WGU D351 Functions of Human Resource Management OA – Mock
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1. What is the primary purpose of Human Resource Management (HRM)?
A. Maximizing product sales
B. Managing employee lifecycle and organizational workforce needs
C. Developing marketing strategies
D. Handling financial audits
Explanation: HRM focuses on recruiting, developing, retaining, and managing employees
to support organizational goals.
2. Which HR function involves attracting and selecting candidates for employment?
A. Compensation management
B. Recruitment and selection
C. Performance appraisal
D. Employee relations
Explanation: Recruitment and selection involve sourcing, screening, and hiring
employees.
3. What is workforce planning primarily concerned with?
A. Setting product prices
B. Forecasting future employee needs
C. Managing customer complaints
D. Designing office layouts
Explanation: Workforce planning ensures the organization has the right number of
employees with the right skills.
4. Which document outlines the duties, responsibilities, and requirements of a job?
A. Employee handbook
B. Training manual
C. Job description
D. Performance report
Explanation: A job description defines the role and expectations of a position.
5. What is the main goal of employee onboarding?
A. Reducing salaries
B. Integrating new employees into the organization
C. Terminating probation employees
D. Conducting exit interviews
Explanation: Onboarding helps new hires adjust to their roles and company culture.
6. Which law primarily prohibits workplace discrimination in the United States?
A. OSHA Act
B. Fair Labor Standards Act
C. Title VII of the Civil Rights Act
D. Family Leave Act
Explanation: Title VII prohibits discrimination based on race, color, religion, sex, or
national origin.
,7. What is performance management?
A. Annual salary negotiation
B. Continuous process of evaluating and improving employee performance
C. Hiring process only
D. Employee termination process
Explanation: It includes setting goals, monitoring progress, and providing feedback.
8. Which HR metric measures employee turnover?
A. Profit margin
B. Absenteeism rate
C. Turnover rate
D. Revenue per employee
Explanation: Turnover rate tracks how many employees leave the organization over time.
9. What is the purpose of compensation and benefits?
A. Reduce employee motivation
B. Eliminate hiring process
C. Attract, retain, and motivate employees
D. Replace HR department
Explanation: Compensation systems reward employees for their work and encourage
retention.
10. Which training method involves learning while performing the job?
A. Classroom training
B. Simulation training
C. On-the-job training
D. Online certification
Explanation: Employees learn by doing tasks in real work environments.
11. What does HRIS stand for?
A. Human Resources Internal System
B. Hiring Recruitment Information System
C. Human Resource Information System
D. Human Relations Integration System
Explanation: HRIS is a software system used to manage HR data.
12. What is the purpose of employee performance appraisals?
A. Hiring new staff
B. Evaluating employee job performance
C. Setting company mission
D. Managing payroll taxes
Explanation: Appraisals assess employee strengths and improvement areas.
13. Which theory suggests employees are motivated by a hierarchy of needs?
A. Herzberg’s Theory
B. Equity Theory
C. Maslow’s Hierarchy of Needs
D. Expectancy Theory
Explanation: Maslow proposed needs range from basic to self-actualization.
14. What is succession planning?
A. Hiring temporary workers
B. Preparing employees to fill key leadership roles
, C. Reducing workforce size
D. Outsourcing HR tasks
Explanation: It ensures leadership continuity in an organization.
15. Which HR function deals with employee grievances?
A. Compensation
B. Recruitment
C. Employee relations
D. Training
Explanation: Employee relations manage conflicts and workplace issues.
16. What is the purpose of a salary survey?
A. Measuring employee satisfaction
B. Comparing pay levels in the market
C. Tracking attendance
D. Evaluating training needs
Explanation: Salary surveys help maintain competitive pay structures.
17. Which act regulates minimum wage and overtime pay in the U.S.?
A. OSHA
B. ADA
C. Fair Labor Standards Act (FLSA)
D. NLRA
Explanation: FLSA sets wage and hour standards.
18. What is diversity management?
A. Reducing workforce size
B. Promoting inclusion of different employee backgrounds
C. Eliminating HR department
D. Increasing workload
Explanation: It ensures fair treatment of all employees.
19. What is the purpose of HR compliance?
A. Increasing sales
B. Marketing products
C. Ensuring adherence to labor laws and regulations
D. Designing products
Explanation: Compliance prevents legal issues and penalties.
20. Which recruitment source is internal?
A. Job boards
B. Social media
C. Employee promotion
D. Recruitment agencies
Explanation: Internal recruitment uses existing employees.
21. What is job analysis?
A. Employee firing process
B. Studying job duties and requirements
C. Payroll calculation
D. Marketing strategy
Explanation: Job analysis defines tasks and skills needed for a role.
Exam Rapid Revision + Practice Test Newest Update 2026 | Most
Asked 200 Questions And Verified Answers | A+ Success Kit”
1. What is the primary purpose of Human Resource Management (HRM)?
A. Maximizing product sales
B. Managing employee lifecycle and organizational workforce needs
C. Developing marketing strategies
D. Handling financial audits
Explanation: HRM focuses on recruiting, developing, retaining, and managing employees
to support organizational goals.
2. Which HR function involves attracting and selecting candidates for employment?
A. Compensation management
B. Recruitment and selection
C. Performance appraisal
D. Employee relations
Explanation: Recruitment and selection involve sourcing, screening, and hiring
employees.
3. What is workforce planning primarily concerned with?
A. Setting product prices
B. Forecasting future employee needs
C. Managing customer complaints
D. Designing office layouts
Explanation: Workforce planning ensures the organization has the right number of
employees with the right skills.
4. Which document outlines the duties, responsibilities, and requirements of a job?
A. Employee handbook
B. Training manual
C. Job description
D. Performance report
Explanation: A job description defines the role and expectations of a position.
5. What is the main goal of employee onboarding?
A. Reducing salaries
B. Integrating new employees into the organization
C. Terminating probation employees
D. Conducting exit interviews
Explanation: Onboarding helps new hires adjust to their roles and company culture.
6. Which law primarily prohibits workplace discrimination in the United States?
A. OSHA Act
B. Fair Labor Standards Act
C. Title VII of the Civil Rights Act
D. Family Leave Act
Explanation: Title VII prohibits discrimination based on race, color, religion, sex, or
national origin.
,7. What is performance management?
A. Annual salary negotiation
B. Continuous process of evaluating and improving employee performance
C. Hiring process only
D. Employee termination process
Explanation: It includes setting goals, monitoring progress, and providing feedback.
8. Which HR metric measures employee turnover?
A. Profit margin
B. Absenteeism rate
C. Turnover rate
D. Revenue per employee
Explanation: Turnover rate tracks how many employees leave the organization over time.
9. What is the purpose of compensation and benefits?
A. Reduce employee motivation
B. Eliminate hiring process
C. Attract, retain, and motivate employees
D. Replace HR department
Explanation: Compensation systems reward employees for their work and encourage
retention.
10. Which training method involves learning while performing the job?
A. Classroom training
B. Simulation training
C. On-the-job training
D. Online certification
Explanation: Employees learn by doing tasks in real work environments.
11. What does HRIS stand for?
A. Human Resources Internal System
B. Hiring Recruitment Information System
C. Human Resource Information System
D. Human Relations Integration System
Explanation: HRIS is a software system used to manage HR data.
12. What is the purpose of employee performance appraisals?
A. Hiring new staff
B. Evaluating employee job performance
C. Setting company mission
D. Managing payroll taxes
Explanation: Appraisals assess employee strengths and improvement areas.
13. Which theory suggests employees are motivated by a hierarchy of needs?
A. Herzberg’s Theory
B. Equity Theory
C. Maslow’s Hierarchy of Needs
D. Expectancy Theory
Explanation: Maslow proposed needs range from basic to self-actualization.
14. What is succession planning?
A. Hiring temporary workers
B. Preparing employees to fill key leadership roles
, C. Reducing workforce size
D. Outsourcing HR tasks
Explanation: It ensures leadership continuity in an organization.
15. Which HR function deals with employee grievances?
A. Compensation
B. Recruitment
C. Employee relations
D. Training
Explanation: Employee relations manage conflicts and workplace issues.
16. What is the purpose of a salary survey?
A. Measuring employee satisfaction
B. Comparing pay levels in the market
C. Tracking attendance
D. Evaluating training needs
Explanation: Salary surveys help maintain competitive pay structures.
17. Which act regulates minimum wage and overtime pay in the U.S.?
A. OSHA
B. ADA
C. Fair Labor Standards Act (FLSA)
D. NLRA
Explanation: FLSA sets wage and hour standards.
18. What is diversity management?
A. Reducing workforce size
B. Promoting inclusion of different employee backgrounds
C. Eliminating HR department
D. Increasing workload
Explanation: It ensures fair treatment of all employees.
19. What is the purpose of HR compliance?
A. Increasing sales
B. Marketing products
C. Ensuring adherence to labor laws and regulations
D. Designing products
Explanation: Compliance prevents legal issues and penalties.
20. Which recruitment source is internal?
A. Job boards
B. Social media
C. Employee promotion
D. Recruitment agencies
Explanation: Internal recruitment uses existing employees.
21. What is job analysis?
A. Employee firing process
B. Studying job duties and requirements
C. Payroll calculation
D. Marketing strategy
Explanation: Job analysis defines tasks and skills needed for a role.
