Answers
1. Which of the following techniques should you use to gather
information about a patient having chest pain?
-ask closed ended questions
-summarize patient information
-ask open ended questions
-demonstrate empathy
Answer ask open ended questions
2. A terminally ill patient is crying uncontrollably and refusing to eat
or see their family. Which stage of Kubler-Ross stage of grief is
this?
-depression
-acceptance
-denial
-anger
Answer depression
3. A medical assistant can provide patient care coordination and
community resources through which of the following?
,-patient navigator
-occupational therapist
-medical technologist
-physician assistant
Answer patient navigator
4. When coaching a patient, which of the following is an example
of disease prevention?
-providing hand-on instruction about how to check a blood glucose
level at home
-providing instructions about effective hand washing
-providing a patient with information about annual diabetic eye exam
-providing an instructional video based on the patient home health
care and follow-up appointments
Answer providing instructions about effective hand washing
5. A medical assistant is performing intake for a 6-month-old
patient. Which of the following measurements is required to
complete the pediatric growth
chart?
-head circumference
-body mass index
,-pain level
-waist circumference
Answer head circumference
6. A patient calls the provider's office requesting their lab
results. A medical assistant notes an authorization on the
patient's medical record to give the patient the results when they
call. Which of the following actions should the medical assistant
take to maintain the patient's confidentiality?
-move to a private office
-make calls after hours
-send the results in writing
-place the call on speaker
Answer move to a private office
7. A medical assistant is preparing a patient for a vaginal examination
and a pap test. In which of the following positions should the assistant
place the patient for this procedure?
-fowler's
-prone
-lateral semi-prone recumbent
-lithotomy
Answer lithotomy
, 8. A medical assistant receives a prescription to administer an
intramuscular injection to a patient. Which of the following angles
should the assistant use to administer the injection?
-10
-15
-45
-90
Answer 90
9. When assisting a provider with a medical emergency, the
medical assistant should recognize that which of the of the following
types of shock involves an excessive loss of blood or other body
fluids?
-cardiogenic
-neurogenic
-anaphylactic
-hypovolemic
Answer hypovolemic
10. A medical assistant is collecting a 24-hour urine specimen.
Which of the following should the assistant document during a 24-
hour urine specimen collection?