Complete Solutions | Hyperspace Certification Prep | Pass
Guaranteed - A+ Graded
EPIC Navigation & Patient Lists (Flashcard Style)
Q1: You want to quickly jump to the Patient Station in Hyperspace without using your
mouse. What is the keyboard shortcut?
A. Ctrl + P
B. F2 [CORRECT]
C. Alt + S
D. Ctrl + Shift + N
Correct Answer: B
Rationale: Pressing F2 is the universal EPIC shortcut to instantly snap your cursor to
the Patient Station search bar. Ctrl+P typically prints, Alt+S saves, and Ctrl+Shift+N
opens a new note.
Q2: You are looking at your patient list and see a small, yellow triangle next to a
patient's name. What does this icon usually indicate?
A. The patient has a critical lab result.
B. The patient is currently in the Emergency Department.
C. The patient has an allergy flagged in their chart. [CORRECT]
D. The patient's account has a billing hold.
Correct Answer: C
Rationale: A yellow triangle on the patient list is EPIC's standard visual cue for an
allergy. A red exclamation point usually denotes a critical result, and different icons
represent ED status or billing holds depending on your organization's specific
configuration.
Q3: Let's say you need to pull up a patient's chart but only remember their room number
and last name. Which search field in the Patient Station is best for this?
A. MRN
B. Name
C. Account [CORRECT]
D. Visit
Correct Answer: C
Rationale: The Account search field allows you to combine identifiers like room
numbers, bed letters, and last names (e.g., "456A Smith"). MRN and Name fields are
exact or near-exact matches, while Visit searches require an encounter number.
,Q4: You accidentally close a chart tab you were working in. What is the fastest way to
get it back without searching for the patient again?
A. Click the "Home" button and search the recent list.
B. Press Ctrl + Shift + T to reopen the closed tab. [CORRECT]
C. Right-click the toolbar and select "Restore Tab."
D. Log out and log back in to restore your session.
Correct Answer: B
Rationale: Just like in a web browser, Ctrl + Shift + T reopens your most recently closed
chart tab in Hyperspace. The other options will waste time and interrupt your workflow.
Q5: What is the primary purpose of the "Favorites" activity in EPIC?
A. To store your most frequently used SmartPhrases.
B. To quickly access your customized list of charts, reports, and activities. [CORRECT]
C. To pin your favorite patients to the top of your patient list.
D. To save your preferred chart view layouts.
Correct Answer: B
Rationale: The Favorites activity is a customizable dashboard where you pin the charts,
patient lists, note templates, and reports you use every day so you don't have to hunt
through menus.
Q6: You want to add a patient to a personal list so you can easily follow them during
your shift. Where do you go to do this?
A. Right-click the patient's name in the Patient Station and select "Add to List."
B. Open their chart, click the "Chart Options" menu, and choose "Add to Patient List."
[CORRECT]
C. Click the "Lists" activity and manually type in the patient's MRN.
D. Go to the Patient Station, check the box next to their name, and click "Add."
Correct Answer: B
Rationale: To add a patient to a personal list, you must be inside their chart. From there,
you open the Chart Options menu (the gear or three lines) and select "Add to Patient
List" to choose which list they belong on.
Q7: A colleague asks you for a patient's MRN, but you only have their chart open.
Where can you find the MRN in the chart without hunting through the demographics?
A. It is always displayed in the top-left corner of the screen as you hover over the
patient's name. [CORRECT]
B. You must go to the "History" tab and look at the registration summary.
C. It is only visible on the Patient Station, not inside the chart.
D. Right-click anywhere on the screen and select "Show MRN."
Correct Answer: A
,Rationale: EPIC displays the patient's MRN (and often their account number and DOB)
in a small hover-box in the upper left corner when you hover your mouse over the
patient's name in the header.
Q8: You are reviewing your "My Patient List" and notice a patient's name is grayed out,
and it says "Discharged" next to it. What does this mean for your workflow?
A. You cannot open the chart anymore.
B. You can still open the chart, but you cannot add new documentation or orders.
[CORRECT]
C. The patient has been transferred to another unit, and you need to find them on a
different list.
D. The patient is currently in the process of being discharged and you should wait.
Correct Answer: B
Rationale: A grayed-out name typically means the encounter is closed or discharged.
You can still access the chart for review, but any new documentation or orders would
need to be placed in a new encounter or linked to a readmission.
Q9: What happens if you press F6 while inside a patient's chart?
A. It opens the In-Basket.
B. It closes the current chart tab and returns you to the Patient Station. [CORRECT]
C. It opens the Notes activity.
D. It splits your screen horizontally.
Correct Answer: B
Rationale: F6 is the standard shortcut to close the current chart tab. If it's your only open
tab, it takes you back to the Patient Station or your previous workspace.
Q10: You want to quickly switch between viewing the patient's flowsheets and their
notes without closing either one. What is the best way to do this?
A. Use the "Window" menu to tile them side-by-side.
B. Click the "Tabs" button on the toolbar to see all open tabs and select the one you
want. [CORRECT]
C. Close the flowsheet and reopen it to bring it to the front.
D. Press F2 and search for the patient again to open a new instance.
Correct Answer: B
Rationale: If you have multiple tabs open in a chart, clicking the "Tabs" dropdown on the
toolbar shows you a list of everything you have open, allowing you to jump directly to
the flowsheet or note you need.
Q11: You need to find a specific lab test result from two years ago. Which chart tab is
going to get you there the fastest?
A. Chart Review
, B. Results [CORRECT]
C. Flowsheets
D. History
Correct Answer: B
Rationale: The Results tab is specifically designed to search, filter, and view all
historical lab, imaging, and procedure results. Chart Review has the data too, but
Results offers better filtering for specific lab values.
Q12: You want to see a quick snapshot of a patient's vital signs, allergies, and active
medications all on one screen before walking into their room. Where should you look?
A. The Storyboard
B. The Patient Station
C. The Summary tab [CORRECT]
D. The Flowsheets tab
Correct Answer: C
Rationale: The Summary tab is built to be a high-level dashboard. It displays key clinical
data like vitals, recent labs, active meds, and allergies in a consolidated view for quick
reference.
Q13: How do you know if a patient has an active In-Basket message waiting for you
specifically?
A. A small envelope icon appears next to their name on your patient list. [CORRECT]
B. The patient's chart tab flashes red.
C. You receive a desktop pop-up notification.
D. The patient's name is bolded on the census list.
Correct Answer: A
Rationale: EPIC uses a small envelope icon on the patient list or in the patient header to
indicate there is an unresolved In-Basket message routed to you for that patient.
Q14: You are in the Patient Station and want to search for all patients on your team who
have the word "Isolation" in their room assignment. How can you do this?
A. Type "Isolation" into the main Patient Station search bar and hit enter.
B. Open the "Lists" activity and use the filter/search bar at the top of your patient list.
[CORRECT]
C. You cannot search by room text; you must know the exact room number.
D. Go to the "Summary" tab and use the find function (Ctrl+F).
Correct Answer: B
Rationale: When you have a patient list open, there is a search/filter bar right above the
list. Typing "Isolation" there will instantly filter your list to show only those rooms.