MIS 301 EXAM 2 QUESTIONS AND VERIFIED
ACCURATE ANSWERS
The physical components of information technology, which can include the computer
itself plus peripherals such as storage devices, input devices like the mouse and
keyboard, output devices like monitors and printers, networking equipment, and so on -
Answers - computer hardware
A computer program or a collection of programs, it is a precise set of instructions that
tells hardware what to do
-Software refers to a computer program or collection of programs. It enables computing
devices to perform tasks. - Answers - software
The software that controls the computer hardware and establishes standards for
developing and executing applications
-The operating system (OS) controls a computer's hardware and provides a common
set of commands for writing programs. - Answers - operating system
Includes desktop applications, utilities, and other programs that perform specific tasks
for users and organizations - Answers - applications
You can think of software as being part of a layer cake, with hardware at the bottom; the
operating system controlling the hardware and establishing standards, the applications
executing one layer up, and the users at the top.
-How these layers relate to one another has managerial implications in many areas,
including the flexibility in meeting business demand, costs, legal issues and security.
-Software is everywhere—not just in computers, but also in cell phones, cars, cameras,
and many other technologies. - Answers - software layer cake
The mechanism through which users interact with a computing device. The UI includes
elements of the graphical user interface (or GUI, pronounced " gooey "), such as
windows, scroll bars, buttons, menus, and dialogue boxes; and can also include other
forms of interaction, such as touch screens, motion sensing controllers, or tactile
devices used by the visually impaired. - Answers - User interface (UI)
Software stored on nonvolatile memory chips (as opposed to devices such as hard
drives or removable disks)
-despite the seemingly permanent nature of firmware, many products allow for firmware
to be upgraded online or by connecting to another device - Answers - firmware
Special purpose software designed and included inside physical products (often on
firmware).
,-embedded systems made devices "smarter," sharing usage information, helping
diagnose problems, indicating maintenance schedules, providing alerts, or enabling
devices to take orders from other systems
-designed to perform one or a few dedicated functions, and are frequently built into
conventional products like thermostats, door locks, cars, air conditioners, industrial
equipment, and elevators.
-can make products and services more efficient, more reliable, more functional and can
enable entire new businesses and create or reinforce resources for competitive
advantage. - Answers - embedded systems
-Most computing devices (enterprise-class server computers, pcs, phones, set-top
boxes, video games, cars, the Mars Rover) have an operating system.
-Some products use operating systems provided by commercial firms, while others
develop their own operating system. Others may leverage open source alternatives (see
Chapter 12 "Software in Flux: Partly Cloudy and Sometimes Free"). - Answers -
products and operating systems
Products and services that allow for the development and integration of software
products and other complementary goods. Windows, ios, Android, and the standards
that allow users to create Facebook apps are all platforms. - Answers - platform
Applications installed on a personal computer, typically supporting tasks performed by a
single user
-designed for single user - Answers - desktop software
Applications that address the needs of multiple users throughout an organization or
work group - Answers - enterprise software
A software product offered commercially by a third party - Answers - software package
A software package that integrates the many functions (accounting, finance, inventory
management, human resources, etc.) Of a business
-ERP and other packaged enterprise systems can be challenging and costly to
implement, but can help f irms create a standard set of procedures and data that can
ultimately lower costs and streamline operations. - Answers - enterprise resource
planning (ERP)
Systems used to support customer related sales and marketing activites - Answers -
customer relationship management (CRM)
Systems that can help a firm manage aspects of its value chain, from the flow of raw
materials into the firm, through the delivery of finished products and services at the point
of consumption - Answers - supply chain management (SCM)
Systems that use data created by other systems to provide reporting and analysis for
organizational decision making - Answers - business intelligence (BI) systems
, Sometimes referred to as database software, software for creating, maintaining, and
manipulating data
-The DBMS stores and retrieves the data used by the other enterprise applications.
Different enterprise systems can be configured to share the same database system in
order share common data. - Answers - database management system (DBMS)
Struggle to efficiently manage their value chain, and often lack the flexibility to introduce
new ways of doing business. Firms with common database systems and standards
often benefit from increased organizational insight and decision-making capabilities. -
Answers - Firms that don't have common database systems with consistent formats
across their enterprise often...
A form of computing where systems in different locations communicate and collaborate
to complete a task - Answers - distributed computing
A program that fufills the requests of the client
-Server is a tricky term and is sometimes used to refer to hardware. While server-class
hardware refers to more powerful computers designed to support multiple users, just
about any PC or notebook can be configured to run server software. Many firms chose
to have their server software hosted "in the cloud" on the computers of third-party firms.
- - Answers - server
A software program that makes requests of a server program
-Client-server computing is a method of distributed computing where one program (a
client) makes a request to be fulfilled by another program (a server). - Answers - client
Software that houses and serves business logic for use ( and reuse) by multiple
application
< Most firms serve complex business logic from an application server. - Answers -
application server
Small pieces of code that are accessed via the application server which permit
interoperable machine to machine interaction over a network
< Web servers serve up Web sites and can perform some scripting.
< Web services allow different applications to communicate with one another.
<apis define the method to call a Web service (e.g., to get it to do something), and the
kind of response the calling program can expect back.
< Web services make it easier to link applications as distributed systems, and can make
it easier for firms to link their systems across organizations.
< Web services, apis, and open standards not only transform businesses, they can
create entire new firms that change how we get things done. - Answers - Web services
Programming hooks, or guidelines that tell other programs how to get a service to
perform a task such as send or receive data
ACCURATE ANSWERS
The physical components of information technology, which can include the computer
itself plus peripherals such as storage devices, input devices like the mouse and
keyboard, output devices like monitors and printers, networking equipment, and so on -
Answers - computer hardware
A computer program or a collection of programs, it is a precise set of instructions that
tells hardware what to do
-Software refers to a computer program or collection of programs. It enables computing
devices to perform tasks. - Answers - software
The software that controls the computer hardware and establishes standards for
developing and executing applications
-The operating system (OS) controls a computer's hardware and provides a common
set of commands for writing programs. - Answers - operating system
Includes desktop applications, utilities, and other programs that perform specific tasks
for users and organizations - Answers - applications
You can think of software as being part of a layer cake, with hardware at the bottom; the
operating system controlling the hardware and establishing standards, the applications
executing one layer up, and the users at the top.
-How these layers relate to one another has managerial implications in many areas,
including the flexibility in meeting business demand, costs, legal issues and security.
-Software is everywhere—not just in computers, but also in cell phones, cars, cameras,
and many other technologies. - Answers - software layer cake
The mechanism through which users interact with a computing device. The UI includes
elements of the graphical user interface (or GUI, pronounced " gooey "), such as
windows, scroll bars, buttons, menus, and dialogue boxes; and can also include other
forms of interaction, such as touch screens, motion sensing controllers, or tactile
devices used by the visually impaired. - Answers - User interface (UI)
Software stored on nonvolatile memory chips (as opposed to devices such as hard
drives or removable disks)
-despite the seemingly permanent nature of firmware, many products allow for firmware
to be upgraded online or by connecting to another device - Answers - firmware
Special purpose software designed and included inside physical products (often on
firmware).
,-embedded systems made devices "smarter," sharing usage information, helping
diagnose problems, indicating maintenance schedules, providing alerts, or enabling
devices to take orders from other systems
-designed to perform one or a few dedicated functions, and are frequently built into
conventional products like thermostats, door locks, cars, air conditioners, industrial
equipment, and elevators.
-can make products and services more efficient, more reliable, more functional and can
enable entire new businesses and create or reinforce resources for competitive
advantage. - Answers - embedded systems
-Most computing devices (enterprise-class server computers, pcs, phones, set-top
boxes, video games, cars, the Mars Rover) have an operating system.
-Some products use operating systems provided by commercial firms, while others
develop their own operating system. Others may leverage open source alternatives (see
Chapter 12 "Software in Flux: Partly Cloudy and Sometimes Free"). - Answers -
products and operating systems
Products and services that allow for the development and integration of software
products and other complementary goods. Windows, ios, Android, and the standards
that allow users to create Facebook apps are all platforms. - Answers - platform
Applications installed on a personal computer, typically supporting tasks performed by a
single user
-designed for single user - Answers - desktop software
Applications that address the needs of multiple users throughout an organization or
work group - Answers - enterprise software
A software product offered commercially by a third party - Answers - software package
A software package that integrates the many functions (accounting, finance, inventory
management, human resources, etc.) Of a business
-ERP and other packaged enterprise systems can be challenging and costly to
implement, but can help f irms create a standard set of procedures and data that can
ultimately lower costs and streamline operations. - Answers - enterprise resource
planning (ERP)
Systems used to support customer related sales and marketing activites - Answers -
customer relationship management (CRM)
Systems that can help a firm manage aspects of its value chain, from the flow of raw
materials into the firm, through the delivery of finished products and services at the point
of consumption - Answers - supply chain management (SCM)
Systems that use data created by other systems to provide reporting and analysis for
organizational decision making - Answers - business intelligence (BI) systems
, Sometimes referred to as database software, software for creating, maintaining, and
manipulating data
-The DBMS stores and retrieves the data used by the other enterprise applications.
Different enterprise systems can be configured to share the same database system in
order share common data. - Answers - database management system (DBMS)
Struggle to efficiently manage their value chain, and often lack the flexibility to introduce
new ways of doing business. Firms with common database systems and standards
often benefit from increased organizational insight and decision-making capabilities. -
Answers - Firms that don't have common database systems with consistent formats
across their enterprise often...
A form of computing where systems in different locations communicate and collaborate
to complete a task - Answers - distributed computing
A program that fufills the requests of the client
-Server is a tricky term and is sometimes used to refer to hardware. While server-class
hardware refers to more powerful computers designed to support multiple users, just
about any PC or notebook can be configured to run server software. Many firms chose
to have their server software hosted "in the cloud" on the computers of third-party firms.
- - Answers - server
A software program that makes requests of a server program
-Client-server computing is a method of distributed computing where one program (a
client) makes a request to be fulfilled by another program (a server). - Answers - client
Software that houses and serves business logic for use ( and reuse) by multiple
application
< Most firms serve complex business logic from an application server. - Answers -
application server
Small pieces of code that are accessed via the application server which permit
interoperable machine to machine interaction over a network
< Web servers serve up Web sites and can perform some scripting.
< Web services allow different applications to communicate with one another.
<apis define the method to call a Web service (e.g., to get it to do something), and the
kind of response the calling program can expect back.
< Web services make it easier to link applications as distributed systems, and can make
it easier for firms to link their systems across organizations.
< Web services, apis, and open standards not only transform businesses, they can
create entire new firms that change how we get things done. - Answers - Web services
Programming hooks, or guidelines that tell other programs how to get a service to
perform a task such as send or receive data
