CERTIFIED EXAM QANDA 2026 STUDY
SHEET QUESTIONS AND SOLUTIONS
GRADED A+
●● A company evaluates productivity solutions to implement.
The solution must be able to:
Provide employees access to Microsoft Office applications.
Minimize the company's maintenance and management costs.
You need to recommend a solution.
Which type of cloud service should you recommend?.
Answer: Software as a Service (SaaS)
●● A company uses Microsoft Office Pro Plus 2019.
The company is considering migrating to Microsoft 365.
You need to identify the capabilities that the company would gain access
to by migrating to Microsoft 365.
Which three capabilities should you identify? Each correct answer
presents a part of the solution..
Answer: Integrates with Microsoft Graph 365.,
Minimizes management overhead.,
Access to the latest features.
,●● A company runs its workloads in a datacenter. The company is
considering moving workloads to the cloud and need to understand
cloud concepts.
What is a benefit of moving to the cloud?.
Answer: The cloud allows resources to scale up or scale down as
business needs change.
●● A company operates exclusively with on-premises services and is
using Microsoft Office Pro Plus 2019 for all employees.
The company's CIO is considering migrating to Microsoft 365.
You need to identify the cloud service needed for the companies'
employees to access Microsoft 365 apps.
Which cloud service should you identify?.
Answer: Microsoft Entra ID
●● A company uses Microsoft 365.
The company needs to perform the following administrative activities:
View invoices and past billing statements.
Modify the current payment method.
Update the email notification for billings to the new manager's email.
Which administrative center should you recommend?.
Answer: Microsoft 365 admin center
,●● A company plans to use Microsoft 365.
The company expresses the need to use Microsoft Software Assurance.
You need to recommend the pricing model that includes the Microsoft
Software Assurance benefit.
Which pricing model should you recommend?.
Answer: Microsoft Volume Licensing
●● A company plans to implement Microsoft 365 for 500 employees.
Employees work from desktop and laptop computers and need to use the
Microsoft Office desktop applications.
You need to recommend the appropriate subscription plan.
Which subscription plan should you recommend?.
Answer: Microsoft 365 E3
●● A company purchased Microsoft Office 2019 for all its employees
without an existing Microsoft Volume Licensing agreement.
The company needs to know which user subscription licensing (USL)
option will minimize the cost while transitioning to Microsoft 365.
You need to recommend a licensing solution.
Which solution should you recommend?.
Answer: Add-on USLs
, ●● A company plans to transition to Microsoft 365.
The company is an on-premises software assurance customer and needs
a base license type that offers cloud relevant software assurance benefits.
You need to recommend a user subscription license (USL).
Which license should you recommend?.
Answer: From SA USLs
●● A company uses Microsoft 365.
The company records a monthly uptime percentage below 95%.
Which percentage of service credit can the company receive from
Microsoft?.
Answer: 100 percent
●● A company uses Microsoft 365.
The company is concerned about the impact of downtime.
You need to explain when the company will receive service credit due to
a decrease in uptime.
Below which percentage of monthly uptime threshold would result in
100 percent service credit?.
Answer: 95 percent
●● A company uses Microsoft 365.