HPA 211 Exam 1 Questions With
Verified Answers
Planning involves:
A. keeping the organization on track with its goals
B. Evaluating alterndtives
C. determining the resources to fulfill the organization's mission & achieve
objectives
D. requires daily operational detail - ANSWER C
Which is the following is correct about decision making?
A. requires information about costs and benefits of alternatives
B. uses daily operational information to make changes in processes or stafting
C. measures deviation in performance from plans
D. provides the planning documents to realize the organization's strategic vision
- ANSWER A
Which of the following is true about directing?
A. requires strategic information for work processes and staffing
B. tracks performance measurement
C. specifies the types and quantities of resources for strategic mission
D. requires daily operational detail about costs and revenues for adjustment of
work processes or staffing - ANSWER D
The strategic-level plan:
A. includes the operational-level plan
B. acts as a bridge between the strategic and intermediate level plans
C. is the most detailed of the planning documents
D. is shaped by trends in the organization's environment - ANSWER D
The operational-level plan:
A. includes the intermediate-level plan
B. uses a 1 to 2-year planning horizon
C. includes objectives that link the strategic and intermediate-level plans
D. an analysis of the organization's strengths and weaknesses - ANSWER B
The intermediate-level plan:
A. is a bridge plan
B. uses a 5 to 10-year planning horizon
C. focuses on very detailed objectives
,D. provides the cash flow that fuels the strategic plan - ANSWER A
The intermediate-level plan:
A. is built from an analysis of the external forces shaping an organization's
environment
B. uses a 1-2-year planning horizon
C. serves as the transition from the operational-level to the strategic-level plans
D. provides the cash flow that fuels the strategic plan - ANSWER C
The operational-level plan:
A. bridges the gaps between the intermediate and strategic-level plans
B. Is shaped by the organization's environment
C. includes the budget for revenues and expenses
D. plans for a period of 1 to 10 years - ANSWER C
The strategic-level plan:
A. relies on the cash flow from the operational-level and the acquisition of
resources on the intermediate level
B. include objectives that direct the organization's transition from operational-
level plans
C. Ignores the organization's environment to focus on daily decisions about
resources
D. provides the cash flow to sustain operational-level plans - ANSWER A
Decision making does which of the following?
A. tracks performance
B. compares and evaluates alternatives
C. measures deviation in performance from plans
D. directs resources to improve daily processes - ANSWER B
Which of the following is true for Not-for-profit healthcare organizations?
A. are owned by investors
B. pay taxes
C. expect to ean a profit
D. aim for a surplus of revenue over expenses - ANSWER D
For-profit organizations are owned by:
A. Investors
B. owned by the community
C. Management
D. Employees - ANSWER A
The technical term for profit in a not-for-profit organization is:
A. money
B. net income
C. excess of revenue over expense
, D. payment in lieu of taxes - ANSWER C
The State University of New York (SUNY) is an example of which of the
following?
A. for-profit organization
B. Government not for profit organization
C.voluntary not-for-profit organization
D. government agency - ANSWER B
Aetna, one of the largest U.S. commercial insurers, is an example of which of the
following?
A. For profit organization
B. Gov't sponsored not-for-profit organization
C. voluntary not-for-profit organization
D. government agency - ANSWER A
The American Cancer Society is an example of which of the following?
A. For-profit organization
B. Government not-for profit
C. Voluntary not-for profit
D. government agency - ANSWER C
following? Not-for-profit organizations are "owned" by:
A. Investors
B. credtors
C. Government
D. the community - ANSWER D
Not-for-profit organizations maximize:
A. Revenue
B. services
C. surplus
D. the community - ANSWER B
Accurate and reliable information:
A. Is a product of any information system
B. provides good reports on which non-financial managers may take action
C. depends solely on good software applications
D. all of these - ANSWER B
This helps capture accurate information from clinical and administrative
activities:
A. Flowsheets
B. the Master Patient Index
C. billing software
D. none of these - ANSWER A
Verified Answers
Planning involves:
A. keeping the organization on track with its goals
B. Evaluating alterndtives
C. determining the resources to fulfill the organization's mission & achieve
objectives
D. requires daily operational detail - ANSWER C
Which is the following is correct about decision making?
A. requires information about costs and benefits of alternatives
B. uses daily operational information to make changes in processes or stafting
C. measures deviation in performance from plans
D. provides the planning documents to realize the organization's strategic vision
- ANSWER A
Which of the following is true about directing?
A. requires strategic information for work processes and staffing
B. tracks performance measurement
C. specifies the types and quantities of resources for strategic mission
D. requires daily operational detail about costs and revenues for adjustment of
work processes or staffing - ANSWER D
The strategic-level plan:
A. includes the operational-level plan
B. acts as a bridge between the strategic and intermediate level plans
C. is the most detailed of the planning documents
D. is shaped by trends in the organization's environment - ANSWER D
The operational-level plan:
A. includes the intermediate-level plan
B. uses a 1 to 2-year planning horizon
C. includes objectives that link the strategic and intermediate-level plans
D. an analysis of the organization's strengths and weaknesses - ANSWER B
The intermediate-level plan:
A. is a bridge plan
B. uses a 5 to 10-year planning horizon
C. focuses on very detailed objectives
,D. provides the cash flow that fuels the strategic plan - ANSWER A
The intermediate-level plan:
A. is built from an analysis of the external forces shaping an organization's
environment
B. uses a 1-2-year planning horizon
C. serves as the transition from the operational-level to the strategic-level plans
D. provides the cash flow that fuels the strategic plan - ANSWER C
The operational-level plan:
A. bridges the gaps between the intermediate and strategic-level plans
B. Is shaped by the organization's environment
C. includes the budget for revenues and expenses
D. plans for a period of 1 to 10 years - ANSWER C
The strategic-level plan:
A. relies on the cash flow from the operational-level and the acquisition of
resources on the intermediate level
B. include objectives that direct the organization's transition from operational-
level plans
C. Ignores the organization's environment to focus on daily decisions about
resources
D. provides the cash flow to sustain operational-level plans - ANSWER A
Decision making does which of the following?
A. tracks performance
B. compares and evaluates alternatives
C. measures deviation in performance from plans
D. directs resources to improve daily processes - ANSWER B
Which of the following is true for Not-for-profit healthcare organizations?
A. are owned by investors
B. pay taxes
C. expect to ean a profit
D. aim for a surplus of revenue over expenses - ANSWER D
For-profit organizations are owned by:
A. Investors
B. owned by the community
C. Management
D. Employees - ANSWER A
The technical term for profit in a not-for-profit organization is:
A. money
B. net income
C. excess of revenue over expense
, D. payment in lieu of taxes - ANSWER C
The State University of New York (SUNY) is an example of which of the
following?
A. for-profit organization
B. Government not for profit organization
C.voluntary not-for-profit organization
D. government agency - ANSWER B
Aetna, one of the largest U.S. commercial insurers, is an example of which of the
following?
A. For profit organization
B. Gov't sponsored not-for-profit organization
C. voluntary not-for-profit organization
D. government agency - ANSWER A
The American Cancer Society is an example of which of the following?
A. For-profit organization
B. Government not-for profit
C. Voluntary not-for profit
D. government agency - ANSWER C
following? Not-for-profit organizations are "owned" by:
A. Investors
B. credtors
C. Government
D. the community - ANSWER D
Not-for-profit organizations maximize:
A. Revenue
B. services
C. surplus
D. the community - ANSWER B
Accurate and reliable information:
A. Is a product of any information system
B. provides good reports on which non-financial managers may take action
C. depends solely on good software applications
D. all of these - ANSWER B
This helps capture accurate information from clinical and administrative
activities:
A. Flowsheets
B. the Master Patient Index
C. billing software
D. none of these - ANSWER A
