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Study Guide for CCUFC with 100% Correct Answers | Verified | Latest Update 2026

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Study Guide for CCUFC with 100% Correct Answers | Verified | Latest Update 2026

Institution
CCUFC - Certified Credit Union Financial Counselor
Course
CCUFC - Certified Credit Union Financial Counselor

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Study Guide for CCUFC with 100% Correct
Answers | Verified | Latest Update 2026

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Terms in this set (49)



What are some myths about financial Counselors can provide instant relief & can help
counseling? everyone, and everyone will follow
reccomendations.


Another set of myths about financial If a plan fails, its the members fault & they can
counseling is never succeed and the member will be dedicated
to making the plan work


Another financial counseling myth is Everyone wants to pay off debt and People spend
too much is the cause of financial troubles.


A budgeting financial counseling It requires an accounting background and you
myth is have to deny oneself


What are a few program necessities Confidentiality, Understanding, Multiple methods &
for Financial counseling subjects, and Surveying employees


What are some Essential Qualities of Good listener, Non-Judgmental, and Control the
a Counselor? interview & interactions


Some vital skills of a counselor are Asking perceptive questions, observe nonverbal
clues, Help members assess behaviors and
attitudes.

, Expressing empath for members, Examples of vital financial counselor skills
assist with identifying wants & need,
and assembling a complete financial
picture are


Another set of Vital Financial Develop workable budget and agreement, assess
Counselor Skills are progress, adjust plans, offer hope and motivate
implement spending plans


What do counselors need to help Their money attitudes, behaviors, & perceptions.
members change? Not their values


What are values? One's deeply held principles on stands of behavior,
a judgement of what is important in life.


Name the 3 decision making tools? Essential Obligations, Force-Field Analysis, and
Cost-Benefit Analysis


What is an Essential Obligation Needs the member must fulfill


Define what a Force-Field Analysis is. A method used to view all the forces in favor of or
against a plan, so a decision can be made


What is a Cost Benefit Analysis? Weighting the cost and benefit of two possible
solutions to determine workable and beneficial
solutions.


What are some Decision-Making Scaling, Reframing, Using Exceptions, Future
Techniques? Pacing, Quotes & Stories, and Metaphors


What is Scaling Rating systems used to assign numerical rankings
to needs, goals or levels of motivation.

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Institution
CCUFC - Certified Credit Union Financial Counselor
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CCUFC - Certified Credit Union Financial Counselor

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