CMAA EXAM Questions with 100% Correct Answers

CMAA EXAM Questions with 100%
Correct Answers
WhichAofAtheAfollowingAitemsAshouldAaAmedicalAadministrativeAassistantAforwardAtoAaAprov
iderAwhoAisAawayAfromAtheAoffice?A-AAnswer✓AUrgentAmail


AAmedicalAadministrativeAassistantAisApreparingAtoAmailAaAmedicalAdeviceAtoAaApatient.AW
hichAofAtheAfollowingAtypesAofAextraAservicesAshouldAtheAassistantAuseAtoAensureAtheApack
ageAhasAprotectionAagainstAlossAorAdamageAofAupAtoA$5,000?A-AAnswer✓AInsuredAMail


InsuredAmailAisAanAextraAserviceAprovidingAprotectionAagainstAlossAorAdamageAofAupAtoA$
5,000.


WhichAofAtheAfollowingAtasksAshouldAaAmedicalAadministrativeAassistantAperform?A-
AAnswer✓ACompleteAanAinventoryAlistAofAofficeAsupplies.


TheAassistantAshouldAcompleteAanAinventoryAofAofficeAsupplies.


AAmedicalAadministrativeAassistantAisAcreatingAanAappointmentAforAaApatient.AWhichAofAthe
AfollowingAactionsAshouldAtheAassistantAtakeAfirst?A-
AAnswer✓AConfirmAtheApatientAorAcaller'sAidentity.


ConfirmingAtheApatientAorAcallerAidentityAisAtheAfirstAstepAtakenAbyAtheAassistantAandAisAi
mportantAinAavoidingAduplicateArecordsAandAverifyingAidentifiers,AsuchAasAnameAandAdateA
ofAbirth.


AAmedicalAadministrativeAassistantAdiscoversAtwoAchartsAthatAtheyAsuspectAareAforAtheAsam
eApatient.AWhichAofAtheAfollowingAareAtwoAidentifiersAtheAassistantAshouldAcheckAtoAensure
AtheAtwoAchartsAareAforAtheAsameApatient?A-
AAnswer✓APatient'sAlastAnameAandAdateAofAbirth


TheAassistantAshouldAcheckAtheApatient'sAlastAnameAandAdateAofAbirthAtoAensureAtheAtwoAc
hartsAareAforAtheAsameApatient.


WhichAofAtheAfollowingAisAtheAprocessAofAdeterminingAhowAlongAspecificAaccountAbalancesA
haveAbeenAoutstanding?A-AAnswer✓AAccountAaging

,TheAprocessAofAdeterminingAhowAlongAspecificAaccountAbalancesAhaveAbeenAoutstandingAisAc
alledAaccountAaging.


AAmedicalAadministrativeAassistantAisAinteractingAwithAaApatientAwhoAisAuncooperativeAand
AisAdisplayingAemotionalAdistressAdueAtoAanAextendedAwaitAtimeAtoAseeAtheAprovider.AWhic
hAofAtheAfollowingAactionsAshouldAtheAassistantAtake?A-
AAnswer✓AExpressAempathyAtoAtheApatient.


TheAassistantAshouldAexpressAempathyAtoAtheApatient.


WhichAofAtheAfollowingAtypesAofAconsentAshouldAaAmedicalAadministrativeAassistantArelyAup
onAwhenAaApatientAcannotAspeakAforAthemselvesAdueAtoAaAmedicalAemergency?A-
AAnswer✓AImplied


ImpliedAconsentAinvolvesAtheApatientAconsentingAbyAnonverbalAactionAorAconduct,AsuchAasAw
henAtheApatientAcannotAspeakAforAthemselvesAdueAtoAaAmedicalAemergency.


WhichAofAtheAfollowingAinvolvesAgroupsAofAhealthAcareAprovidersAworkingAinAcollaborationA
toAprovideAhigh-qualityApatientAcareAtoAMedicareArecipients?A-
AAnswer✓AAccountableACareAOrganizationA(ACO)


AnAACOAinvolvesAgroupsAofAhealthAcareAprovidersAworkingAtogetherAtoAcoordinateAhigh-
qualityApatientAcareAforAMedicareArecipients.


AAthird-
partyApayerAisArequestingAdocumentationAtoAsupportAbilledAservices.AWhichAofAtheAfollowing
AisAtheAappropriateAdocumentAtheAmedicalAadministrativeAassistantAshouldAforwardAtoAtheAt
hird-partyApayer?A-AAnswer✓AProgressANotes


ProgressAnotesAareApartAofAtheAmedicalAchartAandAincludeAdocumentationApertainingAtoAdia
gnosticAfindings.ATheseAdocumentsAareAauthorizedAtoAbeAforwardedAtoAthird-
partyApayersAtoAsupportAbilledAservices.


AAmedicalAadministrativeAassistantAisAverifyingAaApatient'sAinsuranceAcoverage.AAfterAmakin
gAaAphotocopyAofAtheApatient'sAinsuranceAcard,AwhichAofAtheAfollowingAactionsAshouldAtheA
assistantAtakeAnext?A-AAnswer✓AAddAtheAdateAtoAtheAphotocopyAofAtheAcard.

,TheAnextAstepAtheAassistantAshouldAtakeAisAtimestampingAtheAdateAtheAcopyAwasAmadeAor
AwritingAinAtheAdateAonAtheAcopy.


WhichAofAtheAfollowingAisAtheApartAofAtheAendocrineAsystemAthatAproducesAmelatoninAandA
regulatesAsleepApatterns?A-AAnswer✓APinealAgland


TheApinealAglandAisAlocatedAinAtheAbrainAandAproducesAmelatonin,AwhichAregulatesAsleep.


WhichAofAtheAfollowingAestablishesAtheAunitsAusedAtoAdetermineAMedicareAfeeAschedulesAba
sedAonAoverheadAexpenses,AamountAofAworkAinvolved,AandAcostAofAmalpracticeAinsurance?A-
AAnswer✓AResource-basedArelativeAvalueAscaleA(RBRVS)


AARBRVSAestablishesAtheAunitsAusedAinAdeterminingAMedicareAfeeAschedulesAbasedAonAover
headAexpenses,AamountAofAworkAinvolved,AandAcostAofAmalpractice
insurance


WhichAofAtheAfollowingAactionsAshouldAaAmedicalAadministrativeAassistantAtakeAwhenAproce
ssingAcriticalAmailAforAaAproviderAwhoAisAoutAonAvacation?A-
AAnswer✓AConsultAwithAanAon-callAproviderAaboutAtheAmail.


TheAproviderAmightApreferAthatAtheAassistantAconsultAwithAanAon-
callAproviderAaboutAcriticalAmailAratherAthanAdirectlyAcontactingAtheAprovider,AwhoAisAonAv
acation.


AAmedicalAadministrativeAassistantAshouldAidentifyAthatAwhichAofAtheAfollowingAensuresAsec
urityAofApatientAmedicalArecords?A-
AAnswer✓AProvidingAeachAstaffAmemberAwithAtheirAownAindividualAloginAandApasswordAt
oAaccessAtheArecords


TheAassistantAshouldAidentifyAthatAprovidingAeachAstaffAmemberAwithAtheirAownAindividualA
loginAandApasswordAensuresAsecurityAofApatientAmedicalArecords.


AAmedicalAadministrativeAassistantAisAcheckingAinAseveralApatientsAwhoAshowedAupAatAtheA
sameAtimeAandAareAfrustratedAdueAtoAtheAextendedAwaitAperiod.AWhichAofAtheAfollowingAa
ctionsAshouldAtheAassistantAtakeAfirstAtoAmanageAtheAfrustratedApatients?A-
AAnswer✓AGreetAeachApatientAwithAaAsmile.

, ThisAisAtheAfirstAstepAtheAassistantAshouldAtake.


AAmedicalAadministrativeAassistantAshouldArecognizeAthatAwhichAofAtheAfollowingAabbreviati
onsAisAcorrectAaccordingAtoATheAJointACommission'sA"Do

NotAUse"Alist?A-AAnswer✓APO


POAisAanAabbreviationAthatAisAusedAtoArepresentA"byAmouth"AinAprescriptions.AItAisAnotAo
nATheAJointACommission'sA"DoANotAUse"AlistAandAcanAbeAincludedAinAdocumentation.


WhichAofAtheAfollowingAmedicalAtermsAdefinesApainfulAmovementAofAtheAbodyAorAaAbodyAp
art?A-AAnswer✓ADyskinesia


Dys-A(painfulAorAdifficult)AandA-
kinesiaA(movement)AcombineAtoAmakeAtheAwordAdyskinesia,AdefinedAasApainfulAmovementAo
fAtheAbodyAorAaAbodyApart.


WhichAofAtheAfollowingAmightAaApracticeAmanagerAuseAtoApromoteAengagementAforAaAteam
AofAmedicalAadministrativeAassistants?A-AAnswer✓AStaffAtraining


StaffAtrainingAcanApromoteAteamAengagement.


WhichAofAtheAfollowingAactionsAshouldAaAmedicalAadministrativeAassistantAtakeAtoAreduceAt
heAnumberAofAno-showAappointments?A-
AAnswer✓ACallApatientsA1AtoA2AdaysAbeforeAtheirAscheduledAappointment.


ByAcallingA1AtoA2AdaysAinAadvance,ApatientsAareAmoreAlikelyAtoArememberAtheAappointmen
tAandAitAstillAallowsAforAtimeAtoAfillAtheAscheduleAifAtheApatientAisAunableAtoAkeepAtheAap
pointment.


WhichAofAtheAfollowingAtasksAisAwithinAaAmedicalAadministrativeAassistant'sAscopeAofApracti
ce?A-AAnswer✓AManagingAaccountsAreceivable


TheAassistantAcanAperformAmanagingAaccountsAreceivableAbasedAonAtheirAscopeAofApractice.