MIS 301 MIDTERM EXAM 1 STUDY GUIDE
Information Technology - Answers - Any computer based tool that people use to work
with info and to support the info and info processing needs of an org
Information Systems - Answers - Collects, processes, stores, analyzes and
disseminates info for a specific purpose
Computer Based Info Systems - Answers - Getting the right info to the right people at
the right time in the right amount and in the right format
Data Items - Answers - Description of things, events, activities, and transactions that are
recorded, classified, and stored but not organized
Information - Answers - Data that have been organized so that they have meaning and
value
Knowledge - Answers - Data or info that have been organized and processed to convey
understanding, experience, accumulated learning and expertise
Hardware - Answers - Physical parts of system
Software - Answers - Program that tells the hardware what to do
Database - Answers - Data stored in an intuitive way
Network - Answers - System creating a connection between systems to share data
Procedures - Answers - Directions to begin processes and organize data as operator
desires
Enterprise Resource Planning Systems - Answers - Provide communication among
functional areas of IS
Transaction Processing Systems - Answers - Support real time monitoring, collection,
storage, and processing of data from org's day to day operations
Inter organizational Information Systems - Answers - Supply Chain Management and
electronic commerce
Business Processes - Answers - Ongoing collection of related activiteis that create a
product or service of value
Inputs - Answers - Materials, services and info that flow through and are transformed
, Outputs - Answers - Product or services created by the process
Resources - Answers - People and equipment that perform activities
Efficiency - Answers - Doing things well
Effectiveness - Answers - Doing things that matter
Cross Functional Processes - Answers - No single functional area is responsible for
execution, and each functional area must work together
Business Process Re-engineering (BPR) - Answers - Restart the business process from
scratch - a "clean sheet" approach
Business Process Improvement (BPI) - Answers - An incremental approach that
focuses on reducing variation in the process outputs. Five phases: define, measure,
analyze, improve, control
Business Process Management (BPM) - Answers - Supports continuous BPI initiatives
for core business processes over time. Includes: process modeling, web-enabled
technologies, business activity monitoring
Information Technology Monitoring - Answers - Tracks people's activities by such
measures as number of keystrokes, error rate and number of transactions processed
Ethics - Answers - Principles of right and wrong. Responsibility, accountability, and
liability
Utilitarian Approach - Answers - Does the most good or least harm
Rights Apprroach - Answers - Best protects and respects the moral rights
Fairness Approach - Answers - Treat all humans equally or fairly
Common Good Approach - Answers - Highlights relationships that have respect and
compassion for all
Code of Ethics - Answers - Collection of principles intended to guide decision making by
members of the organization
Privacy - Answers - Right to be left alone and to be free of unreasonable personal
intrusions. In It, it's about data collection, data accuracy and data confidentiality
Information Privacy - Answers - Right to determine when and to what extent, information
about you can be gathered
Information Technology - Answers - Any computer based tool that people use to work
with info and to support the info and info processing needs of an org
Information Systems - Answers - Collects, processes, stores, analyzes and
disseminates info for a specific purpose
Computer Based Info Systems - Answers - Getting the right info to the right people at
the right time in the right amount and in the right format
Data Items - Answers - Description of things, events, activities, and transactions that are
recorded, classified, and stored but not organized
Information - Answers - Data that have been organized so that they have meaning and
value
Knowledge - Answers - Data or info that have been organized and processed to convey
understanding, experience, accumulated learning and expertise
Hardware - Answers - Physical parts of system
Software - Answers - Program that tells the hardware what to do
Database - Answers - Data stored in an intuitive way
Network - Answers - System creating a connection between systems to share data
Procedures - Answers - Directions to begin processes and organize data as operator
desires
Enterprise Resource Planning Systems - Answers - Provide communication among
functional areas of IS
Transaction Processing Systems - Answers - Support real time monitoring, collection,
storage, and processing of data from org's day to day operations
Inter organizational Information Systems - Answers - Supply Chain Management and
electronic commerce
Business Processes - Answers - Ongoing collection of related activiteis that create a
product or service of value
Inputs - Answers - Materials, services and info that flow through and are transformed
, Outputs - Answers - Product or services created by the process
Resources - Answers - People and equipment that perform activities
Efficiency - Answers - Doing things well
Effectiveness - Answers - Doing things that matter
Cross Functional Processes - Answers - No single functional area is responsible for
execution, and each functional area must work together
Business Process Re-engineering (BPR) - Answers - Restart the business process from
scratch - a "clean sheet" approach
Business Process Improvement (BPI) - Answers - An incremental approach that
focuses on reducing variation in the process outputs. Five phases: define, measure,
analyze, improve, control
Business Process Management (BPM) - Answers - Supports continuous BPI initiatives
for core business processes over time. Includes: process modeling, web-enabled
technologies, business activity monitoring
Information Technology Monitoring - Answers - Tracks people's activities by such
measures as number of keystrokes, error rate and number of transactions processed
Ethics - Answers - Principles of right and wrong. Responsibility, accountability, and
liability
Utilitarian Approach - Answers - Does the most good or least harm
Rights Apprroach - Answers - Best protects and respects the moral rights
Fairness Approach - Answers - Treat all humans equally or fairly
Common Good Approach - Answers - Highlights relationships that have respect and
compassion for all
Code of Ethics - Answers - Collection of principles intended to guide decision making by
members of the organization
Privacy - Answers - Right to be left alone and to be free of unreasonable personal
intrusions. In It, it's about data collection, data accuracy and data confidentiality
Information Privacy - Answers - Right to determine when and to what extent, information
about you can be gathered
