PM@SIEMENS KNOWLEDGE TEST EXAM WITH CORRECT
ACTUAL QUESTIONS AND CORRECTLY WELL DEFINED
ANSWERS LATEST ALREADY GRADED A+ 2026
Core team
Pm, cpm, tpm, qmip, claim mgr., risk mgr., etc.
Direct team
Core team plus: scheduler, service operations, mgr.,
commercial service operations mgr., contract mgr.
Responsibility of pm?
Project results, financials, quality, ehs
Ehs procedures
- 0 harm for customers, employees, 0 illness
- 0 incidents, compliance w/ ehs standards
,Ehsmip
Ehs manager in project. Reports to pm, supports topics in
relation to ehs
Project (enabler) processes?
Customer relationship & claim management, project
controlling, project planning, risk & resource management
To achieve the targeted value contribution, the pm:
- defines work packaged to be outsourced
- identifies crucial procurement requirements & manages
them
- develops supply chain concept, avoids single supplier
Preconditions for excellent value contributions by
procurement?
-analyzing customer proactively w/ make or buy strategy,
identify appropriate suppliers, consider total cost of
ownership, developing reliable logistics
,4 important elements on customer focus
1. Actively gather info about customer & requirements
2. Involve customer in decision making & give project status
3. Manage customer expectations & satisfactions
4. Identify opportunities arising out of ongoing projects
Customer satisfaction results from?
Managing customer's expectations & delivering appropriate
technical solutions
Net promoter score (nps)
Internationally standardized benchmark of how likely a
customer would recommend siemens or our products.
0 = never / 10 = very likely
Promotors = 9 & 10
Detractors = 0 - 6
Neutral = 7 & 8
Range between +100% & -100%
, Quality
Describes degree to which a set of inherent characteristics
(functional, time-related, physical, ergonomic, sensory,
behavioral characteristics) fulfills requirement of customer.
Measured by inspection of goods, design reviews, tests, qgs,
audits of suppliers.
- pm actively defines & manages targets
Quality management
- iso 9001-2000
- fulfill customer requirements (conformity to project)
- prevent ncc & obtain appropriate customer satisfactions
(quality to customer)
5 elements of quality management
1. Define quality objectives
2. Control activities to achieve objectives
ACTUAL QUESTIONS AND CORRECTLY WELL DEFINED
ANSWERS LATEST ALREADY GRADED A+ 2026
Core team
Pm, cpm, tpm, qmip, claim mgr., risk mgr., etc.
Direct team
Core team plus: scheduler, service operations, mgr.,
commercial service operations mgr., contract mgr.
Responsibility of pm?
Project results, financials, quality, ehs
Ehs procedures
- 0 harm for customers, employees, 0 illness
- 0 incidents, compliance w/ ehs standards
,Ehsmip
Ehs manager in project. Reports to pm, supports topics in
relation to ehs
Project (enabler) processes?
Customer relationship & claim management, project
controlling, project planning, risk & resource management
To achieve the targeted value contribution, the pm:
- defines work packaged to be outsourced
- identifies crucial procurement requirements & manages
them
- develops supply chain concept, avoids single supplier
Preconditions for excellent value contributions by
procurement?
-analyzing customer proactively w/ make or buy strategy,
identify appropriate suppliers, consider total cost of
ownership, developing reliable logistics
,4 important elements on customer focus
1. Actively gather info about customer & requirements
2. Involve customer in decision making & give project status
3. Manage customer expectations & satisfactions
4. Identify opportunities arising out of ongoing projects
Customer satisfaction results from?
Managing customer's expectations & delivering appropriate
technical solutions
Net promoter score (nps)
Internationally standardized benchmark of how likely a
customer would recommend siemens or our products.
0 = never / 10 = very likely
Promotors = 9 & 10
Detractors = 0 - 6
Neutral = 7 & 8
Range between +100% & -100%
, Quality
Describes degree to which a set of inherent characteristics
(functional, time-related, physical, ergonomic, sensory,
behavioral characteristics) fulfills requirement of customer.
Measured by inspection of goods, design reviews, tests, qgs,
audits of suppliers.
- pm actively defines & manages targets
Quality management
- iso 9001-2000
- fulfill customer requirements (conformity to project)
- prevent ncc & obtain appropriate customer satisfactions
(quality to customer)
5 elements of quality management
1. Define quality objectives
2. Control activities to achieve objectives
