CORRECT ANSWERS.
What are SMART goals? Answer - specific, measurable, attainable, realistic,
time bound
What are Maslow's hierarchy of needs? Answer - physiological, safety,
love/belonging, esteem, self-actualization
What is leadership? Answer - The process of influencing people by providing
purpose, direction, and motivation to accomplish the mission and improve the
organization.
What are the behaviors of a charismatic leader? Answer - Vision articulation,
optimism, encouragement, risk-taking
What are the personal qualities of a charismatic leader? Answer - Self-
confidence, eloquence, high energy, desire for change
What is a market failure? Answer - failure to allocate resources efficiently for
goods and services that are demanded
What is Theory X? Answer - assumes the average person dislikes work and will
avoid it if possible. Therefore, people must be forced, controlled, and
threatened with punishment to accomplish organizational goals.