BUS 1201 Chapter 9 & 10 & 11 (Study Guide
Test 2) With Complete Solutions
Human Resource management(HRM)- - ANSWER All the activities involved in
acquiring, maintaining, and developing an organization's human resource.
What are the 3 phases of Human resource management? - ANSWER 1. Acquiring
2. Maintaining
3. Developing human resources
Human resource management has five separate activities which are.... -
ANSWER 1. Human resources planning
2. Job analysis
3. recruiting
4. selection
5. orientations.
Human resources planning- - ANSWER Determining the firm's future human
resource needs
Recruiting- - ANSWER Attracting people to apply for positions.
Selection - ANSWER choosing and hiring the most qualified applicants.
Orientation- - ANSWER hiring new employees with the firm.
Employee Relations- - ANSWER Increasing employee job satisfaction through
satisfaction surveys, employee communication programs, exit interviews, and
fair treatment .
Compensation- - ANSWER Rewarding employee effort through monetary
payments.
Benefits- - ANSWER providing rewards to ensure employee well-being.
The development phase of Human resource management is? - ANSWER The
improving employee's skills and expanding their capabilities.
What are the two important activities of the development phase? - ANSWER 1.
Training and development
2. Performance appraisal.
,Training and Development- - ANSWER Teaching employee's new skills and new
jobs, and more effective ways of performing their present job.
Performance appraisal- - ANSWER assessing employees current and potential
performance levels.
Human resource management is a shared responsibility of ______ and _____. -
ANSWER Line managers and staff human resource management specialist.
Human resource planning- - ANSWER The development of strategies to meet a
firm's future human resources needs.
Forecasting Human resources demand- - ANSWER Will provide information
about future business ventures, new product, and projected expansions or
contraction of specific product lines.
HRM managers use forecasting information to.... - ANSWER determine number
of employees required and their qualifications.
Replacement chart- - ANSWER A list of key personal and their possible
replacements within a firm.
Two useful techniques for forecasting human resources supply are _________
and __________. - ANSWER 1. Replacement chart
2. The Skills inventory
Skill Inventory- - ANSWER A searchable database containing information on the
skills and experience of all present employees which can be mined to find
candidates to fill available positions.
Once they have forecasted the supply and demand for personal HR planners
can...... - ANSWER form a course of action for matching one with the other.
When demand is predicted to be greater than supply, they must make plans.... -
ANSWER to recruit new employees.
Attrition- - ANSWER The normal reduction in the workforce that occurs when
employee's leave a firm due to retirement or finding a new job.
Lay off- - ANSWER Dismissal from the workforce until they are needed again.
Early retirement- - ANSWER Another option for reducing workforce size.
Buyouts- - ANSWER Similar to early retirement in that employees are offered a
severance package in order to leave their jobs.
, Fired- - ANSWER Failure to measure up to a specified performance standard.
Cultural (or workplace) diversity- - ANSWER Difference among people n a
workforce owing to race, ethnicity, and gender.
What are the advantages of cultural diversity? - ANSWER 1. cost
2. resource acquisition
3. marketing edge
4. Flexibility
5. creativity
6. promblem solving
7. Billingual skills
Job analysis- - ANSWER A systematic procedure for studying jobs to determine
their various elements and requirements.
Job description- - ANSWER A list of the element that make up a particular job.
Job specification- - ANSWER A list of the qualifications required to perform a
particular job.
Such as certain skills, abilities, education, and experience.
Recruiting- - ANSWER The process attracting qualified job applicants.
external recruiting- - ANSWER The attempt to attract job applicants from outside
an organization.
what are examples of external recruiting? - ANSWER 1. activities on college
campuses
2. open houses
3. news papers
Advantages of external recruiting are..... - ANSWER brings people into a firm
who have new perspective and varied business backgrounds
Disadvantage of external recruiting are.... - ANSWER 1. Brings resentment for
current employees who want to move up in the company.
2. expensive
Internal recruiting- - ANSWER Considering present employees as applicants for
available positions.
Selection- - ANSWER The process of gathering information about applicants for
a position about and then using that information to choose the most appropriate
applicant.
Test 2) With Complete Solutions
Human Resource management(HRM)- - ANSWER All the activities involved in
acquiring, maintaining, and developing an organization's human resource.
What are the 3 phases of Human resource management? - ANSWER 1. Acquiring
2. Maintaining
3. Developing human resources
Human resource management has five separate activities which are.... -
ANSWER 1. Human resources planning
2. Job analysis
3. recruiting
4. selection
5. orientations.
Human resources planning- - ANSWER Determining the firm's future human
resource needs
Recruiting- - ANSWER Attracting people to apply for positions.
Selection - ANSWER choosing and hiring the most qualified applicants.
Orientation- - ANSWER hiring new employees with the firm.
Employee Relations- - ANSWER Increasing employee job satisfaction through
satisfaction surveys, employee communication programs, exit interviews, and
fair treatment .
Compensation- - ANSWER Rewarding employee effort through monetary
payments.
Benefits- - ANSWER providing rewards to ensure employee well-being.
The development phase of Human resource management is? - ANSWER The
improving employee's skills and expanding their capabilities.
What are the two important activities of the development phase? - ANSWER 1.
Training and development
2. Performance appraisal.
,Training and Development- - ANSWER Teaching employee's new skills and new
jobs, and more effective ways of performing their present job.
Performance appraisal- - ANSWER assessing employees current and potential
performance levels.
Human resource management is a shared responsibility of ______ and _____. -
ANSWER Line managers and staff human resource management specialist.
Human resource planning- - ANSWER The development of strategies to meet a
firm's future human resources needs.
Forecasting Human resources demand- - ANSWER Will provide information
about future business ventures, new product, and projected expansions or
contraction of specific product lines.
HRM managers use forecasting information to.... - ANSWER determine number
of employees required and their qualifications.
Replacement chart- - ANSWER A list of key personal and their possible
replacements within a firm.
Two useful techniques for forecasting human resources supply are _________
and __________. - ANSWER 1. Replacement chart
2. The Skills inventory
Skill Inventory- - ANSWER A searchable database containing information on the
skills and experience of all present employees which can be mined to find
candidates to fill available positions.
Once they have forecasted the supply and demand for personal HR planners
can...... - ANSWER form a course of action for matching one with the other.
When demand is predicted to be greater than supply, they must make plans.... -
ANSWER to recruit new employees.
Attrition- - ANSWER The normal reduction in the workforce that occurs when
employee's leave a firm due to retirement or finding a new job.
Lay off- - ANSWER Dismissal from the workforce until they are needed again.
Early retirement- - ANSWER Another option for reducing workforce size.
Buyouts- - ANSWER Similar to early retirement in that employees are offered a
severance package in order to leave their jobs.
, Fired- - ANSWER Failure to measure up to a specified performance standard.
Cultural (or workplace) diversity- - ANSWER Difference among people n a
workforce owing to race, ethnicity, and gender.
What are the advantages of cultural diversity? - ANSWER 1. cost
2. resource acquisition
3. marketing edge
4. Flexibility
5. creativity
6. promblem solving
7. Billingual skills
Job analysis- - ANSWER A systematic procedure for studying jobs to determine
their various elements and requirements.
Job description- - ANSWER A list of the element that make up a particular job.
Job specification- - ANSWER A list of the qualifications required to perform a
particular job.
Such as certain skills, abilities, education, and experience.
Recruiting- - ANSWER The process attracting qualified job applicants.
external recruiting- - ANSWER The attempt to attract job applicants from outside
an organization.
what are examples of external recruiting? - ANSWER 1. activities on college
campuses
2. open houses
3. news papers
Advantages of external recruiting are..... - ANSWER brings people into a firm
who have new perspective and varied business backgrounds
Disadvantage of external recruiting are.... - ANSWER 1. Brings resentment for
current employees who want to move up in the company.
2. expensive
Internal recruiting- - ANSWER Considering present employees as applicants for
available positions.
Selection- - ANSWER The process of gathering information about applicants for
a position about and then using that information to choose the most appropriate
applicant.
