WGU C483 Practice Test 2
EXAM QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
[LATEST 2026-2027] 100%
GUARANTEED PASS
16.)A _____ is the knowledge, expertise, or skill that underlies a company's ability to be a leader
in providing a range of specific goods or services.
A)knowledge flow
B)continuous process
C)cognitive ability
D)core capability
E)dynamic network - CORRECT ANSWER-D.) Core Capability
A multifaceted process focusing on creating two-way exchanges with customers to foster
intimate knowledge of their needs, wants, and buying patterns is called _____ management.
A)customer relationship
B)customer analytics
C)total quality
D)human resources
E)buyer-behavior - CORRECT ANSWER-A.) Customer Relationship
The _____ structure is an organizational form that emphasizes flexibility.
,A)organic
B)mechanistic
C)scientific
D)systematic
E)bureaucratic - CORRECT ANSWER-A.) Organic
An organization that is skilled at creating, acquiring, and transferring knowledge and at
modifying its behavior to reflect new knowledge and insights is known as a ____ organization.
A)high-involvement
B)network
C)mechanistic
D)matrix
E)learning - CORRECT ANSWER-E.) Learning
Which of the following is a characteristic of a large batch organization?
A. Emphasis is on mutual adjustment among people
B. More rules and formal procedures
C. Decentralized decision making
D. Highly customized products
E. Organic structure - CORRECT ANSWER-B.) More rules and formal procedures
Marques Tech is a leading mobile phone manufacturer. The company has a deal with FoodZone,
a leading fast-food chain. Anyone with the
latest Marques cell phone will get 20% off on their bill at FoodZone, with the offer being valid
for six months. Which of the following best
describes this scenario?
A.Network organization
, B.Strategic alliance
C.Learning organization
D.High-involvement organization
E.Classical conglomeration - CORRECT ANSWER-B.) Strategic Alliance
In _____, the emphasis is on quality, speed, and flexibility more than on cost, efficiency, and
hierarchy, which is exemplified by employees'
authority to halt operations to correct problems.
A.time-based competition
B.total quantity management
C.lean manufacturing
D.flexible factories
E.job shops - CORRECT ANSWER-C. Lean Manufacturing
The support activities in the generic value chain include:
A.firm infrastructure.
B.research and development.
C.outbound logistics.
D.marketing and sales.
E.operations. - CORRECT ANSWER-A. Firm infrastructure
Deming's 14 points of quality emphasized a(n) _____ approach to management.
A.short-term
B.interactive
C.formulaic
D.generic
EXAM QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
[LATEST 2026-2027] 100%
GUARANTEED PASS
16.)A _____ is the knowledge, expertise, or skill that underlies a company's ability to be a leader
in providing a range of specific goods or services.
A)knowledge flow
B)continuous process
C)cognitive ability
D)core capability
E)dynamic network - CORRECT ANSWER-D.) Core Capability
A multifaceted process focusing on creating two-way exchanges with customers to foster
intimate knowledge of their needs, wants, and buying patterns is called _____ management.
A)customer relationship
B)customer analytics
C)total quality
D)human resources
E)buyer-behavior - CORRECT ANSWER-A.) Customer Relationship
The _____ structure is an organizational form that emphasizes flexibility.
,A)organic
B)mechanistic
C)scientific
D)systematic
E)bureaucratic - CORRECT ANSWER-A.) Organic
An organization that is skilled at creating, acquiring, and transferring knowledge and at
modifying its behavior to reflect new knowledge and insights is known as a ____ organization.
A)high-involvement
B)network
C)mechanistic
D)matrix
E)learning - CORRECT ANSWER-E.) Learning
Which of the following is a characteristic of a large batch organization?
A. Emphasis is on mutual adjustment among people
B. More rules and formal procedures
C. Decentralized decision making
D. Highly customized products
E. Organic structure - CORRECT ANSWER-B.) More rules and formal procedures
Marques Tech is a leading mobile phone manufacturer. The company has a deal with FoodZone,
a leading fast-food chain. Anyone with the
latest Marques cell phone will get 20% off on their bill at FoodZone, with the offer being valid
for six months. Which of the following best
describes this scenario?
A.Network organization
, B.Strategic alliance
C.Learning organization
D.High-involvement organization
E.Classical conglomeration - CORRECT ANSWER-B.) Strategic Alliance
In _____, the emphasis is on quality, speed, and flexibility more than on cost, efficiency, and
hierarchy, which is exemplified by employees'
authority to halt operations to correct problems.
A.time-based competition
B.total quantity management
C.lean manufacturing
D.flexible factories
E.job shops - CORRECT ANSWER-C. Lean Manufacturing
The support activities in the generic value chain include:
A.firm infrastructure.
B.research and development.
C.outbound logistics.
D.marketing and sales.
E.operations. - CORRECT ANSWER-A. Firm infrastructure
Deming's 14 points of quality emphasized a(n) _____ approach to management.
A.short-term
B.interactive
C.formulaic
D.generic
