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Exam (elaborations)

Cintas FAS SSR questions and answers

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Cintas FAS SSR questions and answers

Institution
CINTAS
Course
CINTAS

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Cintas FAS SSR questions and answers


Principal Objective - ANS -We will exceed our customers expectations
to maximize our long term value of Cintas for its shareholders and
working partners


Who is the president of the First Aid and Safety Division - ANS -Mark
Carter


7 KPI's - ANS -First Aid, Safety, AR, Lost business, AFI, BDI, Service
Fundentals


KPI First Aid goal - ANS -100% or higher


KPI Safety goal - ANS -100% or higher


KPI AR goal - ANS -Below 6%


KPI Lost Business goal - ANS -Less than 3%


KPI AFI goal - ANS -Less than 5.25

, KPI BDI goal - ANS -3 or more per month


KPI Service Fundamentals goal - ANS -88% or higher


Positive Discontent - ANS -Celebrate your successes but continue to
strive to do better


S.A.F.E - ANS -Single source provider, Adaptable programs, Five star
service, Exclusive partnerships


How many smith driving keys are there? - ANS -5


Smith Driving Keys - ANS -Aim high in steering, Get the big picture,
Keep your eyes moving, Leave yourself an out, Make sure they see you


Not a common buying motive for customer when choosing Cintas
program - ANS -Cost


Minimum number of KPI's hit to achieve Winners Circle MONTHLY - ANS
-5
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