Concepts.pdfManagement Chapter 1 Review – Study Guide and Key Hospitality
Concepts.pdfManagement Chapter 1 Review – Study Guide and Key Concepts.pdf
Hospitality Management
Chapter 1 Review – Study
Guide and Key Concepts
Guidehttps://www.stuvia.com/dashboard!@_)#*)(@$)($@*($@)($@*_
Hospitality Management Chapter 1 Review – Study Guide and Key Hospitality
Concepts.pdfManagement Chapter 1 Review – Study Guide and Key Hospitality
Concepts.pdfManagement Chapter 1 Review – Study Guide and Key Concepts.pdf
,Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf
Terms in this set (60)
When we define the hospitality industry, we mean a (any operation that provides food and/or shelter to people away from home.)
a) any operation that provides food and/or shelter to
people away from home.
b) any operation that entertains guests with liberality and
good will.
c) a "hospice" for travelers.
d) all types of hotels and restaurants.
The notion of "liberality and good will" b
a) applies principally to commercial hospitality
operations such as hotels and restaurants.
b) can be applied to all aspects of the hospitality
industry.
c) has limited application in school lunch.
d) is not really relevant to health care.
Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf
, Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf
The notion of "liberality and good will" should be taken c
to heart by
a) front line employees.
b) front line employees and supervisors.
c) front line employees, supervisors and managers.
d) all employees, managers and owners.
The point of the "one industry" concept for students is c
that
a) mastery of all elements of the industry is indicated.
b) the size of the industry is encouraging because it
suggests continuing growth.
c) your next opportunity may come in an area of the
industry in which you did not expect to work.
d) the hospitality industry is part of tourism
In terms of career advancement, the hospitality industry b
calls for
a) a specialized work.
b) a broadly-gauged generalist.
c) a skill-centered education.
d) a person with computer skills.
Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf Hospitality Management Chapter 1 Reveiw.pdf