Verified Answers
1. Florence Nightingale: •Founder of nursing
• Improved care and conditions in hospitals
2. Dorothea Dix: •Advocate for mentally ill
—32 states built asylums to care for mental ill
• School teacher, NOT a nurse
3. Hildegard Peplau: •Interpersonal relations in nursing
• Nursing multifaceted
4. Madeline Leininger: •Developed transcultural nursing
5. Mary Mahoney: •America's first African American nurse
• Contributed to home care and the acceptance of African Americans in the field of nursing
6. Asylums: For the care of the needy or sick and especially of the insane
7. Hospitals: Today, treats patients with psychological needs
According to the size of the and its resources
8. Free Standing Facilities: •May also be referred to as detoxification centers, crisis centers, or similar
names
• Treatment centers
9. Psychotropic medications: In 1955, a group of medications called "phenothiazines" was discovered to
have calming and tranquilizing ettects on people. Suddenly, it was possible to control unwanted behaviors and patients
were able to function more independently
10. Deinstitutionalization: Phenothiazines were so ettective that state hospitals and other facilities saw a
large decline in population
New laws pertaining to the care of this population resulted in a movement called " "
,People who had formally required long hospital stays were now able to leave the institution and return to their
communities
, 11. Communication: The ongoing process of sending and receiving messages
12. Process of Communication: ///
It is very important for the sender and receiver to double-check each other's understanding of the message with
feedback
This is CRUCIAL in nursing (Avoids "mixed" or "missed" messages)
13. Verbal and Written Communication: •Process of exchanging information by the spoken or written
word
• It is a subjective part of the communication process
14. Nonverbal Communication: •Involves a person's actions, tone of voice, the way they use their body,
and facial expressions
• has a greater influence on communication than verbal
• More objective than verbal communication because it is observable
15. Aggressive Communication: •Not self-responsible and often begins with the word "YOU"
• Meant to harm people
• Someone who is aggressive may be intending to humiliate others on purpose for control
16. Assertive Communication: •Self-Responsible
• Statements begins with the word "I"
• Expresses the speaker's thoughts and feelings honestly
Examples:
"I think" or "I feel" (techniques of personal empowerment)
17. Social Communication: Day-to-day interactions people have with personal acquaintances
Nurses communicate ditterently with their patients than they do with their friends