FDLE Chapters 1-4 Corrections (SOCE Practice 1/2)
Questions With Complete Solutions
Which are examples of Verbal Commands?
Mop the floor, Move back to your cell, and clean your cell
before breakfast
What is courtesy?
is being respectful when interacting with others and treating
them in a dignified manner no matter status, race, gender,
appearance or behavior
What is Active Listening?
Keeping an open mind and avoiding bias to hear all the facts
Why is important to carefully listen and rephrasing back to an
inmate?
because it shows the inmate that you heard their concerns and
helps clarify the inmate's statements
What does FCC stand for?
Federal Communications Commission
The FCC Prohibits from committing what acts?
Making unidentified Transmissions, Using profane language,
transmitting before the air is clear
How many inches should the radio be away from your mouth?
3
,Which are Three types of radios?
Handheld or Portable, Radio Base, and The Mobile Radio
Is the Circuit that suppresses output of a radio receiver if the
signal strength falls below a certain level
Squelch
Types of Radio Codes
"Signal"
Phonetic-Alpha Codes
Ten or numeric Codes
Numeric-Alpha Codes
These Operators monitor the radio frequencies for all
operational units and also have the ability to override the
portable radio system, who are they?
Radio Base
is a conversation between a correctional officer and interviewee
with a goal of obtaining factual information.
Interview
May be used for conducting investigations, obtaining facts for
incident reports (IR) and documenting routine activities and
etc.?
Purpose of Interviewing
The Two Types of Interviewing?
Formal and Informal
,When you respond to an incident what is the first thing you
should do?
Secure the Scene and securing the well-being of others and
officers own safety
After Securing the Scene and the well being of others and the
officer's safety, Always follow agency Policies and procedures
when questioning people after an incident is an example of?
Factors that Influence the success of an interview
open-ended questions
questions that allow respondents to answer however they want
close-ended questions
Questions that can be answered in short or single word
responses.
leading question
A question phrased in a way that suggests the answer that an
interviewer wants to hear.
direct question
just ask the question, avoiding long, drawn-out preface
Force-choice questions
answers are provided by the person asking them
If an interviewee has an autism spectrum disorder you should
follow two steps, which are?
, Follow Agency Procedure and Give the Subject his/her right to
have their parent/legal guardian present or have a mental health
or other related professional present for all interviews.
What is a statement?
is a permanent oral or written record of a persons account of
incident occurrence which may be made under oath.
Physical Signs of deception are?
Increased Perspiration, Flushed or pale skin, dry mouth, and an
increased pulse rate or change in breathing rate
Behavioral Signs of deception are?
nervous movement, voice inflections, avoidance of eye contact,
rehearsed answers, inconsistent responses, overeagerness to help
and repeated insistence that simple questions are not understood
How many common types of reports are there?
Seven
Examples of Types of Reports?
Incident Reports, Corrective Consultation, Disciplinary Report,
Use of Force Report, Counts Form, Special Watch Form, and
Equipment Check Form
some activities that need to be documented, Which are?
Searches, Inmate Counts, inmate Movements, all crimes
committed and disciplinary actions taken
What should a report include at a minimum?
Who, What, Where, When, How, Why, and Follow Up Action
Questions With Complete Solutions
Which are examples of Verbal Commands?
Mop the floor, Move back to your cell, and clean your cell
before breakfast
What is courtesy?
is being respectful when interacting with others and treating
them in a dignified manner no matter status, race, gender,
appearance or behavior
What is Active Listening?
Keeping an open mind and avoiding bias to hear all the facts
Why is important to carefully listen and rephrasing back to an
inmate?
because it shows the inmate that you heard their concerns and
helps clarify the inmate's statements
What does FCC stand for?
Federal Communications Commission
The FCC Prohibits from committing what acts?
Making unidentified Transmissions, Using profane language,
transmitting before the air is clear
How many inches should the radio be away from your mouth?
3
,Which are Three types of radios?
Handheld or Portable, Radio Base, and The Mobile Radio
Is the Circuit that suppresses output of a radio receiver if the
signal strength falls below a certain level
Squelch
Types of Radio Codes
"Signal"
Phonetic-Alpha Codes
Ten or numeric Codes
Numeric-Alpha Codes
These Operators monitor the radio frequencies for all
operational units and also have the ability to override the
portable radio system, who are they?
Radio Base
is a conversation between a correctional officer and interviewee
with a goal of obtaining factual information.
Interview
May be used for conducting investigations, obtaining facts for
incident reports (IR) and documenting routine activities and
etc.?
Purpose of Interviewing
The Two Types of Interviewing?
Formal and Informal
,When you respond to an incident what is the first thing you
should do?
Secure the Scene and securing the well-being of others and
officers own safety
After Securing the Scene and the well being of others and the
officer's safety, Always follow agency Policies and procedures
when questioning people after an incident is an example of?
Factors that Influence the success of an interview
open-ended questions
questions that allow respondents to answer however they want
close-ended questions
Questions that can be answered in short or single word
responses.
leading question
A question phrased in a way that suggests the answer that an
interviewer wants to hear.
direct question
just ask the question, avoiding long, drawn-out preface
Force-choice questions
answers are provided by the person asking them
If an interviewee has an autism spectrum disorder you should
follow two steps, which are?
, Follow Agency Procedure and Give the Subject his/her right to
have their parent/legal guardian present or have a mental health
or other related professional present for all interviews.
What is a statement?
is a permanent oral or written record of a persons account of
incident occurrence which may be made under oath.
Physical Signs of deception are?
Increased Perspiration, Flushed or pale skin, dry mouth, and an
increased pulse rate or change in breathing rate
Behavioral Signs of deception are?
nervous movement, voice inflections, avoidance of eye contact,
rehearsed answers, inconsistent responses, overeagerness to help
and repeated insistence that simple questions are not understood
How many common types of reports are there?
Seven
Examples of Types of Reports?
Incident Reports, Corrective Consultation, Disciplinary Report,
Use of Force Report, Counts Form, Special Watch Form, and
Equipment Check Form
some activities that need to be documented, Which are?
Searches, Inmate Counts, inmate Movements, all crimes
committed and disciplinary actions taken
What should a report include at a minimum?
Who, What, Where, When, How, Why, and Follow Up Action
