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M100 COMMUNITY ASSOCIATION MANAGEMENT EXAM 2026/2027 WITH ACTUAL CORRECT QUESTIONS AND VERIFIED DETAILED ANSWERS |CURRENTLY TESTING QUESTIONS AND SOLUTIONS|ALREADY GRADED A+|NEWEST |BRAND NEW VERSION!!| |JUST RELEASED

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M100 COMMUNITY ASSOCIATION MANAGEMENT EXAM 2026/2027 WITH ACTUAL CORRECT QUESTIONS AND VERIFIED DETAILED ANSWERS |CURRENTLY TESTING QUESTIONS AND SOLUTIONS|ALREADY GRADED A+|NEWEST |BRAND NEW VERSION!!| |JUST RELEASED

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M100 COMMUNITY ASSOCIATION
MANAGEMENT EXAM 2026/2027 WITH ACTUAL
CORRECT QUESTIONS AND VERIFIED
DETAILED ANSWERS |CURRENTLY TESTING
QUESTIONS AND SOLUTIONS|ALREADY
GRADED A+|NEWEST |BRAND NEW VERSION!!|
|JUST RELEASED


Community association employees are obligated to do each of the following EXCEPT:
a. possess the skills needed to perform assigned tasks
b. use reasonable care in performing assigned tasks in order to protect the community's
assets and interests
complete assignments in conformity to performance standards within a reasonable time
frame
d. participate in the association's health insurance program

d. participate in the association's health insurance program


An effective human resources management process helps both management and
employees to fulfill their basic obligations to one another. Management is obligated to
provide fair pay for services received, a safe work environment, and proper
supervision. In turn, employees are obligated to possess the skills needed to perform
assigned tasks, use reasonable care in performing assigned tasks in order to protect
the community's assets and interests, and complete assignments in conformity to
performance standards within a reasonable time frame.

True or false. If a community association has just one part-time employee, it doesn't need a
written personnel manual or employee handbook.

1|Page

,False


Even if a community association has just one part-time employee, it should have a
written set of policies and procedures that define the relationship between the
community association and the employee and that explain the rights and
responsibilities of both the employer and the employee. The content and wording of
any manual or handbook have legal ramifications. As a result, a personnel specialist
or attorney should be directly involved in the adoption of a personnel manual or
employee handbook.

The federal government prohibits discrimination against otherwise qualified people for
each of the following characteristics EXCEPT:
a. religion
b. gender
c. skill
d. race and ethnicity

c. skill


The federal government prohibits discrimination against otherwise qualified people
based on race and ethnicity, color, national origin, age, gender, religion, pregnancy,
and disability. Statutes, regulations, and case law at all three governmental levels
prohibit discrimination in hiring, promotion, dismissal, compensation, and working
conditions based on specific personal characteristics. Community associations
should be encouraged to recruit and hire employees whose skill sets most closely
match that of the position.

True or false. Exhibiting and encouraging preferential treatment of employees is a great way
to avoid employee claims of discrimination.

False



2|Page

,The best way to avoid employee claims of alleged discrimination is to avoid any kind of
preferential treatment of employees, make all employment decisions based on bona
fide job requirements, and document the basis for each employment decision.

True or false. A community association employee who supervises other staff members is
automatically classified as salaried (or exempt).

False


One major source of confusion for community association managers is whether
employees who supervise other employees should be salaried (exempt) or hourly
(non-exempt) workers. A typical example is the maintenance supervisor who picks up
the work orders, supervises a few maintenance workers, does the maintenance work
with them, and reports to the community association manager. Many associations
erroneously consider this position a salaried one because the person is supervising
other employees.

Which of the following federal laws regulate working conditions, specialized training, safety
equipment, the posting of warnings related to products and work site conditions, and the
reporting of accidents?
a. Fair Labor Standards Act
b. Occupational Safety and Health Act
c. Federal Insurance Contributions Act
d. Child labor laws

b. Occupational Safety and Health Act


Statutes, regulations, and case law at all three levels of government regulate
occupational safety and health on the job. The most common example is regulations
established by the Federal Occupational Safety and Health Administration under the
Occupational Safety and Health Act. However, state and local governments also
regulate and monitor workplace safety and health.

3|Page

, True or false. Employees are finished with training after they receive their initial training for
a job.

False


Many employers make the mistake of thinking that employees are finished with
training after they receive their initial training for a job. Nothing could be further from
the truth. Common reasons for ongoing training include that duties and technologies
change, duties are added, the community association needs to cross-train employees
in one another's duties for backup purposes, and ongoing training can be a means of
motivating and rewarding employees.

Complete the following sentence: Performance ____________ are those regular and special
tasks management expects an employee to perform during a certain time period.
a. evaluation
b. goals
c. planning
d. standards

b. goals


Performance goals are those regular and special tasks management expects an
employee to perform during a certain time period. The job description can be the basis
for setting goals. But goals are more specific than a restatement of duties listed in the
job description. This is because they relate to the community association's current
needs.

True or false. It's generally a good idea to schedule a performance evaluation meeting with
an employee in a public place.

False


Performance evaluation is the process of reviewing a person's work performance to
4|Page

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