WGU Fundamentals for Success in
Business - D072 Questions and answers
In an effort to cut costs, an apparel factory is moving operations to another
country where labor is cheap and employment laws are less stringent. Costs can
only be kept low if the factory operates like a sweatshop. Which type of problem
is this company facing? - ✔✔- Legal-unethical
The chief executive officer (CEO) of a company decides to change the way
thecompany has been functioning over the years in order to improve its
reputation.The CEO decides to pay the employees a fair wage, show a good
profit margin, and produce a reliable product. But even after a year, there is not
much change inthe way the community perceives the company. Which action will
provide theimprovement this CEO is seeking?" - ✔✔- Investing in social and
environmental causes
The chief executive officer (CEO) of a beverage company wants to promote a
healthy lifestyle to its customers. Which action will achieve this goal? - ✔✔-
Build a park for the community that includes walking trails
A manufacturing cosmetics company currently avoids testing its products on
animals, but the new chief executive officer (CEO) decides to begin that practice
since it will help cut company costs. Which impact will this have on the
organization? - ✔✔- It will be viewed as being unethical.
During a meeting, a senior manager became upset over an issue and used
profanity when responding to lower-level managers. The behavior disrupted the
whole company. Which organizational element of ethics did this manager violate?
- ✔✔- Culture
An act of violence occurs in the country. When a company leader is asked about
the situation by a colleague at lunch, the leader opens up to the colleague and
expresses concerns about the aggression associated with the event. Which
ethical concept is driving this leader's response? - ✔✔- Personal ethics
,A junior accountant discovered fraud in the recording of accounts receivable and
plans to report this information to the local media. Which law protects this junior
accountant from retaliation by management of the company? - ✔✔-
Sarbanes-Oxley Act
A company employee notices that a member of upper management is harassing
a newly hired employee. The employee reports this behavior to the local
authorities. Which term describes the action taken by the employee who reported
the incident? - ✔✔- Whistleblowing
A corporation is opening a new factory in a small rural community and would like
to demonstrate an ethical commitment to environmental responsibility in the new
location. Which action demonstrates this commitment? - ✔✔- Invite local citizens
to a tree-planting event along the town's main street
Which employee action illustrates a personal commitment to environmentally
friendly business processes that also benefit the organization and local
community? - ✔✔- Starting a recycling programming at the workplace to reduce
landfill
waste
Which organizational department is responsible for target market identification? -
✔✔- Marketing
An employee takes a set of goals and turns them into actionable items to assign
to a team. What is this employee's management role in the organization? - ✔✔-
Middle
A new manager of a sales department receives the monthly reports from all four
of the company's sales locations throughout the state. The manager must
interpret this data to set targets for sales for the next month and next quarter.
Which skill set must this manager possess to fulfill this job responsibility? - ✔✔-
Analysis
Which organizational department is responsible for managing and overseeing
employee compensation and benefits? - ✔✔- Human resources
,A manager encourages employees to think creatively and take risks to increase
their impact on the organization. Which type of organizational culture is
reflected? - ✔✔- Adhocracy
Which characteristic of an organization is considered in the Competing Values
Framework? - ✔✔- External versus internal focus of activity
Which characteristic must exist in order for new employees to perform well in an
organization prior to being fully trained? - ✔✔- Fit with the culture
An organization is known to have a culture that has a low tolerance for ambiguity.
Which personality type is ideally suited for this organizational culture? - ✔✔-
Rigorous
Which personality trait is ideally suited for an organizational culture that stresses
individualism? - ✔✔- Independent
Which set of attributes reflects a market culture within the Competing Values
Framework? - ✔✔- Results-oriented and competitive
Which organizational department is responsible for training and coaching
employees? - ✔✔- Human resources
A company employee is involved in developing the vision for the organization
and developing the broad goals necessary to move towards that vision. What is
this employee's role? - ✔✔- Leader
An employee is attached to a group that is working on a large project that is
directly related to a major corporate goal. What is this employee's managerial
designation? - ✔✔- Team member
A manager is responsible for four sales departments located in different parts of
the state. The manager needs to keep all departments up to date with what is
happening in the organization. Which type of managerial skills will this manager
need to handle this challenge successfully? - ✔✔- Communication
, An individual wants to be part of a team where employees are the most valued
asset and are given opportunities for both personal and professional
development. Which competing values framework quadrant does this
demonstrate? - ✔✔- Clan
A manager encourages employees to distinguish themselves by consistently
exceeding goal expectations and winning the department's monthly sales
competitions. Which type of organizational culture is reflected? - ✔✔- Marketing
Which action should a CEO perform to attract individuals who will be a good fit
for the company? - ✔✔- Advertise about the company culture
A company is trying to recruit candidates who will be a good fit for its culture.
Which technique should the company use to enhance results? - ✔✔- Conduct
multiple interviews of the candidates
An organization that is a lead innovator is looking to hire someone to enter their
research and development department. Which personality trait should the ideal
candidate possess? - ✔✔- Openness
A hospital is trying to hire nurses for terminally ill patients. The nurses will need
to exhibit a high level of characteristics associated with the clan culture. Which
personality characteristic should the ideal candidate have for this job? - ✔✔-
Agreeableness
Which goal is one of the three main functions of communication within an
organization? - ✔✔- Transmission of information
Which fact should an individual consider when choosing a channel of
communication? - ✔✔- Identifying the level of interaction and details for each
channel provides important information.
Which benefit can occur by using good communication skills? - ✔✔- Increases
the chances of employment
Two coworkers are discussing proposed options for a new department-wide
computer system. Coworker A shares their viewpoints, addresses the pros and
Business - D072 Questions and answers
In an effort to cut costs, an apparel factory is moving operations to another
country where labor is cheap and employment laws are less stringent. Costs can
only be kept low if the factory operates like a sweatshop. Which type of problem
is this company facing? - ✔✔- Legal-unethical
The chief executive officer (CEO) of a company decides to change the way
thecompany has been functioning over the years in order to improve its
reputation.The CEO decides to pay the employees a fair wage, show a good
profit margin, and produce a reliable product. But even after a year, there is not
much change inthe way the community perceives the company. Which action will
provide theimprovement this CEO is seeking?" - ✔✔- Investing in social and
environmental causes
The chief executive officer (CEO) of a beverage company wants to promote a
healthy lifestyle to its customers. Which action will achieve this goal? - ✔✔-
Build a park for the community that includes walking trails
A manufacturing cosmetics company currently avoids testing its products on
animals, but the new chief executive officer (CEO) decides to begin that practice
since it will help cut company costs. Which impact will this have on the
organization? - ✔✔- It will be viewed as being unethical.
During a meeting, a senior manager became upset over an issue and used
profanity when responding to lower-level managers. The behavior disrupted the
whole company. Which organizational element of ethics did this manager violate?
- ✔✔- Culture
An act of violence occurs in the country. When a company leader is asked about
the situation by a colleague at lunch, the leader opens up to the colleague and
expresses concerns about the aggression associated with the event. Which
ethical concept is driving this leader's response? - ✔✔- Personal ethics
,A junior accountant discovered fraud in the recording of accounts receivable and
plans to report this information to the local media. Which law protects this junior
accountant from retaliation by management of the company? - ✔✔-
Sarbanes-Oxley Act
A company employee notices that a member of upper management is harassing
a newly hired employee. The employee reports this behavior to the local
authorities. Which term describes the action taken by the employee who reported
the incident? - ✔✔- Whistleblowing
A corporation is opening a new factory in a small rural community and would like
to demonstrate an ethical commitment to environmental responsibility in the new
location. Which action demonstrates this commitment? - ✔✔- Invite local citizens
to a tree-planting event along the town's main street
Which employee action illustrates a personal commitment to environmentally
friendly business processes that also benefit the organization and local
community? - ✔✔- Starting a recycling programming at the workplace to reduce
landfill
waste
Which organizational department is responsible for target market identification? -
✔✔- Marketing
An employee takes a set of goals and turns them into actionable items to assign
to a team. What is this employee's management role in the organization? - ✔✔-
Middle
A new manager of a sales department receives the monthly reports from all four
of the company's sales locations throughout the state. The manager must
interpret this data to set targets for sales for the next month and next quarter.
Which skill set must this manager possess to fulfill this job responsibility? - ✔✔-
Analysis
Which organizational department is responsible for managing and overseeing
employee compensation and benefits? - ✔✔- Human resources
,A manager encourages employees to think creatively and take risks to increase
their impact on the organization. Which type of organizational culture is
reflected? - ✔✔- Adhocracy
Which characteristic of an organization is considered in the Competing Values
Framework? - ✔✔- External versus internal focus of activity
Which characteristic must exist in order for new employees to perform well in an
organization prior to being fully trained? - ✔✔- Fit with the culture
An organization is known to have a culture that has a low tolerance for ambiguity.
Which personality type is ideally suited for this organizational culture? - ✔✔-
Rigorous
Which personality trait is ideally suited for an organizational culture that stresses
individualism? - ✔✔- Independent
Which set of attributes reflects a market culture within the Competing Values
Framework? - ✔✔- Results-oriented and competitive
Which organizational department is responsible for training and coaching
employees? - ✔✔- Human resources
A company employee is involved in developing the vision for the organization
and developing the broad goals necessary to move towards that vision. What is
this employee's role? - ✔✔- Leader
An employee is attached to a group that is working on a large project that is
directly related to a major corporate goal. What is this employee's managerial
designation? - ✔✔- Team member
A manager is responsible for four sales departments located in different parts of
the state. The manager needs to keep all departments up to date with what is
happening in the organization. Which type of managerial skills will this manager
need to handle this challenge successfully? - ✔✔- Communication
, An individual wants to be part of a team where employees are the most valued
asset and are given opportunities for both personal and professional
development. Which competing values framework quadrant does this
demonstrate? - ✔✔- Clan
A manager encourages employees to distinguish themselves by consistently
exceeding goal expectations and winning the department's monthly sales
competitions. Which type of organizational culture is reflected? - ✔✔- Marketing
Which action should a CEO perform to attract individuals who will be a good fit
for the company? - ✔✔- Advertise about the company culture
A company is trying to recruit candidates who will be a good fit for its culture.
Which technique should the company use to enhance results? - ✔✔- Conduct
multiple interviews of the candidates
An organization that is a lead innovator is looking to hire someone to enter their
research and development department. Which personality trait should the ideal
candidate possess? - ✔✔- Openness
A hospital is trying to hire nurses for terminally ill patients. The nurses will need
to exhibit a high level of characteristics associated with the clan culture. Which
personality characteristic should the ideal candidate have for this job? - ✔✔-
Agreeableness
Which goal is one of the three main functions of communication within an
organization? - ✔✔- Transmission of information
Which fact should an individual consider when choosing a channel of
communication? - ✔✔- Identifying the level of interaction and details for each
channel provides important information.
Which benefit can occur by using good communication skills? - ✔✔- Increases
the chances of employment
Two coworkers are discussing proposed options for a new department-wide
computer system. Coworker A shares their viewpoints, addresses the pros and
