T or F: A 9-1-1 Officer can be found guilty of willful neglect (gross negligence) if they fail to
follow agency procedures during a 9-1-1 call - ANSWER True
T or F: Tipping off someone about a criminal investigation is a misdemeanor - ANSWER
False
T or F: If you query the state teletype system to check a license plate or a criminal history fr a
friend who is not in law enforcement, you can be prosecuted for a felony - ANSWER True
List three branches of the federal government - ANSWER Executive, Legislative, and Judi-
cial
T or F: Petty theft is a felony - ANSWER False
T or F: Aggravated assault and/or battery is a felony - ANSWER True
The typical full-time fire department (from the course manual) is typically segmented by the
following method:
A. District, personnel, station
B. District, battalion, company
C. District, organization, personnel - ANSWER B- District, battalion, company
The first priority of the 9-1-1 Officer - ANSWER Obtain and verify the location of the
emergency
1
, The second priority of the 9-1-1 Officer on an Emergency Call - ANSWER Determine the
type of call
The three basic elements of a telecommunication system are
A. Optical fiber, Network, Modern
B. Signal, Channel, ATM
C. Transmitter, transmission medium, receiver - ANSWER C- Transmitter, transmission me-
dium, receiver
List the two emergency response modes - ANSWER Emergency
Non-Emergency
List two enhancements to a basic 9-1-1 system that makes it an Enhanced 9-1-1 (E9-1-1) -
ANSWER Ani and Ali
The person who sends information - ANSWER Sender
The content of information sent by sender - ANSWER Message
The response from the receiver back to sender which the sender uses to ensure understand-
ing - ANSWER Feedback
The person who receives the information sent - ANSWER Receiver
Select the types of TDD calls a cell taker may receive
2
follow agency procedures during a 9-1-1 call - ANSWER True
T or F: Tipping off someone about a criminal investigation is a misdemeanor - ANSWER
False
T or F: If you query the state teletype system to check a license plate or a criminal history fr a
friend who is not in law enforcement, you can be prosecuted for a felony - ANSWER True
List three branches of the federal government - ANSWER Executive, Legislative, and Judi-
cial
T or F: Petty theft is a felony - ANSWER False
T or F: Aggravated assault and/or battery is a felony - ANSWER True
The typical full-time fire department (from the course manual) is typically segmented by the
following method:
A. District, personnel, station
B. District, battalion, company
C. District, organization, personnel - ANSWER B- District, battalion, company
The first priority of the 9-1-1 Officer - ANSWER Obtain and verify the location of the
emergency
1
, The second priority of the 9-1-1 Officer on an Emergency Call - ANSWER Determine the
type of call
The three basic elements of a telecommunication system are
A. Optical fiber, Network, Modern
B. Signal, Channel, ATM
C. Transmitter, transmission medium, receiver - ANSWER C- Transmitter, transmission me-
dium, receiver
List the two emergency response modes - ANSWER Emergency
Non-Emergency
List two enhancements to a basic 9-1-1 system that makes it an Enhanced 9-1-1 (E9-1-1) -
ANSWER Ani and Ali
The person who sends information - ANSWER Sender
The content of information sent by sender - ANSWER Message
The response from the receiver back to sender which the sender uses to ensure understand-
ing - ANSWER Feedback
The person who receives the information sent - ANSWER Receiver
Select the types of TDD calls a cell taker may receive
2
