SEM-580 Module 2 Questions with
Answers
You are joining an existing WOC Nursing Practice where the need for an Ostomy Outpatient
Clinic has been identified. Part of your new role is to develop a business plan to discuss the
benefits of that clinic. What type of customer will be targeted in this promotional part of the
business plan?
Select one:
a. Influencers: regulatory bodies and insurance companies.
b. End-Users: Ostomy patients and their families.
c. Decision-makers - administrators.
d. Influencers and end-users. - correct answer: C
Your answer is correct.
While patients and their families, insurance companies and medical staff will be the
beneficiaries of this clinic. Decision-makers are likely going to be administrators. They may be
influenced by end-users or influencers, but the business plan is written to the decision-makers.
The correct answer is: Decision-makers - administrators.
As a WOC Nurse, manufacturer representatives will seek your time and attention to look at new
products and, potentially, recommend purchasing that product for use in your health care
setting. In this situation, you are the target of the marketing approach and would be an example
of a/an:
Select one:
a. Decision-maker.
b. Influencer.
c. End-user.
d. Collaborator. - correct answer: C
Manufacturers will seek to educate you on the indications, uses and contraindications for their
products because you are able to recommend and influence purchasing decisions.
,The correct answer is: Influencer.
An important aspect of the WOC Nurse's Role is knowledge and implementation of risk
reduction strategies. Select the answer with the best examples of risk reduction.
Select one:
a. Have the new WOC Nurse make rounds and discuss care plans for the patients on the unit.
b. Focus on prevention and early detection of potential complications.
c. Identify strategies to increase staff and patient satisfaction.
d. Implement all WOC cares for the patients so that you can assure quality. - correct answer: B
Risk reduction includes activities that focus on prevention and early detection of potential
complications. Risk reduction improves quality of care, patient, and staff satisfaction, reduces
indirect costs and potential of litigation.
The correct answer is: Focus on prevention and early detection of potential complications.
Why is it important to clearly delineate your products and services to the health care team and
care setting administration? Select the BEST answer below:
Select one:
a. Administrators, nurses, and providers can utilize a full range of your services.
b. Marketing efforts in the care system can identify a broad range of patient services it provides.
c. Regulatory bodies can recognize the proper use of your services.
d. Insurance companies can utilize your services in Quality Improvement initiatives. - correct
answer: A
Marketing is defined as having several key components: Price, Product, Distribution and
Promotion. Without complete knowledge of your services, marketing initiatives in your health
care system will not represent your service accurately.
The correct answer is: Administrators, nurses, and providers can utilize a full range of your
services.
What products and services does the Wound Care Nurse Specialist provide?
, Select one:
a. Wound assessment, topical management, and surgical sharp debridement.
b. Risk management activities that document admission skin issues, early prevention, and
reduced recidivism (reoffending) approaches.
c. Patient assessment, referral to other health care professionals and ordering diagnostic tests.
d. Evidence-based care, individualized care that may not always be evidence-based, following
traditions in wound care as a primary approach. - correct answer: B
Practicing within the RN's license in the state in which she is credentialed is critical. In many
states, the RN as a nurse specialist or CWCN is not able to perform conservative sharp
debridement, and certainly not surgical sharp debridement or order diagnostic tests. The
defensible approach in practice is evidence-based care rather than tradition-based care. WOC
nurses are very involved in risk management activities that documents admission skin issues,
early prevention, and reduced recidivism approaches.
The correct answer is: Risk management activities that document admission skin issues, early
prevention, and reduced recidivism (reoffending) approaches.
Which of the following statements is accurate and characteristic of an outcome?
Select one:
a. Outcomes are nurse focused.
b. Monitoring the number of patients seen and the length of each visit is one type of outcome
measure.
c. Outcomes reflect the end result of a process, treatment or an intervention.
d. The best way to measure an outcome is to collect the data retrospectively through a chart
audit. - correct answer: C
The BEST definition of an outcome is that they reflect the end result of a process, treatment or
an intervention. The other statements may be true standing alone but is not a comprehensive
statement regarding the definition of an outcome.
The correct answer is: Outcomes reflect the end result of a process, treatment or an
intervention.
Answers
You are joining an existing WOC Nursing Practice where the need for an Ostomy Outpatient
Clinic has been identified. Part of your new role is to develop a business plan to discuss the
benefits of that clinic. What type of customer will be targeted in this promotional part of the
business plan?
Select one:
a. Influencers: regulatory bodies and insurance companies.
b. End-Users: Ostomy patients and their families.
c. Decision-makers - administrators.
d. Influencers and end-users. - correct answer: C
Your answer is correct.
While patients and their families, insurance companies and medical staff will be the
beneficiaries of this clinic. Decision-makers are likely going to be administrators. They may be
influenced by end-users or influencers, but the business plan is written to the decision-makers.
The correct answer is: Decision-makers - administrators.
As a WOC Nurse, manufacturer representatives will seek your time and attention to look at new
products and, potentially, recommend purchasing that product for use in your health care
setting. In this situation, you are the target of the marketing approach and would be an example
of a/an:
Select one:
a. Decision-maker.
b. Influencer.
c. End-user.
d. Collaborator. - correct answer: C
Manufacturers will seek to educate you on the indications, uses and contraindications for their
products because you are able to recommend and influence purchasing decisions.
,The correct answer is: Influencer.
An important aspect of the WOC Nurse's Role is knowledge and implementation of risk
reduction strategies. Select the answer with the best examples of risk reduction.
Select one:
a. Have the new WOC Nurse make rounds and discuss care plans for the patients on the unit.
b. Focus on prevention and early detection of potential complications.
c. Identify strategies to increase staff and patient satisfaction.
d. Implement all WOC cares for the patients so that you can assure quality. - correct answer: B
Risk reduction includes activities that focus on prevention and early detection of potential
complications. Risk reduction improves quality of care, patient, and staff satisfaction, reduces
indirect costs and potential of litigation.
The correct answer is: Focus on prevention and early detection of potential complications.
Why is it important to clearly delineate your products and services to the health care team and
care setting administration? Select the BEST answer below:
Select one:
a. Administrators, nurses, and providers can utilize a full range of your services.
b. Marketing efforts in the care system can identify a broad range of patient services it provides.
c. Regulatory bodies can recognize the proper use of your services.
d. Insurance companies can utilize your services in Quality Improvement initiatives. - correct
answer: A
Marketing is defined as having several key components: Price, Product, Distribution and
Promotion. Without complete knowledge of your services, marketing initiatives in your health
care system will not represent your service accurately.
The correct answer is: Administrators, nurses, and providers can utilize a full range of your
services.
What products and services does the Wound Care Nurse Specialist provide?
, Select one:
a. Wound assessment, topical management, and surgical sharp debridement.
b. Risk management activities that document admission skin issues, early prevention, and
reduced recidivism (reoffending) approaches.
c. Patient assessment, referral to other health care professionals and ordering diagnostic tests.
d. Evidence-based care, individualized care that may not always be evidence-based, following
traditions in wound care as a primary approach. - correct answer: B
Practicing within the RN's license in the state in which she is credentialed is critical. In many
states, the RN as a nurse specialist or CWCN is not able to perform conservative sharp
debridement, and certainly not surgical sharp debridement or order diagnostic tests. The
defensible approach in practice is evidence-based care rather than tradition-based care. WOC
nurses are very involved in risk management activities that documents admission skin issues,
early prevention, and reduced recidivism approaches.
The correct answer is: Risk management activities that document admission skin issues, early
prevention, and reduced recidivism (reoffending) approaches.
Which of the following statements is accurate and characteristic of an outcome?
Select one:
a. Outcomes are nurse focused.
b. Monitoring the number of patients seen and the length of each visit is one type of outcome
measure.
c. Outcomes reflect the end result of a process, treatment or an intervention.
d. The best way to measure an outcome is to collect the data retrospectively through a chart
audit. - correct answer: C
The BEST definition of an outcome is that they reflect the end result of a process, treatment or
an intervention. The other statements may be true standing alone but is not a comprehensive
statement regarding the definition of an outcome.
The correct answer is: Outcomes reflect the end result of a process, treatment or an
intervention.
