. Eliminate inventory
C. Protect against uncertainty in demand
D. Increase production speed
Answer: C
Rationale: Safety stock acts as a buffer against variability in demand or supply, preventing
stockouts.
,A stockout occurs when:
A. Inventory is overstocked
B. Inventory reaches reorder point
C. Inventory is depleted
D. Inventory is in transit
Answer: C
Rationale: A stockout means there is no inventory available to meet demand, often leading
to lost sales or delays.
Which system continuously tracks inventory levels?
A. Periodic system
B. ABC system
C. Perpetual system
D. EOQ system
Answer: C
Rationale: The perpetual inventory system updates inventory records in real time, making it
suitable for high-value or high-volume operations.
ABC analysis is based on which principle?
A. Law of demand
B. Pareto Principle
C. Law of supply
D. Economies of scale
Answer: B
Rationale: ABC analysis applies the Pareto Principle, where a small percentage of items
accounts for the majority of value.
Which model is most suitable for retail businesses ordering finished goods?
A. EPQ
B. EOQ
C. Six Sigma
D. TQM
Answer: B
Rationale: EOQ is ideal when demand is constant and items are purchased rather than
produced.
, What is the main goal of EOQ and EPQ models?
A. Maximize revenue
B. Minimize labor cost
C. Minimize total inventory cost
D. Increase production speed
Answer: C
Rationale: These models optimize order quantities to balance ordering and holding costs.
Which concept involves sharing profits among partners?
A. Outsourcing
B. Revenue sharing
C. Benchmarking
D. Insourcing
Answer: B
Rationale: Revenue sharing distributes profits among collaborating organizations based on
agreements.
Which quality dimension refers to “fitness for use”?
A. Internal orientation
B. External orientation
C. Reliability
D. Conformance
Answer: B
Rationale: External quality focuses on customer satisfaction and whether the product meets
user needs.
Who is associated with “Do it right the first time”?
A. Deming
B. Juran
C. Crosby
D. Taguchi
Answer: C
Rationale: Crosby emphasized zero defects and prevention over inspection.