Introduction to Communication ||\\||\\ ||\\||\\ ||\\||\\
test questions exam with correct ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers
Lee and Jordan are co-workers who joke around at work.
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Lee has invited Jordan for dinner with Lee's family at their
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
home. Jordan says something funny, but slightly ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
inappropriate, and is intently observing the reaction of ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
everyone in Lee's family in order to determine what kind ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
of humor is acceptable in Lee's home.
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Which of the 4 primary challenges to communication does ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Jordan's behaviors address?
||\\||\\ ||\\||\\ ||\\||\\
a. Effective communication requires significant
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
b. Not everyone we encounter will appreciate the value of
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
||\\||\\ ||\\||\\
c. We over-rely on digitally mediated communication
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
,d. Intercultural understanding can be difficult - correct
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔a. Effective communication requires ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
significant intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Peyton works part time at a local software company and ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
attends classes full time at a university. In order to stay ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
connected, Peyton communicates with colleagues, ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
classmates, family, and friends using multiple social media ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
websites, email and texts every day. Peyton often feels
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
overwhelmed by the volume of communication she ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
encounters. ||\\||\\
Which of the 4 primary challenges to communication does
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
this scenario demonstrate?
||\\||\\ ||\\||\\ ||\\||\\
a. Effective communication requires significant
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
b. Not everyone we encounter will appreciate the value of
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
||\\||\\ ||\\||\\
c. We over-rely on digitally mediated communication
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
,d. Intercultural understanding can be difficult - correct
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔c. We over-rely on digitally mediated ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
Juanita is an instructor for a communications class at a ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
state university. At the beginning of the first class, she
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
goes over her expectations and explains that she expects
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
everyone to be on time and participate and that part of ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
their final grade is based on participation. She notices a
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
look of concern on a couple of students' faces, and she
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
wonders if they just don't like the idea of being on time, ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
participating, or something else. The two students, who ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
have come from a school environment that never
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
encouraged in-class participation and are worried that ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
their grades will suffer due to their shyness.
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Which of the 4 primary challenges to communication does
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
this scenario demonstrate?
||\\||\\ ||\\||\\ ||\\||\\
a. Effective communication requires significant
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
, b. Not everyone we encounter will appreciate the value of
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
||\\||\\ ||\\||\\
c. We over-rely on digitally mediated communication
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
d. Intercultural und - correct answers ✔✔d. Intercultural
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
understanding can be difficult ||\\||\\ ||\\||\\ ||\\||\\
Blake, who has just graduated from college, is looking for
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
a job. Blake emails the same cover letter and résumé to
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
about 20 different companies but does not receive any
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
replies. Blake concludes that this is because those ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
companies do not recognize good talent. ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Which concept below explains Blake's conclusion? ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
a. Fundamental attribution error
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
b. Self-serving bias ||\\||\\ ||\\||\\ ||\\||\\
c. Intercultural Understanding
||\\||\\ ||\\||\\ ||\\||\\
d. Stereotyping - correct answers ✔✔b. Self-serving bias
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
test questions exam with correct ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers
Lee and Jordan are co-workers who joke around at work.
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Lee has invited Jordan for dinner with Lee's family at their
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
home. Jordan says something funny, but slightly ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
inappropriate, and is intently observing the reaction of ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
everyone in Lee's family in order to determine what kind ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
of humor is acceptable in Lee's home.
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Which of the 4 primary challenges to communication does ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Jordan's behaviors address?
||\\||\\ ||\\||\\ ||\\||\\
a. Effective communication requires significant
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
b. Not everyone we encounter will appreciate the value of
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
||\\||\\ ||\\||\\
c. We over-rely on digitally mediated communication
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
,d. Intercultural understanding can be difficult - correct
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔a. Effective communication requires ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
significant intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Peyton works part time at a local software company and ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
attends classes full time at a university. In order to stay ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
connected, Peyton communicates with colleagues, ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
classmates, family, and friends using multiple social media ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
websites, email and texts every day. Peyton often feels
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
overwhelmed by the volume of communication she ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
encounters. ||\\||\\
Which of the 4 primary challenges to communication does
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
this scenario demonstrate?
||\\||\\ ||\\||\\ ||\\||\\
a. Effective communication requires significant
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
b. Not everyone we encounter will appreciate the value of
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
||\\||\\ ||\\||\\
c. We over-rely on digitally mediated communication
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
,d. Intercultural understanding can be difficult - correct
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
answers ✔✔c. We over-rely on digitally mediated ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
Juanita is an instructor for a communications class at a ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
state university. At the beginning of the first class, she
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
goes over her expectations and explains that she expects
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
everyone to be on time and participate and that part of ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
their final grade is based on participation. She notices a
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
look of concern on a couple of students' faces, and she
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
wonders if they just don't like the idea of being on time, ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
participating, or something else. The two students, who ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
have come from a school environment that never
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
encouraged in-class participation and are worried that ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
their grades will suffer due to their shyness.
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Which of the 4 primary challenges to communication does
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
this scenario demonstrate?
||\\||\\ ||\\||\\ ||\\||\\
a. Effective communication requires significant
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
intellectual and psychological resources ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
, b. Not everyone we encounter will appreciate the value of
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
communication
||\\||\\ ||\\||\\
c. We over-rely on digitally mediated communication
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
d. Intercultural und - correct answers ✔✔d. Intercultural
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
understanding can be difficult ||\\||\\ ||\\||\\ ||\\||\\
Blake, who has just graduated from college, is looking for
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
a job. Blake emails the same cover letter and résumé to
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
about 20 different companies but does not receive any
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
replies. Blake concludes that this is because those ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
companies do not recognize good talent. ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Which concept below explains Blake's conclusion? ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
a. Fundamental attribution error
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
b. Self-serving bias ||\\||\\ ||\\||\\ ||\\||\\
c. Intercultural Understanding
||\\||\\ ||\\||\\ ||\\||\\
d. Stereotyping - correct answers ✔✔b. Self-serving bias
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
