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The ____________________ is the communication with a client that determines the
clients needs and how to achieve the desired results. - ANSWERS-Client consultation
The document also known as a client questionnaire, consultation card or health history
form is the client ____________________ - ANSWERS-Intake form
The act of successfully sharing information between two or more people so that the
information is understood is called ________________. - ANSWERS-Effective
communication
When communicating with your salon manager about an issue or problem it is
recommended that you ____________ before hand. - ANSWERS-Think of possible
solutions.
As you interact and communicate with coworkers, you should be honest and
_________________. - ANSWERS-Sensitive
Is a client is revealing increasingly personal details, as one recommended strategy is
that you ____________ or find a reason to excuse yourself, and when you return,
change the subject or suggest a mini relaxation service. - ANSWERS-Change the
subject.
As a cosmetologist, do not attempt to fulfill the role of ____________________ career
guid, parental sounding board, or motivational coach for any of your clients. -
ANSWERS-Counselor.