1|Page
CRCR Review Questions and Answers with 100% Correct
Solutions UPDATED!!!
Which option is NOT a main HFMA Healthcare Dollars and
Sense revenue cycle initiative?
A) Patient Financial Communications
B) Medical Account Resolution
C) Price Transparency
D) Process Compliance - ANSWER D) Process Compliance
Approximately what ______% of billing information is obtained
during the registration process (Patient Access). - ANSWER 40%
What is the objective of the HCAHPS initiative?
A) To conduct evaluations concerning patients' perspective on
hospital care.
B) To provide a standardization method for evaluating patients'
perspective on hospital care.
C) To provide clear communication and good customer service,
which will give the provider a competitive edge.
,2|Page
D) To make certain that during registration key information is
verified by means of a picture ID and insurance card. - ANSWER
B) To provide a standardization method for evaluating patients'
perspective on hospital care.
Which option is NOT a department that supports and
collaborates with the revenue cycle?
A) Finance
B) Clinical Services
C) Information Technology
D) Assisted Living Services - ANSWER D) Assisted Living Services
What must a SNF have to participate in the Medicare Program?
- ANSWER A written transfer agreement with one of more
participating hospitals providing for the transfer of patients
between the hospital and SNF.
In order to qualify for Medicare Coverage of Home Health
Service a patient must meet 2 conditions. - ANSWER 1) An MD
must certify that a patient is confined to his/her residence (Not
necessarily bedridden). Leaving the home would be a
considerable effort
, 3|Page
2) Hospitals and SNFs may not be considered a place of
residence for purposes of home health coverage.
Which options is NOT a continuum of care provider?
A) Physician
B) Skilled Nursing Facility (SNF)
C) Health Plan Contracting
D) Hospice - ANSWER C) Health Plan Contracting
Which of the following are essential elements of an effective
compliance program?
A) Oversight of personnel by high-level personnel.
B) Established compliance standards and procedures.
C) Designation of a compliance offices employees within the
Billing department.
D) Reasonable methods to achieve compliance with standards,
including monitoring systems and hotlines.
E) Automatic dismissal of any employee excluded from
participating in a federal healthcare program. - ANSWER A, B,
and D
A) Oversight of personnel by high-level personnel.
CRCR Review Questions and Answers with 100% Correct
Solutions UPDATED!!!
Which option is NOT a main HFMA Healthcare Dollars and
Sense revenue cycle initiative?
A) Patient Financial Communications
B) Medical Account Resolution
C) Price Transparency
D) Process Compliance - ANSWER D) Process Compliance
Approximately what ______% of billing information is obtained
during the registration process (Patient Access). - ANSWER 40%
What is the objective of the HCAHPS initiative?
A) To conduct evaluations concerning patients' perspective on
hospital care.
B) To provide a standardization method for evaluating patients'
perspective on hospital care.
C) To provide clear communication and good customer service,
which will give the provider a competitive edge.
,2|Page
D) To make certain that during registration key information is
verified by means of a picture ID and insurance card. - ANSWER
B) To provide a standardization method for evaluating patients'
perspective on hospital care.
Which option is NOT a department that supports and
collaborates with the revenue cycle?
A) Finance
B) Clinical Services
C) Information Technology
D) Assisted Living Services - ANSWER D) Assisted Living Services
What must a SNF have to participate in the Medicare Program?
- ANSWER A written transfer agreement with one of more
participating hospitals providing for the transfer of patients
between the hospital and SNF.
In order to qualify for Medicare Coverage of Home Health
Service a patient must meet 2 conditions. - ANSWER 1) An MD
must certify that a patient is confined to his/her residence (Not
necessarily bedridden). Leaving the home would be a
considerable effort
, 3|Page
2) Hospitals and SNFs may not be considered a place of
residence for purposes of home health coverage.
Which options is NOT a continuum of care provider?
A) Physician
B) Skilled Nursing Facility (SNF)
C) Health Plan Contracting
D) Hospice - ANSWER C) Health Plan Contracting
Which of the following are essential elements of an effective
compliance program?
A) Oversight of personnel by high-level personnel.
B) Established compliance standards and procedures.
C) Designation of a compliance offices employees within the
Billing department.
D) Reasonable methods to achieve compliance with standards,
including monitoring systems and hotlines.
E) Automatic dismissal of any employee excluded from
participating in a federal healthcare program. - ANSWER A, B,
and D
A) Oversight of personnel by high-level personnel.
