Management Information Systems: Managing the
Digital Firm 16th Edition – Practice Questions &
Verified Answers
1. An information system is defined as:
A. Hardware only
B. Software only
C. A set of components that collect, process, and distribute information
D. Internet connection only
Answer: C
Solution: MIS includes people, processes, data, hardware, and software.
2. The main purpose of MIS is to:
A. Replace management
B. Support decision-making
C. Eliminate data
D. Reduce employees
Answer: B
3. The digital firm is one where:
,A. Only executives use computers
B. Most business processes are digitally enabled
C. Paper systems dominate
D. No internet is used
Answer: B
4. TPS stands for:
A. Technical Processing System
B. Transaction Processing System
C. Total Performance System
D. Tactical Planning System
Answer: B
5. TPS is used for:
A. Strategic planning
B. Daily operations
C. Forecasting only
D. AI modeling
Answer: B
6. MIS primarily supports:
A. Strategic level only
B. Middle management
C. External users only
D. Customers only
Answer: B
7. DSS stands for:
A. Data Storage System
B. Decision Support System
, C. Digital Security System
D. Data Sharing System
Answer: B
8. DSS is used for:
A. Routine transactions
B. Complex decision-making
C. Hardware repair
D. Payroll only
Answer: B
9. ESS is used by:
A. Operational staff
B. Top executives
C. Customers
D. Suppliers
Answer: B
10. ESS supports:
A. Daily transactions
B. Strategic decisions
C. Coding
D. Hardware installation
Answer: B
11. Data means:
A. Processed information
B. Raw facts
C. Final reports
D. Decisions