MIS 301 EXAM 1 STUDY GUIDE
Managing Information Resources is difficult and complex because (3) - Answers - -IS
can provide strategic value
-IS's are very expensive to acquire, operate, and maintain
-Evolution of the MIS function within the organization
Chief Information Officer - Answers - Highest-ranking IS manager; is responsible for all
strategic planning in the organization.
IS Director - Answers - Manages all systems throughout the organization and the day-
to-day operations of the entire IS organization.
Information Center Manager - Answers - Manages IS services such as help desks, hot
lines, training, and consulting.
Applications Development Manager - Answers - Coordinates and manages new
systems development projects.
Project Manager - Answers - Manages a particular new systems development project.
Systems Manager - Answers - Manages a particular existing sytem.
Operations Manager - Answers - Supervises the day-to-day operations of the data
and/or computer center.
Programming Manager - Answers - Coordinates all applications programming efforts.
Systems Analyst - Answers - Interfaces between users and programmers; determines
information requirements and technical specifications for new applications.
Business Analyst - Answers - Focuses on designing solutions for business problems;
interfaces closely with users to demonstrate how IT can be used innovatively.
Systems Programmer - Answers - Creates the computer code for developing new
systems software or maintaining existing systems software.
Applications Programmer - Answers - Creates the computer code for developing new
applications or maintaining existing applications.
Emerging Technologies Manager - Answers - Forecasts technology trends; evaluates
and experiments with new technologies.
, Network Manager - Answers - Coordinates and manages the organization's voice and
data networks.
Database Administrator - Answers - Manages the organization's databases and
oversees the use of database-management software.
Auditing or Computer Security Manager - Answers - Oversees the ethical and legal use
of information systems.
Webmaster - Answers - Manages the organization's World Wide Web site.
Web Designer - Answers - Creates World Wide Web sites and pages.
Relationship between MIS Personnel and end users - Answers - In the modern
organization, computers are located in all-departments, and almost all employees use
computers in their work. This has lead to a partnership between MIS departments and
the end users. The main function of the MIS department is to use IT to solve the end
users' business problems.
Traditional Functions of the MIS Department (5) - Answers - -Managing systems
development and systems project management
-Managing computer operations, including the computer center
-Staffing, training, and development IS skills.
-Providing technical services
-Infrastructure planning, development, and control
New Functions of the MIS Department (4) - Answers - -Strategic IS. Driving the
business through IT, and IT must understand the business.
-Integration of e-business, Internet, Intranets, and Extranets.
-Educating the business / IS
-Partnering/Collaboration with business units.
Major Capabilities of Information Systems (6) - Answers - -Crunching numbers
-Integrated communications and collaboration
-Data storage
-Accessibility anywhere
-Interpret large amounts of data quickly and efficiently
-Automate both semiautomatic business processes and manual tasks.
Computer-based information System (CBIS) - Answers - An information system that
uses computer technology to perform some or all of its intended tasks.
4 Components of CBIS - Answers - -Hardware
-Software
-A database
-A network
Managing Information Resources is difficult and complex because (3) - Answers - -IS
can provide strategic value
-IS's are very expensive to acquire, operate, and maintain
-Evolution of the MIS function within the organization
Chief Information Officer - Answers - Highest-ranking IS manager; is responsible for all
strategic planning in the organization.
IS Director - Answers - Manages all systems throughout the organization and the day-
to-day operations of the entire IS organization.
Information Center Manager - Answers - Manages IS services such as help desks, hot
lines, training, and consulting.
Applications Development Manager - Answers - Coordinates and manages new
systems development projects.
Project Manager - Answers - Manages a particular new systems development project.
Systems Manager - Answers - Manages a particular existing sytem.
Operations Manager - Answers - Supervises the day-to-day operations of the data
and/or computer center.
Programming Manager - Answers - Coordinates all applications programming efforts.
Systems Analyst - Answers - Interfaces between users and programmers; determines
information requirements and technical specifications for new applications.
Business Analyst - Answers - Focuses on designing solutions for business problems;
interfaces closely with users to demonstrate how IT can be used innovatively.
Systems Programmer - Answers - Creates the computer code for developing new
systems software or maintaining existing systems software.
Applications Programmer - Answers - Creates the computer code for developing new
applications or maintaining existing applications.
Emerging Technologies Manager - Answers - Forecasts technology trends; evaluates
and experiments with new technologies.
, Network Manager - Answers - Coordinates and manages the organization's voice and
data networks.
Database Administrator - Answers - Manages the organization's databases and
oversees the use of database-management software.
Auditing or Computer Security Manager - Answers - Oversees the ethical and legal use
of information systems.
Webmaster - Answers - Manages the organization's World Wide Web site.
Web Designer - Answers - Creates World Wide Web sites and pages.
Relationship between MIS Personnel and end users - Answers - In the modern
organization, computers are located in all-departments, and almost all employees use
computers in their work. This has lead to a partnership between MIS departments and
the end users. The main function of the MIS department is to use IT to solve the end
users' business problems.
Traditional Functions of the MIS Department (5) - Answers - -Managing systems
development and systems project management
-Managing computer operations, including the computer center
-Staffing, training, and development IS skills.
-Providing technical services
-Infrastructure planning, development, and control
New Functions of the MIS Department (4) - Answers - -Strategic IS. Driving the
business through IT, and IT must understand the business.
-Integration of e-business, Internet, Intranets, and Extranets.
-Educating the business / IS
-Partnering/Collaboration with business units.
Major Capabilities of Information Systems (6) - Answers - -Crunching numbers
-Integrated communications and collaboration
-Data storage
-Accessibility anywhere
-Interpret large amounts of data quickly and efficiently
-Automate both semiautomatic business processes and manual tasks.
Computer-based information System (CBIS) - Answers - An information system that
uses computer technology to perform some or all of its intended tasks.
4 Components of CBIS - Answers - -Hardware
-Software
-A database
-A network
