C721 - Change Management
Task Guide and Notes Exam
Study Guide – Practice
Questions with Verified
Answers. GRADED A+. Latest
2026/2027 Update
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, A. Discuss the need for change using..
Systems Contingency Model
Organizational Life Cycle Model
B. Describe the differences between..
Learning Organization Traditional Organization
1. Which stage of Woolner’s 5-stage model is the company in? (Why?)
2. How can Senge’s 5 disciplines to become a learning organization be used by the
organization?
C. Using Balogun and Hope-Hailey’s model, identify the end result and nature of change
in the transition from a traditional organization to a learning organization - determine the
quadrant.
1. Explain why the end result and nature of change is appropriate using the Balogun and
Hope-Hailey’s model.
D. Discuss how four steps of the action research model can be applied to the change
process (traditional to learning organization).
E. Recommend two innovation strategies to be used by management in the transition
from a traditional to learning organization.
1. Explain how one of the innovation strategies would be used by management in the
change process.
F. Discuss how four steps of Kotter’s 8-step model could be applied to the change
process.
G. Explain how each of the five pillars of sustainable change could be applied to sustain
the learning organization environment.
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, Unit 2 - Mod. 1
Key Factors in becoming more competitive
1. Gaining access to needed capital
2. Effective innovation and marketing
Reasons companies fail in their large-scale change efforts..
- opposition to change
- failure to recognize the need for change
- superficial recognition of the need for change
- failure to systematically implement change
- short-term fix approach
- structural impediments to change
- cultural (the corporate climate) impediments to change
- failure to sustain change
Traits of effective change leaders..
- Define themselves as change leaders
- Embrace risks
- Assimilates and articulates values that promote adaptability
- Fully understand organizational culture and articulate the values and promote
acceptance of change initiatives
- Paint a compelling vision of the future and invite and encourage others to follow
Four Elements of Change..
1. Culture
2. Climate
3. Leadership
4. Communication
Organizational Development
The practice of changing people and organizations for positive growth
Change Management
Approaches used by business-content and behavioral process specialists that assist
leaders to move entire organizations, or units, from a present state to a desired future
state
OD Specialists Theories..
Systems theory
Organizations viewed as a total system of interdependent subsystems with
individual components that include people, technology, work, and culture, all of
which operate together to respond to external environmental changes such as
competitors, customers, and government regulations
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Task Guide and Notes Exam
Study Guide – Practice
Questions with Verified
Answers. GRADED A+. Latest
2026/2027 Update
messages.downloaded_by
, A. Discuss the need for change using..
Systems Contingency Model
Organizational Life Cycle Model
B. Describe the differences between..
Learning Organization Traditional Organization
1. Which stage of Woolner’s 5-stage model is the company in? (Why?)
2. How can Senge’s 5 disciplines to become a learning organization be used by the
organization?
C. Using Balogun and Hope-Hailey’s model, identify the end result and nature of change
in the transition from a traditional organization to a learning organization - determine the
quadrant.
1. Explain why the end result and nature of change is appropriate using the Balogun and
Hope-Hailey’s model.
D. Discuss how four steps of the action research model can be applied to the change
process (traditional to learning organization).
E. Recommend two innovation strategies to be used by management in the transition
from a traditional to learning organization.
1. Explain how one of the innovation strategies would be used by management in the
change process.
F. Discuss how four steps of Kotter’s 8-step model could be applied to the change
process.
G. Explain how each of the five pillars of sustainable change could be applied to sustain
the learning organization environment.
messages.downloaded_by
, Unit 2 - Mod. 1
Key Factors in becoming more competitive
1. Gaining access to needed capital
2. Effective innovation and marketing
Reasons companies fail in their large-scale change efforts..
- opposition to change
- failure to recognize the need for change
- superficial recognition of the need for change
- failure to systematically implement change
- short-term fix approach
- structural impediments to change
- cultural (the corporate climate) impediments to change
- failure to sustain change
Traits of effective change leaders..
- Define themselves as change leaders
- Embrace risks
- Assimilates and articulates values that promote adaptability
- Fully understand organizational culture and articulate the values and promote
acceptance of change initiatives
- Paint a compelling vision of the future and invite and encourage others to follow
Four Elements of Change..
1. Culture
2. Climate
3. Leadership
4. Communication
Organizational Development
The practice of changing people and organizations for positive growth
Change Management
Approaches used by business-content and behavioral process specialists that assist
leaders to move entire organizations, or units, from a present state to a desired future
state
OD Specialists Theories..
Systems theory
Organizations viewed as a total system of interdependent subsystems with
individual components that include people, technology, work, and culture, all of
which operate together to respond to external environmental changes such as
competitors, customers, and government regulations
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